Adora Calma Beach Hotel Adults Only

I booked a stay at Adora Calma Beach Hotel through Expedia.dk, specifically paying extra for a beach view room. However, upon arrival, I was given a tiny, dark, and noisy room with no beach view. When I brought this up to the reception manager, they were unhelpful and dismissive, and despite contacting ******* for assistance, the only response I received was a token compensation of 130 kr, which did not make up for the poor experience. So disappointed with Expedia.dk The room was far from what was advertised—small, gloomy, and uncomfortable. The hotel’s beach is also practically unusable due to constant heavy waves, and the pool is tiny, making it overcrowded given the number of guests. The location isn’t great either. While the hotel’s website might make it seem like a beautiful, relaxing place, the reality is far from it. The only redeeming factor was the restaurant staff, who were friendly and provided good service. Unfortunately, the overall experience was extremely disappointing, especially considering the higher price I paid for a room I never got.

The hotel room as well as the beach are exactly as advertised in the pictures. The other guests as well as the staff have only been friendly. We had a lovely stay

I have booked a standard room in your hotel, thinking I will receive the room that you advertise on your website. I have reached the room just to see that was not the case. I have went back to your reception asking to change the room and pay the difference just to get a better room as the one provided was absolutely a nightmare. Apart the fact that your staff do not understand English, they have asked me to check following morning with the manager. Which I did, just to receive a plain answer that you do not have any availability. The AC in the room was old unit that was not handling the heat from outside, so we were boiling hot all the time, and sleeping in that room was a nightmare. There was no cold water in the sink, spiders and ants in the bathroom, no shower handle, no proper lights in the room. I find this appealing and they shouldn’t even sell those rooms. It is ridiculous!!! Not to mention that they had almost the same dishes everyday, the drinks were tasteless. Also one day we have return from a day trip at 14:29, I was at the terrace bar were they were serving the pizza and ask for one as we were hungry and they have refused us, though the lady there had 2 pizzas already done, they were just supposed to be added to the oven. Then we have waited for the waffles, guess what? The first one was ready at 15:20pm, ridiculous again. Another morning me and my husband have been kicking out from the breakfast area at 7:25am, because the breakfast is served straight 7:30am, thought all the buffet was already set. I have sent them an email more that a month ago, that they didn’t even bother to answer. It was the most terrible holiday we ever had!

Cihan was amazing, the best customer service I have ever had. Food was good pool at your door step and sea just as close cant fault our time here. Small walk to a Sunday market and a small Taxie to town l. Quit when you want it most. Would come back anytime amazing.