Banyan Tree Krabi Reviews

Response from Property: Dear LeeKaley,Greetings from Banyan Tree Krabi!Thank you for sharing your experience and for choosing our resort. We are delighted to hear that your stay with us was great and that you enjoyed every aspect of your holiday.We greatly appreciate your kind words regarding our hospitality. Ensuring that our guests feel welcome and well taken care of is our top priority, and we are delighted that our team members’ kindness and attentiveness made a positive impact on your stay. LeeKaley, as returning to our resort is the highest compliment we can receive, I am thrilled that you have plans to return in the future and we look forward to delivering more unforgettable experiences at our Sanctuary for the Senses.With kind regards,Haruethai Maneerat (Pop)General Manager

Response from Property: Dear Fei Shan,Greetings from Banyan Tree Krabi!Thank you for staying with us during your recent getaway to Krabi and for sharing your comments. I am thrilled to read that you had a wonderful experience and that you found our resort to be the perfect place to simply unwind.We take pride in catering to the individual needs of each of our guests and it is great that your Banyan Tree Host and our entire team delivered to create a memorable stay from arrival through to departure. I have shared your comments with our team as recognition for the attentiveness and care provided, and to serve as added motivation to continue delivering service excellence to our future guests.It is fantastic that your room provided an ideal setting for you to relax. I am glad that your Room Attendant from Housekeeping kept your space clean and tidy, and that you found the bed to be extra comfortable.I am thrilled that your start to each day at our breakfast buffet at The Naga Kitchen was excellent and that the variety of culinary options on offer met your expectations. Fei Shan, thank you once again for your stay at our Sanctuary for the Senses. We look forward to your return visit to your home away from home in Krabi.Should you have any further requests or if there's anything else we can assist you with, please do not hesitate to contact us. We are here to ensure that your future stays with us are equally extraordinary.With kind regards,Haruethai Maneerat (Pop)General Manager

Response from Property: Dear Valued Guest,Greetings from Banyan Tree Krabi!Thank you for choosing our resort for your tropical getaway and for sharing your comments. It is always a pleasure to read notes such as yours as it reaffirms the dedication and commitment exhibited by our team in delivering memorable stays for our guests.As a Banyan Tree property, a commitment to service excellence is the cornerstone of our brand and it is wonderful to learn that we surpassed your expectations for warm, attentive service. I have already shared your comments with our entire team to serve as added motivation to continue delivering the highest standards of service.It is fantastic that your pool villa nestled along the secluded Tubkaek Beach and overlooking the islands in Phang Nga Bay delivered the perfect setting to simply unwind.Our culinary team works hard to deliver a variety of cuisine options at our daily breakfast buffet at The Naga Kitchen and it is great that this provided a perfect start to each day. Moreover, that you were impressed with our bespoke touches on offer including the complimentary do-it-yourself Bloody Mary and Mimosa station.Our signature restaurant, Saffron, continues to delight our guests with their authentic Thai cuisine and it is wonderful to read that you were impressed with their unique locally-infused cocktail creations as well. It's great that you had an opportunity to book a marine excursion on board one of our private boat services. Krabi is truly a paradise for island-hopping enthusiasts, and we are delighted that you had the chance to immerse yourself in the natural beauty and clear water of the Andaman Sea. As a Sanctuary for the Senses, we aim to delight the senses at every opportunity and it is heartwarming to read that you took pleasure in the fragrant aromas, romantic ambiance of the evening lighting, serene sounds of nature and more during your holiday.Thank you once again for staying with us and it would be our sincere pleasure to welcome you back to our resort for your next holiday in Krabi. Kindly accept my deepest thanks and gratitude to you for choosing Banyan Tree.With kind regards,Haruethai Maneerat (Pop)General Manager

Response from Property: Dear Valued Guest,Thank you for choosing Banyan Tree Krabi for your recent travels. I am delighted to read that each and every aspect of your stay from arrival through to departure exceeded your expectations and that we were able to deliver a memorable retreat to Thailand. As a Banyan Tree property, we strive to deliver service excellence at every opportunity and I am pleased to read that your experience was superb in every regard.I have already shared your comments with our entire team as it is feedback such as yours that provides added motivation to continue delivering the highest standards of service to our future guests.Thank you once again for choosing to stay with us and we look forward to welcome you back in the future to our Sanctuary for the Senses.With kind regards,Haruethai Maneerat (Pop)General Manager

Response from Property: Dear Tan chun yap,Greetings from Banyan Tree Krabi!Thank you for choosing our resort for your escape to the tropics and for taking the time to share your comments with us.I am delighted to read that you had an enjoyable stay with us and that our team of Banyan Tree Hosts as well as our entire team were able to attend to your each and every need throughout your stay. Our culinary team works hard to deliver a variety of cuisine options at our daily breakfast buffet at The Naga Kitchen and it is great that this provided a perfect start to each day.While we are slightly remote from the nearby hub of Ao Nang, we do offer a complimentary shuttle bus to multiple stops in Ao Nang that operates twice daily as an added convenience for our guests to explore the local area. This provides a cost-effective option for guests who do not wish to use the private taxi service that is readily available upon request.Kindly note for your awareness that the taxi fares from local operators are beyond our control. As an added courtesy for our guests, we assist to arrange a taxi to the chosen destination; however, we do not have any direct control over their pricing structures.Moreover, we recognize that our guests may wish to dine outside of our resort and our team of Banyan Tree Hosts are more than willing to suggest options which are nearby. There are a variety of restaurants along Tubkaek Beach that are within walking distance to the resort and offer different price points as well as experiences. Tan chun yap, thank you for your stay with us at Banyan Tree Krabi and for your recommendation of our Sanctuary for the Senses. It would be our sincere pleasure to welcome you back for your future travels to Krabi.With kind regards,Haruethai Maneerat (Pop)General Manager

Response from Property: Dear Valued Guest,Greetings from Banyan Tree Krabi!Thank you for choosing our resort to and for taking the time to share your experience with us. We are thrilled to hear that your overall experience was excellent and that you had a relaxing retreat to the tropics while enjoying the comfort and privacy of your room.Ensuring that our guests feel welcome and well taken care of is our top priority, and we are delighted that our team members’ kindness and attentiveness made a positive impact on your stay especially the swift, yet friendly, arrival experience.Thank you for your constructive feedback and for your valuable insight into improving our resort. While I am pleased that you found the overall breakfast experience at The Naga Kitchen to be excellent, I regret to learn that were met with a slow pace of service for the delivery of your coffee orders and that this detracted from your dining experience. I will share this with our team for their awareness and to take appropriate action to rectify this shortcoming.Thank you once again for staying with us and we anticipate welcoming you back in the future for even more memorable moments at our Sanctuary for the Senses! If you have any specific requests or if there's anything we can do to make your next stay even more memorable, please do not hesitate to reach out. With kind regards,Haruethai Maneerat (Pop)General Manager

Response from Property: Dear בן אלוני,Thank you for staying with us recently. It is great that our location, service and facilities combined to create a memorable stay for you. We would be honoured to welcome you back in the future for your next visit to Krabi.With kind regards,Haruethai Maneerat (Pop)General Manager

Response from Property: Dear Meg,Greetings from Banyan Tree Krabi, your Sanctuary for the Senses!Thank you for choosing our resort for your recent travels and for extending your comments. I am delighted to read that we were able to exceed your expectations and to deliver a memorable holiday. Your compliment that our resort is the best of the best speaks volumes. Kindly accept my deepest thanks and gratitude to you for choosing Banyan Tree.As a Banyan Tree property, a commitment to service excellence is the cornerstone of our brand and it is wonderful to learn that we surpassed your expectations for warm, attentive service. I have already shared your comments with our entire team to serve as added motivation to continue delivering the highest standards of service.It is wonderful that your pool villa delivered the perfect setting to simply relax and unwind, and that you were impressed with the scenic views overlooking our secluded Tubkaek Beach and the Andaman Sea.Meg, thank you once again for staying with us and we anticipate welcoming you back in the future for even more memorable moments.We invite you to become a member of withBanyan, our recognition programme that rewards your passion for travel and spirit of adventure. Enjoy exclusive member rates, invitations to new destinations and opportunities that expand your perspectives. Kindly visit the Banyan Group website to learn more.With kind regards,Haruethai Maneerat (Pop)General Manager

Response from Property: Dear Valued Guest,Thank you for choosing our resort as your holiday destination and for taking the time to offer your feedback. I am delighted to read that you were impressed with the quality and taste of the breakfast selections on offer at our daily buffet at The Naga Kitchen.While we are slightly remote from the nearby hub of Ao Nang, we do offer a complimentary shuttle bus to multiple stops in Ao Nang that operates twice daily as an added convenience for our guests to explore the local area. This provides a cost-effective option for guests who do not wish to use the private taxi service that is readily available upon request.Thank you once again for your visit to Banyan Tree Krabi and we hope to have the opportunity to welcome you back in the future.With kind regards,Haruethai Maneerat (Pop)General Manager

Response from Property: Dear Valued Guest,Greetings from Banyan Tree Krabi!Thank you for your wonderful review regarding your recent stay in our resort.From arrival through to departure, I am thrilled that each and every aspect of your guest experience exceeded your expectations and that our resort provided the perfect setting for your holiday in the tropics. As a Banyan Tree property, we take pride in delivering only the highest level of service and it fantastic that we exceeded your expectations in this regard. We strive to create personalized experiences for each and every one of our guests and I am glad this was delivered for you. I have shared this with our associates, including your Banyan Tree Host, Lucie; as motivation to continue providing service excellence to our future guests.Thank you once again for your visit to Banyan Tree Krabi and we hope to have the opportunity to welcome you back in the future.With kind regards,Haruethai Maneerat (Pop)General Manager

Response from Property: Dear Valued Guest,Greetings from Banyan Tree Krabi! Thank you for choosing our resort for your destination stay in Thailand and for taking the time to share your review with us. I am thrilled that you ranked our Sanctuary for the Senses as the best of the best in all of Thailand!It warms our hearts to learn that you had a memorable stay with us and that our team members' courtesy left a positive impression on you. We take great pride in delivering warm and attentive hospitality to ensure our guests feel genuinely cared for during their stay.I am delighted to read that you were impressed with the cuisine on offer at our breakfast buffet at The Naga Kitchen. Certainly a wonderful way to start the day!It is fantastic that you were impressed with our facilities on offer and that these provided an ideal setting to relax and unwind while soaking in the natural surroundings.Thank you once again for choosing to stay with us, and we look forward to welcoming you back in the future for more unforgettable experiences in Krabi.With kind regards,Haruethai Maneerat (Pop)General Manager

Response from Property: Dear StanC,Greetings from Banyan Tree Krabi!Thank you for choosing Banyan Tree Krabi for your destination stay, and for taking the time to share your wonderful experience with us. Your praise for our hospitality is inspiring. We're delighted to know that you enjoyed excellent service from arrival through to departure.In addition, we are truly delighted that our service surpassed your expectations. Our team members, from top management to ground members, are the heart and soul of our resort, and their contagious passion for their roles is a testament to our commitment to excellence. Your appreciation for the must-visit Saffron restaurant and the tranquility of our natural surroundings also means the world to us.StanC, thank you once again for your kind words. We hope to have the privilege of welcoming you back to our Sanctuary for the Senses in the future.With kind regards,Haruethai Maneerat (Pop)General Manager