Maya Manor Boutique Hotel by KGH Group Guest Reviews
4.4/5
Very Good
47 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.2
Service4.4
Cleanliness4.5
Filter by:
Sort by:
All reviews(47)
Positive reviews(46)
Reviews with photos/video(12)
Friendly staff(12)
Negative reviews(1)
Deb
Deluxe Room
Stayed in Aug 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Oct 2, 2024
Very warm staff, lovely little spaces to relax in, all in all a wonderful time.
Response from Property: Thank you so much for your kind words. We're thrilled to hear that you enjoyed your time with us and found our staff warm and welcoming.We look forward to welcoming you back for another wonderful stay.With Regards,Maya Manor Boutique Hotel
Bbk Shahi
Deluxe Room
Stayed in Apr 2024
Travel with friends
3 review
4.0/5
Very Good
Posted on Aug 4, 2024
Nice hotel with affordable price. Very peaceful and relaxing environment inside the kathmandu city. Location wise perfect.
Response from Property: Thank you for your kind words. We're thrilled to hear you enjoyed our peaceful and relaxing environment as well as our convenient location. Your satisfaction with our pricing is also greatly appreciated. We look forward to welcoming you back to our hotel for another pleasant stay.
Ali Raza Tabassi.
Executive Suite
Stayed in Apr 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Jun 12, 2024
During my 10 days of stay I truly loved the hotel, the staff from reception to house keeping were amazing and above all Kishor from reception and Saroj, how can only forget hom, what great person. I'm very thankful to him for the support he gave me in all my needs, from shopping, site seeing and much much more, I sincerely wish to thank Saroj , your truly a gentleman and I surely will never forgot you.
Thank you Kishor, Kumar Mrs. Pornima,and above all Saroj.
I recommend this good hotel , it's worthy of stay,
Response from Property: Thank you so much for your wonderful review. We are thrilled to hear that you had an enjoyable stay with us. Your kind words about our staff, especially Kishor, Mrs. Purnima, and Saroj, are greatly appreciated. They are indeed dedicated to providing exceptional service, and we are glad they could assist you with shopping, sightseeing, and more.Your recommendation means a lot to us, and we look forward to welcoming you back in the future.
Anonymous User
Deluxe Room
Stayed in Nov 2023
Couples
9 review
3.7/5
Posted on Dec 8, 2023
Nice room, clean and comfortable bed
Response from Property: Thank you for your positive feedback. We're delighted to hear you enjoyed your stay and found our room to be clean and the bed comfortable. We hope to welcome you back soon for another great stay.
Guest User
Deluxe Room
Stayed in May 2023
Solo travelers
3 review
4.7/5
Amazing
Posted on Jul 12, 2023
The most beautiful hotel I’ve ever been in. The buildings and inside are a marvel!
The service is outstanding, and they went above and beyond.
The food is good, but can be better. The salads are mediocre, but they worked to improve them.
The buffet was good.
Response from Property: We're delighted to hear that you found our hotel to be a marvel and that you were impressed with both the architecture and the interior design. Providing outstanding service and going above and beyond for our guests is a top priority for us, so we're thrilled that you experienced this during your stay.Your feedback about the food is much appreciated. We're glad to know that you enjoyed the buffet and recognized our efforts to improve the salads. We're constantly striving to enhance our culinary offerings, and your input helps us focus on areas where we can make further improvements.Thank you for taking the time to share your thoughts. We hope to have the pleasure of welcoming you back to our hotel in the future.
Samir Sapkota
Deluxe Room
Stayed in Jun 2024
Couples
6 review
5.0/5
Outstanding
Posted on Aug 31, 2024
Everything was amazing
Response from Property: Thank you so much for your wonderful feedback, We're thrilled to hear that you had an amazing experience with us.We look forward to welcoming you back soon.
Guest User
Deluxe Room
Stayed in May 2023
Travel with friends
18 review
1.0/5
Posted on Jun 29, 2023
The way lady in the reception speak was rude
And never smile to the customer she always sitting and doing computer never greetings if i owner of this place , i would not work with them because this hotel deserve better staff! It has beautiful decors
By the way the lady who works in the breakfast area was smiling .
In general no worth it to pay this much money on this hotel
Response from Property: We apologize for the way our staff behaved. We have corrected the measure. We hope to serve you again.
Boss_007
Deluxe Room
Stayed in Jul 2023
Business travelers
42 review
5.0/5
Outstanding
Posted on Sep 7, 2023
Very good environment and friendly people
Response from Property: We're delighted to hear you enjoyed our welcoming atmosphere and encountered friendly faces. Thank you for taking the time to share your experience, and we look forward to welcoming you again soon.
Guest User
Deluxe Room
Stayed in Jan 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on May 8, 2024
GOOD SERVICE
Response from Property: Thank you so much for the wonderful review!
Sarita
Standard Room
Stayed in May 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 15, 2023
Everything perfect
Response from Property: Thank you so much for the wonderful review. We hope to see you again soon.
Guest User
Deluxe Room
Stayed in Jan 2025
Other
20 review
5.0/5
Outstanding
Posted on Feb 22, 2025
A hotel with a sense of history and artistic atmosphere, with good service. Free airport pick-up, 15 minutes to the hotel. The hotel is quiet and clean, and the breakfast is also OK. Worth recommending.
Original TextTranslated by Google
Guest User
Deluxe Room
Stayed in Oct 2024
Family
13 review
3.2/5
Posted on Dec 15, 2024
The room is quite simple and old. It is in an inconspicuous alley and not easy to find. The service is basically non-existent. You get what you pay for. The security uncle is quite cute
Original TextTranslated by Google
Response from Property: Dear valued guestThank you very much for your feedback. Hope to see you again during your next visit
Yixigz
Deluxe Room
Stayed in Jan 2025
Couples
23 review
5.0/5
Outstanding
Posted on Feb 13, 2025
Living in a cultural relic
Original TextTranslated by Google
Response from Property: Thanks for the wonderful review. We're thrilled you enjoyed your stay and appreciate you taking the time to share your experience. We're proud to offer a unique opportunity to live in a beautifully preserved cultural relic, and we're so glad you found it as special as we do.We hope to welcome you back soon for another unforgettable stay.Regards,The Maya Manor Hotel Team
Guest User
Executive Suite
Stayed in Sep 2024
Family
3 review
3.5/5
Posted on Oct 6, 2024
It is indeed more quaint and beautiful. I stayed in the heritage suite. There is a sense of atmosphere. The Chinese Embassy is next door. The breakfast is average compared to other three-star hotels. Slippers are not provided. The plug is local. You have to actively ask the front desk to borrow a charging head, otherwise they can't think of it.
Original TextTranslated by Google
Response from Property: Dear valued guestWe sincerely would like to thank you for your valuable feedback during your stay with us. In fact this has drown our attention tremendously & shall be more careful in the hotel in future. Thank you very much for this information which only makes us alert to minute details on overall performance. Once again inconvenience deeply regretted & looking forward of being service to you during your next visit to Nepal.Appreciate your kind cooperation with best wishes.
Peiying
Deluxe Room
Stayed in Dec 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Jan 29, 2025
The hotel environment is very good, but the sockets are loose and several cannot be used! Other than that we were very happy with our stay. On the last day, we had to catch the bus early in the morning and didn't have time for breakfast. They were very considerate and prepared lunch boxes for us.
Original TextTranslated by Google
Response from Property: Dear Peiying,Thank you so much for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the hotel environment and that our team could assist you with the lunch boxes on your last day.We sincerely apologize for the inconvenience caused by the loose sockets in your room. Your feedback is incredibly important to us, and we will address this issue immediately with our maintenance team to ensure all sockets are in perfect working condition for future guests.We hope to have the opportunity to welcome you back and provide you with an even better experience on your next visit.Warm regards,Maya Manor Team