Reasmey Cheanich Hotel

I asked many time to refund back my money 51$ that this hotel charged me . I booked through Agoda to stay on 03-5/12/22 for two nights. After made the booking , I called to hotel to double check to ensure my booking is recorded but I was told by the staff who pick up the phone that the Hotel no room available on that period then I said why Agoda still Sale your room? She said may be they did not know yet then I asked to cancel my reservation and not charge my credit card. Later on till arrival date I got alert by my bank th at the amount 51$ is chafed by Agoda. I asked many times to refund but till today nothing is done. I felt both hotel and Agoda are cheater . It’s not a big amount of money but I am upset due to the fact that you made the business by cheating your client this is not fair. Shame on you!

The price is reasonable and room were fine but the services was very poor of receptionists. I asked him many thing about Kampong Cham Province but he seems know nothing. I was waiting about 20-30 minutes to request for paid invoice.