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Benzz Park Family Resort Kodaikanal
3.7/556 Reviews
We booked for 3d2n executive room. Even though the room was neat, the bathroom wet areas were unusually slippery. My wife slipped away and fell down. She had head injury and 2 stitches at the KHMS hospital close to this property. When asked them about the condition of the washroom, they simply tried to make reasons and get away with it. While Mr Satish found out the aftermath of the fall, I asked him to arrange rubber mat for the washroom which he did. On the third day of check out, parking was a big time issue. They collect your car keys to re-park the car as required. DO NOT HAND OVER THE KEY to the security guy. Their unskilled driver parked my car right next to the concerete footpath leaving a 10-15 CM long scratch with dent. The unskilled and unprofessional manager of the resort on duty came and applied tooth paste and started rubbing off the scratch. The fellow says apply mobil lubricant oil and it will go away. He says I cannot say anything to the driver who was responsible for this. So he just apologized and walked away. SUCH A PATHETIC experience and no customer service. Unprofessional and unattended attitude. Having gone to kodaikanal to celebrate my wifes bday, everything went into vain and loses. I have proofs to declare these sorts of uncalled service offered. The so called General Manager is not at all fit to perform the duty ot attend to a customers query for an issue caused by themselves. Instead of finding a solution he was more keen yo conceal their mistake and left us there just like that. Location wise this place is good. Other hotel staffs were friendly. For their mustakes I had to pay everything including fixing my car. Im a frequent traveller and vlogger and have stayed in tons if properties and always I have encouraged to share good review. But this will always be unforgetable memory for me and my family. Doctor had advised to take an MRI scanning. One week down the Journey, the pain around the head still exists. MRI scanning result is awaited

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Hotel Information for Traveller

Number of Hotels22
Number of Reviews389
Highest PriceCAD 937
Lowest PriceCAD 7
Average Price (Weekdays)CAD 147
Average Price (Weekends)CAD 151