Nishitetsu Inn Kochi Harimayabashi

Nishitetsu Inn Kochi Harimayabashi Reviews

Nishitetsu Inn Kochi Harimayabashi

1 Chome-1-3 Harimayacho, Kochi City, Kochi Prefecture, 780-0822, JapanView Hotel Details
Nishitetsu Inn Kochi Harimayabashi
Nishitetsu Inn Kochi HarimayabashiNishitetsu Inn Kochi HarimayabashiNishitetsu Inn Kochi Harimayabashi
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Nishitetsu Inn Kochi Harimayabashi Guest Reviews

4.2/5
Very Good
126 review
Verified reviews
Location4.3
Amenities4.0
Service4.2
Cleanliness4.3
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All reviews(126)
Positive reviews(25)
Reviews with photos/video(7)
Awesome stay(7)
Great location(5)
Delicious breakfast(4)
Friendly owner(4)
Negative reviews(1)
Chi Wai
Twin Room
Stayed in апр. 2024 г.
Family
6 review
5.0/5
Outstanding
Posted on 20 апр. 2024 г.
Delicious breakfast buffet. Lots of variety. Room is comfortable. Good customer service.
Response from Property: Thank you very much for your stay at our hotel. We are grateful for receiving a valuable evaluation. Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service. We look forward to seeing you soon on your next visit.
Guest User
Wide Single Room Non smoking
Stayed in мар. 2023 г.
Solo travelers
16 review
5.0/5
Outstanding
Posted on 29 мар. 2023 г.
They service was great.
Response from Property: Thank you very much for staying at our hotel the other day. Thank you very much for appreciating our staff. We will also tell those who responded on the day and encourage the maintenance and improvement of daily service. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued use.
愛咲山中
Wide Single Room
Stayed in мая 2022 г.
Couples
23 review
3.0/5
Posted on 12 июня 2022 г.
Good and clean
Guest User
Double Room Smoking
Stayed in мар. 2024 г.
Couples
6 review
4.5/5
Great
Posted on 24 мар. 2024 г.
Although there is no need to eat breakfast in the hotel, there are many delicious food near the hotel and there are many delicious foods😋
Original TextTranslated by Google
Response from Property: Thank you very much for staying at our hotel. I appreciate your appreciation for our employees. Our goal is to further improve the service. I'm glad you like us. I'd be happy if you could use the hotel again.
YUCHAN
Wide Single Room Smoking
Stayed in сент. 2023 г.
Solo travelers
6 review
4.2/5
Very Good
Posted on 1 окт. 2023 г.
The service is very good, there are free bicycle rentals, and ice cubes are available. It's a pity that there is no large public bath, but the super sento just outside is also good. Because there is an Airport Line stop next to it, it is very considerate and there are instructions. It only takes 3 minutes to walk there.
Original TextTranslated by Google
Response from Property: Thank you for staying at our hotel. Thank you for rating our hotel's services. It motivates me every day. We will continue to pay close attention to cleanliness and maintain our facilities so that everyone can enjoy an extraordinary world. All of our employees will continue to work hard to provide better service. We look forward to seeing you again.
Nappas
Wide Single Room Smoking
Stayed in сент. 2023 г.
Business travelers
5 review
5.0/5
Outstanding
Posted on 16 нояб. 2023 г.
It was very clean. The amenities were sufficient. The best thing was the breakfast. The buffet had bonito rice, bonito tataki, Fukuoka fair and other events, so I was very satisfied. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at our hotel the other day. We will continue to pay close attention to maintaining cleanliness so that everyone can continue to enjoy an extraordinary world. We are very happy that you were satisfied with the facilities in the hotel. We will continue to work hard to become a hotel that many people will choose. Please use our hotel again when you visit this area.
Guest User
Wide Single Room Smoking
Stayed in нояб. 2023 г.
Solo travelers
1 review
3.5/5
Posted on 15 нояб. 2023 г.
Unfortunately, only smoking rooms were available... The smell was stronger than smoking rooms in other hotels, so if you don't like that, I recommend a non-smoking room. The location and breakfast are great♪
Original TextTranslated by Google
Response from Property: Thank you very much for using our hotel. We also sincerely thank you for sharing your feedback. We apologize for not being able to accommodate you on the day as all non-smoking rooms were fully booked. If you contact us in advance, we will do our best to ventilate and deodorize the room, but it is difficult to do so completely at present. We appreciate your understanding. Based on the feedback we received this time, we will continue to work hard to improve our service. We hope you will not be discouraged by this and will use our hotel again.
Guest User
Twin Room
Stayed in окт. 2023 г.
Family
3 review
4.2/5
Very Good
Posted on 18 окт. 2023 г.
The room was a twin bed, so it was quite spacious. Coffee was only available on the first floor, which was inconvenient. No tea (thongs) was provided. Breakfast was cheap at 1,500 yen, but I wish there was more variety in bread. The overall seasoning was a bit weak.
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Response from Property: Thank you very much for using our hotel. We also thank you for sharing your feedback. We apologize for disappointing you despite your high expectations. We will continue to work hard every day to provide comfortable service and facilities that are customer-oriented, so we hope you will continue to patronize us in the future. Based on the feedback we received this time, we will continue to work hard to improve our service. We hope you will not be discouraged by this and will use our hotel again. Nishitetsu Inn Kochi Harimayabashi
Guest User
Wide Single Room Smoking
Stayed in янв. 2024 г.
Business travelers
5 review
2.0/5
Posted on 16 янв. 2024 г.
The slippers were very cheap and difficult to wear and they ripped.
Original TextTranslated by Google
Response from Property: Thank you very much for using our hotel. We also appreciate your feedback. We will discuss the inconvenience and trouble you have experienced with the facilities and layout, and do our best to address it as much as possible. We sincerely apologize for any inconvenience caused. Nishitetsu Inn Kochi Harimayabashi
Guest User
Twin Room Non smoking
Stayed in сент. 2023 г.
Other
1 review
4.2/5
Very Good
Posted on 29 сент. 2023 г.
As expected, the location got a perfect score of 100. The room was clean and I felt comfortable using it. We received a color version of the dining information at the front desk and were given detailed instructions. Parking is right next door, so it's easy to park, but please come from either direction in advance. I would like some guidance. When I came from the Katsurahama direction using the navigation system, I ended up arriving on the opposite side, and it took me a while to get there.
Original TextTranslated by Google
Response from Property: Thank you very much for your continued patronage of our hotel. I am very grateful for your kind words. We value the spirit of hospitality and are committed to providing services that meet the expectations of our customers. We will continue to pay close attention to cleanliness and maintain our facilities so that everyone can enjoy an extraordinary world. We will continue to work hard to become a hotel that is chosen by many people. If you come to this area again, please use our hotel. Nishitetsu Inn Kochi Harimayabashi
Guest User
Wide Single Room Smoking
Stayed in июля 2023 г.
Family
1 review
4.0/5
Very Good
Posted on 30 июля 2023 г.
The hotel was very good and responded well, but the treatment when there was an irregularity was the worst. I originally made a reservation for one room, but since it was not a twin room, I made an additional reservation for an additional room from this site, but after arriving at the hotel, the hotel prepared a twin room for me, so I added an additional room. I canceled the room I had booked, but was later told that I could not receive any refund through this website, so the entire amount for the room was wasted. The hotel said I could cancel the room I had added free of charge, but the operator of this site said I could not get any refunds, which is nothing but dissatisfaction. I felt that I didn't want to use this app via an overseas site anymore.
Original TextTranslated by Google
Response from Property: Thank you very much for staying with us the other day. We take your comments regarding customer service very seriously. We sincerely apologize for any inconvenience this may have caused to our customers. Based on the opinions we received this time, we will continue to work hard to improve our services. We would appreciate it if you would consider us again if you have a chance. Nishitetsu Inn Kochi Harimayabashi Manager
Yukio
Wide Single Room Smoking
Stayed in июля 2023 г.
Travel with friends
3 review
3.5/5
Posted on 8 июля 2023 г.
There is person in charge of not good enough correspondence of the front desk, too. It is better to place a real hotel man.
Original TextTranslated by Google
Response from Property: Thank you very much for staying with us the other day. We apologize for making you feel disappointed despite your stay. We hope to have the opportunity to make amends and look forward to your next visit. Nishitetsu Inn Kochi Harimayabashi
Anonymous User
Wide Single Room Non smoking
Stayed in июня 2023 г.
Business travelers
3 review
5.0/5
Outstanding
Posted on 12 сент. 2023 г.
There are plenty of breakfast options, close to the airport, and there are buses to the airport nearby.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at our hotel the other day. Also, thank you very much for appreciating this time. I appreciate you expressing your appreciation to our staff. Our goal is to further improve our service. We look forward to seeing you soon on your next visit.
bassman
Wide Single Room Smoking
Stayed in мар. 2024 г.
Solo travelers
13 review
5.0/5
Outstanding
Posted on 23 мар. 2024 г.
Very convenient location
Original TextTranslated by Google
Response from Property: Thank you very much for staying with us the other day. I appreciate you expressing your appreciation to our staff. Our goal is to further improve our service. We look forward to seeing you soon on your next visit.
Lorna廖演
Wide Single Room Smoking
Stayed in мар. 2023 г.
Family
1 review
4.2/5
Very Good
Posted on 5 мар. 2023 г.
Good choice, convenient transportation, there is an airport bus to the airport in 25 minutes
Original TextTranslated by Google
Response from Property: Thank you so much for being with us the other day. I thank you for expressing your gratitude to our employees. Our goal is to further improve the service. I'm glad you like us. I'm happy if you can use the hotel again.