12 Mahamaya Mawatha, Kandy, Central Province, 20000, Sri LankaView Hotel Details
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Grand Serendib Hotel Guest Reviews
4.5/5
Great
75 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.4
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All reviews(75)
Positive reviews(50)
Reviews with photos/video(5)
Guest User
Super Deluxe Room
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on Apr 28, 2024
Very efficient, friendly hotel in a stunning location. The views from our room were amazing - across the lake to The Temple of the Tooth and across to the mountains beyond! Same views from the roof terrace and restaurant.
Jodie
Deluxe Double Room
Stayed in May 2024
Couples
3 review
4.0/5
Very Good
Posted on May 21, 2024
Room was lovely and service of the staff was good, but the room was noisy. Directly below us daily was banging constantly until I rang reception to ask them to stop. I could also hear chatting at full volume for the two nights we were there at gone 11pm. Bed comfort was amazing though and facilities good but noise just let it down.
Fengduwu
Deluxe Twin Room
Stayed in Mar 2024
Family
75 review
5.0/5
Outstanding
Posted on Apr 11, 2024
Location: Halfway up the mountain in Kandy, a few hundred meters walk to Kandy Lake
Room: There is a small balcony, newer facilities, good bedding, and a view of the city
Food: Buffet breakfast, with fewer varieties
Environment: A building halfway up the mountain, with a small swimming pool next to the restaurant, and a starry sky bar on the top floor (but I didn't go up to see it)
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Cherry
Deluxe Triple Room
Stayed in Feb 2024
Family
11 review
4.7/5
Amazing
Posted on Mar 4, 2024
The hotel is built on the ground, with a good view from the dining area, and a small infinity pool. The breakfast is rich, the service is good, and the price is reasonable. The hotel is on a half-hill slope, so it's not easy to get there by car.
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Dalkano
Deluxe Double Room
Stayed in Jan 2024
Couples
2 review
3.5/5
Posted on Jan 14, 2024
When I opened the room, there was a musty smell. Since it was a view room with a curtain wall on the exterior, the windows could not be opened. The air conditioner had to be turned on at full power for half an hour before the musty smell gradually dissipated.
The location is not far from the top of the mountain, far away from Kandy Lake, and the lake cannot be seen from the rooftop observation deck. The facilities are okay, the service attitude is okay, and the food tastes great.
Overall not recommended.
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Guest User
Deluxe Double Room
Stayed in May 2024
Couples
23 review
5.0/5
Outstanding
Posted on Aug 22, 2024
A very good choice, highly recommended. You can compare it. This room has a very good price/performance ratio and is quite convenient. It is suitable for couples traveling together.
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Anonymous User
Deluxe Twin Room
Stayed in Mar 2024
Family
8 review
4.5/5
Great
Posted on Mar 26, 2024
The hotel is beautiful and the breakfast is delicious. But I was bitten by bugs when I slept at night. The hygiene of the bedding needs to be improved.
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Bao0bao
Deluxe Double Room
Stayed in Jul 2023
Family
4 review
4.7/5
Amazing
Posted on Jul 10, 2023
Great, the infinity pool looks beautiful
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Guest User
Superior Double Room
Stayed in Aug 2023
Business travelers
9 review
4.2/5
Very Good
Posted on Aug 23, 2023
The outside of the hotel is not so small, the swimming pool is so small, mini, and the rooms inside are not bad
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Guest User
Deluxe Triple Room
Stayed in Jul 2023
Family
33 review
5.0/5
Outstanding
Posted on Jul 21, 2023
pretty nice hotel
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Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 26, 2024
The Grand Serendib is a Fabulous Hotel. Only a year old. The views are spectacular. Food was super. Very helpful and friendly staff. My husband and I holidayed with 3 other couples and we all had a wonderful time. Love the rooftop bar! Rooms were very comfortable and clean
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 26, 2024
Superb get away place for a vacation.Staff were excellent,warm and helpful. Ajiph was always around to make sure you feel welcome and comfortable..Room was great and allows us to have a wonder view from the top of the mountain. Food was also wonderful. Great job!
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 22, 2024
The hotel is located in the city center, close to all the attractions, the service is excellent, we were received with a damp towel which was refreshing. The hotel is very beautiful and has a brilliant veiw from the sky lounge. The hotel has a nice bar to spend the evening with friendly staff. And also the cocktails 🍹 was delicious and also the food. We will surely recommend to many other friends. Cheers 🍻
Guest User
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 21, 2024
We had a wonderful stay here for our short trip to Kandy. The hotel rooms are wonderfully appointed and make for a comfortable night sleep. We had a lovely dinner, and the breakfast had a great array of both local and western options. One of the stand out features (apart from the view) was the staff, they cared so much about making our stay enjoyable!
Guest User
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 18, 2024
The view is the absolute best thing about this hotel. The view and the food. And excellent service. The view, the food and the excellent service... and the rooftop bar. And the infinity pool. OK so this hotel has a lot going for it. We'd booked in advance and paid a little extra for a (what we interpreted as) better room. We were a little disappointed to discover our family room was on the sub-level. Once we spoke to the reception they understood and installed us into a top floor room with amazing views over Kandy. The food is great here. Chef will come out and say hello during dinner service. Breakfast is also excellent and swift. Make sure you get a chance to enjoy the pool. Being on the edge of the world and looking into the busy green city is not to be missed. The pool is small and cute and only a few loungers so you need to be friendly with your fellow guests. Also make sure to enjoy the evening sunset views from the rooftop bar. The music is good, the barmen are good, the vibe is good. It's just a good time! Highly recommend this hotel for families and saw many couples enjoying it too. Make sure you tip the bellboy. He's a good dude. The rooms have international plugs, AC, minibar, hairdryers etc... the bathrooms have toiletries and everything you need. Definitely get a tuktuk or taxi as its up a big hill.