Spa Terrace Shisui

Spa Terrace Shisui Reviews

Spa Terrace Shisui

1656-1 Arimacho, Kita Ward, Kobe City, Hyogo Prefecture, 651-1401, JapanView Hotel Details
Spa Terrace Shisui
Spa Terrace ShisuiSpa Terrace ShisuiSpa Terrace Shisui
Check available rooms for your travel dates
We Price Match
1 night

Spa Terrace Shisui Guest Reviews

4.7/5
Amazing
13 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.9
Filter by:
Sort by:
All reviews(13)
Positive reviews(13)
Reviews with photos/video(6)
Awesome stay(6)
Great service(5)
Tony
Japanese-Style Standard Room-Non-Smoking
Stayed in Sep 2023
Family
44 review
5.0/5
Outstanding
Posted on Oct 18, 2023
Love the hot spring it’s really nice and comfortable. Free parking and the meals provided were excellent
Guest User
Superior Garden View Japanese-Style Room Non-Smoking
Stayed in Feb 2024
Travel with friends
1 review
3.5/5
Posted on Feb 15, 2024
During the trip to Kansai, I experienced the legendary Arima Onsen. I chose the Japanese-style room package of Zicui with one night and two meals. I can only say that my expectations were too high, which led to a gap in the experience. The cost was close to 1,500 per person per night. The room was nice and new, but there was no shower room, which was a bit inconvenient. The bath area was on the underground first floor. Zicui's bath was ordinary and there was no scenery to speak of, but it was convenient to take the elevator down to take a bath. Each person can go to Zhaole next door to take a bath. Zhaole's bath is better than Zicui. The open-air bath has a wider view and a wider view, but there is only one chance to soak. But it's quite cold to go out in the winter. But when I was changing clothes in the men's locker room of Zhaole, a Japanese aunt actually entered the men's locker room to collect towels as if no one was around, and there was no intention to avoid it. It was really speechless. Then, because we went in the off-season, the hot springs were basically half-booked, so there was no need to book a private hot spring. However, you can take photos in the private hot spring, which costs 4400 yan. Whether it is worth it is a matter of opinion, but with only 40 minutes, including the time to change clothes, you can't soak for long. ❌❌❌The biggest difference in experience is the dinner experience. The quality of the dishes and the dining environment are completely unworthy of the price. First of all, the main dish beef feels like it is made from refrigerated fried beef patties in the supermarket. I don't know if there are 3 pieces of seafood in the seafood hot pot. It is far from the experience of staying in a seaside hot spring in Kagoshima a few years ago. The dishes are not delicate, not delicious, and the portions are surprisingly small. The dining environment is the restaurant next to the check-in in the lobby. There is no view and it is not a private room. Overall, this experience is as the title says, "You can go but there is no need to go specifically."
Original TextTranslated by Google
Guest User
Deluxe Garden View Western-Style Room with Terrace
Stayed in Jan 2024
Family
1 review
4.7/5
Amazing
Posted on Feb 14, 2024
The environment is very good, very comfortable, and the service is good. The only thing is that it is not close to a convenience store. If you want to buy snacks, you have to buy them in advance before checking in.
Original TextTranslated by Google
😆baibai👋🏻
Mountain View Standard Japanese-style Room
Stayed in Nov 2023
Family
9 review
4.2/5
Very Good
Posted on Dec 5, 2023
It is about ten minutes away from the station, but the hotel is on a very steep slope. It is difficult to get there with luggage without the hotel's special car. It is a annex of Zhaole and shares a shuttle bus with Zhaole's guests. After arriving at the station, you need to call them to pick you up at the station, but it is difficult to communicate. They can only understand simple English words and then talk to you at cross purposes. Another thing to note is that the hotel can only check in at 3 pm. If you go early, you will not be allowed in. We can only put down our luggage first and then drive us to the town to kill time. Compared with Zhaole, Zicui's facilities are much newer. There are Japanese-style rooms and Western-style rooms. The hotel has indoor baths and open-air baths. The indoor one is silver bath and the outdoor one is gold bath. They are not big, but there are not many people. They are very new and clean. In addition, Zicui's guests can go to Zhaole to take a hot spring bath during their stay. There will be a small card in the room. You can walk there through the small door on the 3rd floor with it, but please note that its indoor bath and open-air bath are separate, which is equivalent to putting on clothes after taking a bath indoors, and then taking off clothes in the open air, which is inconvenient. We booked a one night, two meals package. The dinner time will be confirmed with you when you check in, and you can go directly there when the time comes. Compared with the traditional hot spring hotel's Kappo cuisine, Zicui's is a fusion of Japanese and French. The portion may not look large, but you will rub your stomach after eating. The taste is also quite in line with personal taste. The service is also impeccable, polite and very measured. They will disappear after the dishes are served, and will appear again when you have almost finished one dish. Overall, the price-performance ratio is good, and I can try another one next time.
Original TextTranslated by Google
6/13
liuwilson
Mountain View Standard Japanese-style Room
Stayed in Dec 2023
Couples
29 review
5.0/5
Outstanding
Posted on Dec 28, 2023
Although the facilities are old, they are clean and tidy. The hotel environment is very elegant, one night stay and two meals, the food is very rich and tastes great. The hotel staff is enthusiastic and has a good sense of service.
Original TextTranslated by Google
Guest User
Mountain View Standard Japanese-style Room
Stayed in Oct 2023
Travel with friends
3 review
4.5/5
Great
Posted on Oct 10, 2023
The hotel will send a car to pick you up when you arrive at Arima Station. The overall service is good. I booked a one-night stay with two meals. It would be better to check in earlier. Dinner was a small hot pot of Kobe beef and sashimi. The room was ok and the breakfast tasted good.
Original TextTranslated by Google
Anonymous User
Deluxe Garden View Western-Style Room with Terrace
Stayed in Nov 2023
Travel with friends
25 review
5.0/5
Outstanding
Posted on Nov 22, 2023
Very comfortable and clean. The hot spring bath is great. There is a free shuttle to the station.
Original TextTranslated by Google
Anonymous User
Mountain View Standard Japanese-style Room
Stayed in Nov 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on Nov 24, 2023
Dinner was amazing, breakfast was traditional, and the environment was quiet and comfortable
Original TextTranslated by Google
Duozen
Japanese-Style Superior Room-Non-Smoking
Stayed in Jul 2023
Couples
2 review
5.0/5
Outstanding
Posted on Jul 6, 2023
The room is great, and the hotel provides free pick-up and drop-off services at the station and hot spring street, which is very considerate. The hot spring water quality is very good, and the experience is very good. I will consider staying next time, very recommended!
Original TextTranslated by Google
Guest User
Mountain View Standard Japanese-style Room
Stayed in Jul 2023
Family
4 review
5.0/5
Outstanding
Posted on Jul 28, 2023
The hotel facilities are very good and the scenery is very beautiful
Original TextTranslated by Google
XTAKE
Superior Garden View Japanese-Style Room Non-Smoking
Stayed in May 2023
Travel with friends
14 review
5.0/5
Outstanding
Posted on May 20, 2023
very good very good
Original TextTranslated by Google
Guest User
Stayed in Jul 2023
Couples
5.0/5
Outstanding
Posted on Jul 30, 2023
There are two types of hot springs, Kinsen and Ginsen, so you can enjoy the hot springs to your heart's content. The food was Japanese, with the essence of Western and Chinese cuisine, and you could enjoy the chef's thoughtfulness and high quality. The room this time was Western-style and very simple, and the biggest highlight was the large bed. This is a hotel that will make you want to come back again.
Original TextTranslated by Google