Scarletz Suites KLCC by Mana-Mana Reviews

Name: Scarletz Suites KLCC by Mana-Mana
Address: Jalan Yap Kwan Seng, Kuala Lumpur City Centre, 50450 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 50450, Malaysia, Jalan Yap Kwan Seng, Kuala Lumpur City Centre, 50450 Kuala Lumpur, Wilayah Persekutuan, Overseas, Malaysia
Rating: 4.3

Scarletz Suites KLCC by Mana-Mana

Jalan Yap Kwan Seng, Kuala Lumpur City Centre, 50450 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 50450, MalaysiaView Hotel Details

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Rooms and Guests

Scarletz Suites KLCC by Mana-Mana Guest Reviews

4.3/5

Very Good

615 review

Verified reviews

Location4.4

Amenities4.3

Service4.1

Cleanliness4.3

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All reviews(615)

Positive reviews(556)

Reviews with photos/video(261)

Great location(98)

Loved the view(54)

Great swimming pool(46)

Elevator was OK(44)

Large rooms(39)

Has an infinity pool(12)

Perfect for families(8)

Luggage delivery service(7)

Negative reviews(59)

*tesha*

Coral Queen Studio

Stayed in Sep 2024

Travel with friends

1 review

5.0/5

Outstanding

Posted on Sep 12, 2024

I am so happy sharing my experience booking a hotel here in trip.com in my last quick trip to Kuala Lumpur with my good friend. We book SCARLETZ SUITS at Jalan Kwan Seng KL, the hotel is so nice and clean and we got the city view from 23rd floor. We just book for 1 day but it’s like we Dont want to check out anymore. You feel like home, coz the things you need to stay is already there. They have kitchenette..the toilet is amazingly clean and smell good!💕we love the view, the bed and everything! Surely we will book again longer for the next time!thank you trip.com for good deal you provide for your higher tier customers, it’s serves as an appreciation for patronising your service!❤️❤️❤️

Guest User

Coral Queen Studio

Stayed in Sep 2024

Family

1 review

3.7/5

Posted on Sep 11, 2024

Very nice hotel and facilities very good except need to wait for the lift.. Clean room and really love the environment near klcc.. Really enjoyed for my short trip with families.. Parking need to pay rm5 but ok for me since i just walk to get for the food... Will come back to this hotel definitely!!!

PatriciaYap

Red Diamond Studio with bathtub

Stayed in Sep 2024

Couples

5 review

5.0/5

Outstanding

Posted on Sep 2, 2024

I wanted to try this suite long time ago, and last night finally got the chance to stay organised by mana mana. Reception are super friendly and helpful. Even through she just starter to having her late lunch, she also help me to solve my check in 1st. I’m really grateful to met such a great staff. 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻 There’s got some shortcoming about the bed sheet and aircon. I can’t even take a good rest during night. Because of the aircon very noisy. Management may have a check of that. Overall are super satisfied for my stay. 🌟🌟🌟🌟🌟

6/9

Anonymous User

Ruby Queen Studio

Stayed in Aug 2024

Travel with friends

1 review

4.0/5

Very Good

Posted on Aug 12, 2024

Overall enjoyable stay, located near the central area and many mall are within a walking distance. The hotel lobby needs a little more organisation when it comes to receiving guest and it would be good to provide hand soap in the washroom.

Anonymous User

Red Diamond Studio with bathtub

Stayed in Jul 2024

Couples

1 review

3.2/5

Posted on Jul 17, 2024

Room is nice, especially the bathtub. Service is average. This is our first time staying in a suite that will have electricity interruption. Check out time 11am, but electric shortage start from 10am. Indirectly force you to check out early. Flat rate RM5 car park, don’t understand why should us be charged. Very high density, waited lift for very long time. A lot of travellers from all around the world staying here.

Charlotte Chong

Ruby Queen Studio

Stayed in Jul 2024

Couples

14 review

2.2/5

Posted on Jul 9, 2024

The four lifts that cater to 40 over floors are pretty slow and we always had to wait for a long time before our turn. The floor of the room is sticky and luckily they provided hotel slippers. The floor of the lift is also sticky and there's always drinks stain on the floor. Overall, it wasn't a very pleasant stay and I wouldn't go back for the second time.

Anonymous User

Red Diamond Studio with bathtub

Stayed in Jul 2024

Family

8 review

4.0/5

Very Good

Posted on Jul 6, 2024

Room is okay. Parking is okay. But the location is a bit hiding on the main road. And a bit difficult if you want to go to main road. The room is nice and beautiful. Toilet nice. But the tv are weird. Always talking what are written on tv. Check in and out going smooth. But most importantly. The lift are very busy. Need to wait few moment. If got emergency need to use stairs. Superb busy lift. Pool very nice but no kids friendly

Guest User

Red Diamond Studio with bathtub

Stayed in Aug 2024

Family

5 review

3.7/5

Posted on Aug 12, 2024

Nice accommodation and nice services. Love to stay at this accommodation

Kimmy_92

Ruby Queen Studio

Stayed in Jun 2024

Business travelers

1 review

5.0/5

Outstanding

Posted on Jun 11, 2024

I would recommend the hotel to the traveller who is looking for affordable hotel with cleanliness and security! Near the downtown and Petrona Twin Towers! Conviennent Swimming Pool with views to the city and building!

Anonymous User

Ruby Queen Studio

Stayed in May 2024

Couples

5 review

4.0/5

Very Good

Posted on Jul 26, 2024

Pros : 1) Walking distance to klcc. 2) clean as it’s a newly hotel. 3) Free parking as a staying guest. 4) Spacious and nice view of swimming pool. Cons : Receptionist can be improved as handle by many operator which din remark.

Eleanor

Ruby Queen Studio

Stayed in May 2024

Couples

9 review

4.2/5

Very Good

Posted on May 12, 2024

Loved the room and the roof pool was cool. The lifts were an issue though, had to wait about 15mins each time we wanted to go anywhere, When building somewhere with that many floors you really should have more than 4 lifts for everyone to use. We were waiting for a lift so we could check out and 10mins after waiting a the lift decided to completely skip our floor despite pressing the buttons multiple times, so we ended up walking down 31 flights of stairs as we didn't want to wait any longer.

Response from Property: Dear Eleanor,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you loved the room and enjoyed our rooftop pool.We apologize for the inconvenience you experienced with the lifts during your stay. Your feedback regarding the waiting times and the number of lifts is valuable to us, and we will certainly take it into consideration for future improvements. We understand the frustration caused by long wait times, especially during busy periods, and we will work to address this issue.Regarding the lift skipping your floor, we're truly sorry for the inconvenience. This is certainly not the experience we want our guests to have, and we will investigate this matter further to ensure it doesn't happen again.We appreciate your patience and understanding and hope to have the opportunity to welcome you back for a smoother and more enjoyable stay in the future.Thank you.Hamzah Mana Mana Suites at Scarletz KLCC

PEICHAN

Coral Queen Studio

Stayed in May 2024

Travel with friends

14 review

4.0/5

Very Good

Posted on May 6, 2024

Quite clean. It is suitable for 4 or 5 person. Check in procedures is simple strategic location， we enjoyed the jacuzzi there. Will come again in the future.

Response from Property: Dear Pei Chan,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back to Scarletz Suites in the near future.Best regards,HamzahRooms Division Manager