Hotels in Kobe with Swimming Pools

I recently had the pleasure of staying at the Kobe Portopia Hotel, and I must say that it exceeded my expectations in every way. From the moment I arrived until my departure, I was thoroughly impressed by the hotel's impeccable service, luxurious amenities, and stunning location. It's without a doubt that I would wholeheartedly give this establishment a well-deserved 5-star rating.

Chose this hotel as I was attached by the line” renovated in 2023” in trip.com. It did not live up to my expectation as the room was rather old esp carpet, not feeling it’s clean. The twin beds were small while the picture didn’t show that they were that small. Well, the description was like 0.9-1.4m wide so I can’t blame anyone given it’s a wide range in the bed size. Breakfast is good with lots of variety. The view was great. All in all, it’s not a bad experience if you can manage yourself with the misnomer description of “renovation”.

All the staff were very polite and welcoming. The check in and check out procedure was fast even though there was a lot of people queueing, it took me 5 minutes to finish that process. The staff were very helpful to bring my luggage up to my room. The room was small, but it was very comfortable to stay. The view from the hotel room was extremely nice. I booked this hotel because I would like to use the swimming pool, but I didn’t know that I need to pay entrance fee in order to use their swimming pool. The view from the gym and the swimming pool was extremely beautiful.  I recommend this hotel to you all because all the transportation and convenience store are exactly near the hotel (Shikensen 新幹線/ local subway 地下鐵/ local bus) there’s a lot of attraction near the hotel as well. Some special information: if you would like to use the swimming pool, they will charge you around 2000 yen or more need to check it in their website ;)

Superb concierge and all staffs service. Truly helpful and we really appreciate the outstanding service of all the crew. Big scale hotel in Kobe. A bit date for its 30s years history of the hotel yet very clean and comfortable. Amenities and facilities are really good. Kids playground, indoor golf, gym, Japanese garden, shops, parking, restaurants, and etc. Breakfast buffet also worth the pay. Another plus point is that there is pet hotel in the area outside main building. Location is prime, just few steps to port area and BeKobe. During our stay, there is Kobe hanabi festival and the location of our hotel is the most benefit. Indoor parking with fee.

Sheraton is a very safe international hotel chain, he has a certain standard, in the Marriott system, is the positioning of the senior brand. In Sheraton Kobe, his decoration is quite old, and there is a distance from the city. However, the quality of the personnel is basically online. It is also good for Marriott members. Platinum treatment is not falling, but late check-out needs to be discussed. This time there are other itinerary. So there is no late check-out. For Asian guests who do not speak Japanese, they will also explain the hotel facilities in English seriously, and take an English-language instruction paper to the guests. For female guests who stay alone, they will also pay attention to the sense of peace of mind and security that female guests care about. Breakfast is eaten in the restaurant on the first floor. The dishes are more general, but enough to eat; the executive lounge is relatively narrow, and the HH time seats are full, so stop and go out for food. Sheraton Kobe itself is a large building volume. He is configured with railway traffic. There are some shops in the building. The highlights of the facilities inside should be hot springs. Who doesn't love hot springs? There are hot springs without going out, which is great! I like it here, because it is rare. I traveled alone in Japan. The people in this hotel did not discriminate against me, an Asian woman who stayed alone (I checked the online data, and the Japanese really treated foreigners differently! It turns out that I am not just at Dayuan B&B, The Ritz-Carlton Osaka and Mandarin Oriental Tokyo have suffered) At Sheraton Kobe, everything I encountered this time was civilized and courteous, thank them for letting me continue to love the Sheraton brand.

The hotel is very good overall, large and complete. The lobby, restaurant and corridors are beautifully decorated. I enjoyed the buffet for the New Year's Eve dinner. The location of the hotel is very good, not far from JR Maiko Station. The highlight is that you can see the Akashi Cross-sea Bridge outside the room window, which is beautiful day and night. The small green building in the picture is the Sun Yat-sen Memorial Hall. The small disadvantage is that the facilities in the room are a bit old

その名のとおり、神戸港の一角で、温泉が楽しめます。一階に外来入浴可能な温泉、10階には宿泊客専用の温泉があります。一階の温泉はツツジの紅と新緑の若葉に囲まれており、庭池の緋鯉、いや鮒かな？、にでもなった気分でのんびり休めます。10回の温泉からは海、空が見渡せ、雄大な気分になれます。部屋は温泉旅館とホテルの融合スタイルなのか、半分畳部屋様です。畳部分は使いませんでした。外には広いバルコニーがあり、海が見降ろせます。食事はビュッフェスタイルで、慌ただしい感じ。リゾートホテルなのか、温泉旅館なのか、不思議な感じです。

I used a non-smoking room because I was with a friend, but it would be nice if there was a smoking area in the hotel... It was hot outside, so I had no choice but to go to the convenience store and smoke. I know it's difficult in these times, but I would appreciate it if you could choose a shaded smoking area, even outside.

When making a reservation for accommodation with residents of a nursing home, a caregiver / nurse, etc., I confirmed the color 々. ① Some people get upset depending on the situation, so do you want to enter the room directly? OK ② Can I enter the room with a wheelchair? OK Cover the tire ③ Can I carve or mixer meals? No mixer You can carve that allows you to bring in a mixer. I asked for such a thing and told me about the bus's arrival schedule. The price of this 1 night 2 meal is 71,100 yen per person for 3 people room on weekdays and 60,100 yen per person for 6 people room. When I went there, I heard that the bus would tell Nakai, who was picking up about the entrance, his name and put it in the room directly. Anyway, I just went to the front desk, and as a result, everyone went to the front desk and waited, and as a result, one person became in a bad mood. ② Nothing was said about the cover of the wheelchair, and as a result, the one that entered the room together was dirty and troublesome. ③ There was no carving, and we were desperate to carve and carve like a mixer. No request at the time of booking was responded. Also, I booked a private bath, but I made a reservation for 1 hour and 30 minutes because there was a person in a wheelchair, but it was 45 minutes before I knew it, and I was told to go out in time. When I complained later, the attendant who accepted it confirmed that it was received in 1 hour and 30 minutes, but there was no response just because it changed on the way. Also, in the meal, it was certainly soft meat like Kobe beef, but there was a hard part that I put in my mouth and spit out. I think that the person who is cutting is definitely putting it out while understanding. Knowing it smells like a bribe. I'm sorry anymore, and when I talk about all of this at checkout, it's a dogeza. It seems that only the performance can be done, but after that there was no apology letter, explanation, or excuse. I was disappointed and couldn't say anything.

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