The Mews KLCC by ALMA

The Mews KLCC by ALMA Reviews

The Mews KLCC by ALMA

No. 19, Jalan Yap Kwan Seng, Kuala Lumpur, 50450, MalaysiaView Hotel Details
The Mews KLCC by ALMA
The Mews KLCC by ALMAThe Mews KLCC by ALMAThe Mews KLCC by ALMA
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The Mews KLCC by ALMA Guest Reviews

4.4/5
Very Good
212 review
Verified reviews
Location4.5
Amenities4.4
Service4.2
Cleanliness4.5
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All reviews(212)
Positive reviews(194)
Reviews with photos/video(57)
Large rooms(29)
Great location(24)
Classy environment(17)
Many amenities(9)
Loved the view(8)
Would stay again(6)
Great swimming pool(6)
Shower difficult to use(6)
Negative reviews(18)
BHTOK
Deluxe One-Bedroom Suite With Bathtub
Stayed in Oct 2024
Family
13 review
4.2/5
Very Good
Posted on Oct 6, 2024
The location it's good and the room is very big and got washing machine with dryness also . Will come back again with next trip
Anonymous User
Junior One-Bedroom Apartment With Bathtub
Stayed in Oct 2024
Travel with friends
1 review
3.7/5
Posted on Oct 18, 2024
Huge room, has everything needed. Free parking, very worth it.
@ndrew12
Standard Two-Bedroom Apartment with Bathtub
Stayed in Oct 2024
Family
1 review
3.7/5
Posted on Nov 3, 2024
It takes time for customer service to respond.
Anonymous User
Junior One-Bedroom Apartment With Bathtub
Stayed in Jul 2024
Couples
1 review
1.0/5
Posted on Jul 21, 2024
Nothing like the pictures - furniture was rotting, missing lights, water damage and very dusty. But that’s not the worst part - the “check-in” process was horrendous. It took the service guy 20mins to come down from whatever room they are in to pick us up at the CONDOMINIUM lobby. After which, we weren’t inform of an additional RM300 deposit required - and the service guy was just too lazy to get his card reader and told me to go and get cash from an ATM in the middle of nowhere. Which the ATM didnt have money. Check out took 30mins from texting the “reception” and arriving to our rooms. At the price point of whatever I have paid - you are better off in a hotel tbh.
Response from Property: Dear customers, Thank you for taking the time to share your feedback with us. Providing a clean and comfortable environment for our guests is our top priority, and we regret that we fell short of your expectations in this instance. Please be assured that we have addressed this matter with our housekeeping team to ensure that such occurrences do not happen again. Once again, we appreciate your feedback and hope to have the opportunity to welcome you back for a much-improved experience. Best Regards, Alma
Anonymous User
Standard One-Bedroom Apartment with Bathtub
Stayed in Jul 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jul 16, 2024
Condo with full amenities. Great view of KLCC from bath tub and roof top. Great location. About 10 mins walk to MRT and KLCC.
Guest User
Standard Two-Bedroom Apartment with Bathtub
Stayed in Jul 2024
Family
1 review
4.5/5
Great
Posted on Jul 8, 2024
This place is clean and neat. We had a comfortable sleep at night. We also got to see a nice view especially at night. Our stay was really good since the room is complete with an oven, microwave, stove and even a water dispenser.
AW7
Premium Three-Bedroom Suite With Bathtub
Stayed in Jun 2024
Family
3 review
4.0/5
Very Good
Posted on Jun 16, 2024
The view of balcony is able to see the Petronas Twin Towers, it is very nice. The service of ambassador is good, facilities haven’t been experienced. No food was provided.
Response from Property: Dear Guest,Thank you for sharing your experience with us. We're delighted to hear that you enjoyed the splendid view of the Petronas Twin Towers from your balcony. We regret any inconvenience regarding the facilities and the absence of food options during your stay. Your feedback is valuable to us, and we will review these aspects to ensure we enhance our offerings for future guests.Should you choose to stay with us again, we look forward to providing you with a more complete and enjoyable experience.Warm regards, ALMA
Alaa A I
Junior One-Bedroom Apartment With Bathtub
Stayed in Oct 2024
Business travelers
23 review
5.0/5
Outstanding
Posted on Oct 29, 2024
Good place and nice
Guest User
Premium One-Bedroom Suite With Bathtub
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 14, 2024
We happy stayed in the mews for 4 nights.. clean, comfortable
CHAU TEE
Deluxe Two-Bedroom Suite With Bathtub
Stayed in Apr 2024
Family
15 review
5.0/5
Outstanding
Posted on Apr 14, 2024
The family room is very big and clean, i like the bathtub, the view to KLCC twin tower, definitely i will book again for my next visit to KL.
LIU HSUAN YU
Junior One-Bedroom Apartment With Bathtub
Stayed in Apr 2024
Travel with friends
2 review
4.5/5
Great
Posted on Apr 21, 2024
nice and huge accommodation. Location is great near the twin towers and staff is kind as well.
raver01
Deluxe Two-Bedroom Suite With Bathtub
Stayed in Mar 2024
Family
7 review
3.7/5
Posted on Mar 26, 2024
The check in was pretty late and slow. I did contact the management before coming but i received no reply. Upon checking in, the room was big and clean. However the air conditioning at the living room was not working but it is alright since the one at dining room worked fine. The air conditioning at the second room was not cold at all. Overall the room was comfy and great view and clean. But room amenities and service quite bad. Pool is nice but obstructed with construction.
Response from Property: Thank you for bringing these issues to our attention. We apologize for the inconvenience caused during your check-in and for the air conditioning not cooling adequately. Rest assured, we'll address these matters promptly to ensure a smoother experience for you and our future guests.
Shaz93
Deluxe King Suite With Bathtub KLCC View
Stayed in Mar 2024
Couples
24 review
3.0/5
Posted on Mar 6, 2024
Katil yang lembut dan bantal yang selesa. Cuma servis agak low. Suggest to provide better way to get key by check in and checkout time.
Haneyyy
Standard One-Bedroom Apartment with Bathtub
Stayed in Aug 2024
Couples
1 review
4.5/5
Great
Posted on Aug 28, 2024
Clean, well maintained unit. Love everything except for admin keeps changing unit before my arrival
Response from Property: Dear customers, Thank you for taking the time to share your feedback with us. Providing a clean and comfortable environment for our guests is our top priority, and we regret that we fell short of your expectations in this instance. Please be assured that we have addressed this matter with our housekeeping team to ensure that such occurrences do not happen again. Once again, we appreciate your feedback and hope to have the opportunity to welcome you back for a much-improved experience. Best Regards, Alma
Guest User
One-Bedroom Apartment with Bathtub
Stayed in Jul 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jul 7, 2024
good。 good。 good