Veronika Os
February 16, 2025
When booking the hotel, we chose a room with a mountain view, paid a decent amount of money and in the end we were accommodated in another room. According to them, with a view of the garden, which is also not so bad, in fact, the view leaves much to be desired, construction, garbage and sewage. We arrived late to the hotel, as we were traveling from Phuket, I saw at the reception how our room was initially crossed out and another one was written, where we were accommodated, apparently with a mountain view was given to someone else.
We asked to change our room, but there were no rooms. Thanks to the support of trip.com, they listened carefully and went to meet.
6 umbrellas for the whole hotel, they were sorely lacking, as well as sun loungers (there are a little more) as a result, we spent one day out of four at the pool.
Breakfasts are also weak, we ate an omelet and watermelon every day. In general, this is not 4 stars, but 3 stars maximum. The beach is far away, but there is a shuttle service, we were unable to return from the beach to the hotel, although we came early to the point where we were dropped off. We were glad to finally leave the hotel.
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