36, WARISAN CITYVIEW, JALAN 4/93A, BATU 2½, Jln Cheras, Kuala Lumpur, 56100, MalaysiaView Hotel Details
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Smile Hotel Cheras Pudu Kuala Lumpur Guest Reviews
3.7/5
21 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.5
Service3.8
Cleanliness3.4
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All reviews(21)
Positive reviews(17)
Reviews with photos/video(7)
Negative reviews(1)
Anonymous User
Double Room
Stayed in Oct 2024
Other
2 review
5.0/5
Outstanding
Posted on Oct 14, 2024
Worth it.
Jaylynn
Double Room
Stayed in Apr 2024
Travel with friends
8 review
4.7/5
Amazing
Posted on May 10, 2024
Great location but the room is small. Walking distance to mrt and Sunway velocity mall.
Response from Property: Thank you and looking forward to have you stay with us again!
Guest User
Deluxe Room
Stayed in Nov 2024
Business travelers
1 review
2.0/5
Posted on Nov 6, 2024
Service staff not attentive and did not understand me at all.
Anonymous User
Single Room
Stayed in Jul 2023
Solo travelers
13 review
4.2/5
Very Good
Posted on Jul 16, 2023
The only drawback is the door cannot be locked inside the room although from outside other is not able to access it without the access card. I believe the hotel staff can access the room at anytime.
Response from Property: Hai, thank you for you feed back and rating. We will look into the problem and solve it as soon as possible. Have a nice day :)
Guest User
Twin Room
Stayed in Oct 2024
Business travelers
4 review
4.5/5
Great
Posted on Oct 15, 2024
verry good stay
Fiza_anuar
Twin Room
Stayed in Mar 2023
Couples
5 review
5.0/5
Outstanding
Posted on Mar 18, 2023
Check in at late night. All is good. The room is clean . Price a bit cheap from others website.
Response from Property: Hi Miss Fiza_anuar, thankyou for your rating and feedback. Have a nice day :)
Kai
Double Room
Stayed in Sep 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on Dec 3, 2023
Good customer service
Response from Property: Thank you for your feedback. We are pleased to know that you have enjoyed your stay with us and our standards have met your expectations. We thank you once again for recommending us as the choice-of-stay for both leisure and /or business trip. We look forward to welcome you again.
WANDA MZAIN
Double Room
Stayed in Oct 2023
Couples
9 review
4.2/5
Very Good
Posted on Nov 8, 2023
All good 👍
Response from Property: Thank you for your feedback. We are pleased to know that you have enjoyed your stay with us and our standards have met your expectations. We thank you once again for recommending us as the choice-of-stay for both leisure and /or business trip. We look forward to welcome you again.
Guest User
Theme Room
Stayed in Dec 2023
Solo travelers
6 review
4.0/5
Very Good
Posted on Jan 29, 2024
lumayan
Response from Property: Thank you for your feedback. We are pleased to know that you have enjoyed your stay with us and our standards have met your expectations. We thank you once again for recommending us as the choice-of-stay for both leisure and /or business trip. We look forward to welcome you again.
Guest User
Double Room
Stayed in Mar 2022
Travel with friends
1 review
4.0/5
Very Good
Posted on Mar 10, 2022
overall acceptable value for money
Guest User
Twin Room
Stayed in Sep 2024
Other
9 review
3.7/5
Posted on Sep 24, 2024
Although this hotel has old facilities, no elevator, and small rooms, it has a relatively high cost-effectiveness and is moderately priced in the surrounding area. Its location is excellent and it is within walking distance to nearby shopping malls, which provides convenience for shopping and travel. Overall, if you don't mind the facilities, this is an affordable choice.
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hairhero
Single Room
Stayed in May 2022
Business travelers
40 review
3.5/5
Posted on Jun 25, 2022
The hotel is relatively small, there is no elevator, and it takes a little effort to have a large suitcase. It is close to the mall in velocity, and the price/performance ratio is OK. The price is clean and tidy, and there can be no more requirements.