Hotels Near Muzeum Nowej Huty - Muzeum Krakowa in Krakow

If I could give this hotel more than 5 stars, I would ,it us spotless, rooms are very spacious, great location ,just a 10 minute stroll away from the main square and right across the street from the shopping mall. Very quiet location, but it is not far from everywhere you need to get to .from the moment you enter the hotel to the minute you leave, it is just brilliant. The staff were fabulous, very helpful, and always smiling

Overall this hotel is excellent! The staff are friendly and very customer focused. The concierge service is equally excellent and I want acknowledge Johnny. He defines what it means to be a concierge. Everything from restaurant suggestions to handling airport transfers was top notch. Over the course of a week, he never gave us a bad recommendation. He also setup tours for us to take as well! The room (privilege with a full bed) was equally as large as rooms in the US, which was unexpected for Europe. The beds are comfortable and the bathroom/shower was equally large and comfortable. A couple of small dings where noticed in the cabinet finishes but that was the only sign of wear and tear in the room. This was our first time in Krakow and the hotel made it a perfect stay! Centrally located in the heart of the city, it is only a 5 minute walk to the Main Square and dining/ attractions. It is also across the street from a mall if you need any last minute purchases. If you are traveling to Poland this hotel is a must!.

We stayed at the Hotel Wyspianski in Krakow for 5 nights. Really can't fault this place at all. We had a lovely large room on the 4th floor, the bed was comfortable and they left free bottles of water for us. The hotel is in a great location, close to the Old Town, the main Market Square, a big shopping mall and lots of other attractions. The staff were all very friendly and the breakfast buffet was delicious with so much choice. We ate dinner at the hotel restaurant a couple of times and the food was amazing. The hotel bar was well stocked with Polish vodka and overall we've had a fantastic time and would certainly stay there again!

The first night we stayed here, we were in room 2. All seemed OK on initial inspections. The staff seemed pleasant. We went to make ourselves a drink and freshen up. We'd been up since 3am for an early flight. There's a kettle (that's corded, so you have to unplug it every time to fill it up, so take water to it, and a coffee machine. Neither of the appliances worked. We pulled the big table theyre on, out the way to find they weren't plugged in. Not a big deal, right? Well, the electric socket was hanging out of the wall. We plugged the units in, very carefully and made a coffee. Coffee made, went to put some milk in it, no milk. We left the tea and coffee as we both have milk. The air conditioning in the room was set to 24°c and we searched everywhere for a day to adjust it. We ended up going to reception and asking. They keep the remotes to the air con. You cannot adjust it yourself from the room! We borrowed a remote and turned the air con down. We left the room for our day out thinking all was well. On returning later that day, we realised the air conditioning was off. We questioned it with reception the next day (reception is left unattended from 6pm onwards so if you have any issues, all there is is an emergency phone number) and was told the air conditioning has been turned off in all rooms now because the heating was on. To advertise the room as ”Air conditioning AND heating”.....it seems its air conditioning (the you can't control) OR heating. The room must have been 20°c + all night. We thought we'd have a cold shower, to try and bring our temperature down before bed. My wife had her shower, walked across the bedroom floor bare foot and got a small shard of glass stuck in her foot! I went for a shower, turned the shower up full pressure, and apparently this activates a neat feature that forces the shower head out of its holder and smashes you straight in the head. The smell from the bathroom in room 2 was also, terrible. Not quite sure what it was. The toilet was cracked in room 2, but didn't affect use. The shower trap was cracked and loose, not fun if you step on it! We couldn't open the windows because the room faces onto a very busy street. Lots of bars, lots of people, lots of traffic. We were woken up at 11pm, 12am, and 12:30am by noises, car alarms from outside and the heat. Guests coming back late, also seemed to come in and congregate in the hallways to talk. I think if reception were manned, they could remind staff that to be a bit more respectful for others staying. Needless to say, the next morning, we asked to move rooms. Next day we were asked to check out room 9. This is on the second floor. Little bit higher away from the street. The bathroom didn't smell, but that was set to change. The room seemed a big improvement. It was already a lot cooler (although the air con didn't work). Knowing that it probably wasn't going to work, we left the windows open all day while we were out to keep the room cool. On return

A lovely hotel very clean with friendly helpful staff that is only a short walk to the Jewish quarter. If you walk the short distance to the river you can follow it to the main castle that then leads you up into the main town and square. We took a short river cruise (approximately one hour) that was very enjoyable. My wife an I can recommend Starka restaurant which is only a short walk from the hotel. A trip to the salt mine approximately 45 minutes is well worth it.

Very nice very clean very comfy hotel The price was very good, room maintained everyday fresh sheets fresh towels Very big rooms very happy with my stay here Only thing I would suggest is asking for a room which doesn’t face the road side, there’s a crossing with a little ticking noise that you can hear from very early morning

Hotel lovely and clean, the rooms are basic but cleaned well every day, coffee and tea and bottled water in your room every day, our children stay in the room next door, i paid for a 3 bedroom but it only had a sofa bed in that was a bit small. Breakfast was lovely, lots to choose from. bar staff friendly and help full reception very helpful the hotel is about 3 miles from the main town and we got a taxi that was about £4.00 each way but more in busier times!

I arrived at the hotel around 10:00 pm after a long journey - I was greeted with information that the system was down and it was not possible to check me into the room I booked and that I had to wait in the bar area. Fortunately, the complications did not last long, otherwise it would be reasonable to offer at least a glass of water while waiting for the problem to be solved. However, this is a detail compared to the point: in the room I had no way to turn off the fan, which was so loud that I couldn't sleep. I reported the problem at the reception the next day and asked to turn off the fan - I received information that at the moment there is no such possibility, because the person responsible and able to do it is currently not at work. As a solution, I was offered earplugs, which are very uncomfortable for me to sleep in, but as they say ”better than nothing”. I was hoping for a shade of relaxation during my two-day stay, and as a result I left the hotel with a headache. Two nights of sleep deprivation, annoying ”humming” of the fan in the room and the inability to open the window = drama.

We recently stopped at the AC Hotel by Marriot Krakow for a three-day city break. Let’s talk about the positives first… The hotel is in a great location, it is not too far from the city centre but is on the outskirts, a few minutes’ walk from a large green recreational ground which was lovely. A Bolt (Somewhat a European version of Uber) was almost instantly available at the hotel, and we never waited more than four minutes. A Bolt cab into the city was approximately £2.50 which was great too. The hotel is clearly very new, and this shows with its modern design and use of LED ***** lights which look amazing at night-time. The reception area is modern, has free coffee machines (for use between 1000 hours and 1600 hours) and has a bar within, which again, is very nice. The spa was lovely and is included within the price of the room. We visited at approximately 0900 hours, and it was very quiet which was nice, at one point, we were the only people within the spa. Though, don’t allow looks to deceive you. There were some annoyances with the AC Hotel by Marriot Krakow, and I think it is important to raise them. Firstly, the hotel is next to a building site, which is not evident from the pictures of the hotel’s website or online listings. We paid for an upgraded room with a balcony so you can imagine the disappointment when we learnt it was overlooking a very loud and dusty building site – so much so that the balcony was unusable. Secondly, the AC. (Not the name, the air conditioning!). This hotel uses the AC controls which link in with the windows and doors to prevent loss of energy, which is all well and good when it works. Ours seemed to glitch out constantly and as such locked the AC in the off position. We rung reception after spending a few hours in unbearable heat to be told that there was nobody who could help in the evenings and that they’d send someone in the morning. Fine, so we went to bed only to be woken by someone an hour later who said that they had come to look at the AC. We got up whilst the lady, what can only be described as “faffed” with the AC and then shrugged her shoulders and left – without resolving the issue. Now, if we could have opened the window, or the balcony door, to solve the issue then it wouldn’t have been as much as a big deal, yet it was a trade off between unbearable heat or construction site noise and dust. Another annoyance is when we ordered room service. We telephoned down to the bar and asked if they sold “Sauvignon Blanc”. We were told that they did and that it was however much. I asked for two bottles, and they said that they’d send someone up with it. 45-minutes later, the first waitress arrived with a trolley, an ice bucket, two wine glasses and two bottles of Chardonnay. We explained that we had ordered Sauvignon Blanc and that we would be grateful if she wouldn’t mind swapping it for the correct wine. She took the two bottles away and said that she would return. 20-minutes down the line, she r

Best hotel mattress ever! Nice, pleasant hotel, well presented rooms and helpful staff. However I wanted to dedicate this feedback to our waitress, Agnieszka. She is a star! She is very customer oriented, polite, and must be an active listener as she remembered every detail. Moreover, she was so proactive and aware of the situation at the table. As I am after surgery she gave us space and time to eat the meal slowly without this uncomfortable constant checking of our table. She demonstrated emphaty by listening to my story and by caring. During our time at the restaurant she builded trust and clearly, she made us feel very welcome. She is a top star! ⭐️ Agnieszka, please, if you ever want to work in Customer Care in Malta, let me know. I will welcome you with open arms. Thank you for making our evening brighter!