Fu Rong Ge Hotel

Fu Rong Ge Hotel Reviews

Fu Rong Ge Hotel

No.1 Yannan 1st Road, Yanta District, Xi'an, Shaanxi, ChinaView Hotel Details
Fu Rong Ge Hotel
Fu Rong Ge HotelFu Rong Ge HotelFu Rong Ge Hotel
Check available rooms for your travel dates
We Price Match
1 night

Fu Rong Ge Hotel Guest Reviews

4.8/5
Excellent
6215 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All reviews(6215)
Positive reviews(6164)
Reviews with photos/video(1167)
Easy to get around(498)
Delicious breakfast(373)
Friendly front desk staff(289)
Excellent afternoon tea(280)
Close to metro(196)
Great swimming pool(52)
Luxurious(46)
Has rooms for families(43)
Negative reviews(51)
Pei Yuen
Superior Twin Bed Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 29, 2024
Great location. The hotel environment is very beautiful. Room is spacious, clean and comfortable. We got a very warm and sweet welcome from housekeeper, Candy. Overall experience in Fu Rong Ge is awesome.. Highly recommended hotel.
Ming
Superior Twin Bed Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 5, 2024
We had a wonderful stay! Very warm welcome and free afternoon desserts! Walking distance to Furong Yuan and Everbright City! 3mins to Subway station! One of the best hotels we have stayed in China. Highly recommended. PS: we were assigned a hotel host, Miss Guanfang Ren. She is very sweet and sent free fruits/desserts/tea and requested items to our room during our stay. Thank you so much, Miss Ren!
Response from Property: It seems that you have been impressed by the service of our beautiful housekeeper. Our dedicated housekeeper welcomes you, hoping to make you feel at home. Your 5-star review is our greatest support! We will always strive to do better.
StormyT
Deluxe Twin Bed Room
Stayed in Apr 2024
Family
1 review
4.5/5
Great
Posted on Jun 9, 2024
Fu Rong Ge is situated in a strategically ideal location which is near to the main Shopping streets. The hotel rooms were huge with all the necessary amenities. Standard of service is inconsistent. We have one room that comes with fruits and snacks while the other larger and more luxurious room that comes with only snacks. During one occasion, I noticed the cup I used was not washed as there was still stain on it. I reflected it to the service centre. They were apologetic and ensure the cup was washed the next day. The breakfast spread is good considered the price and the service is excellent as we have issue making payments for the breakfast and the manager and staff were efficient to assist us.
Response from Property: Thank you for leaving a review in your busy schedule. Thank you very much for your feedback on our hotel. We will definitely continue to improve, because with a wise person like you, our hotel will progress faster. We will definitely not forget our original intention and strive to move forward, working hard to leave the warmest and most enthusiastic side for our friends who support Furong Pavilion! We hope you can come to visit us often, sincerely look forward to your next visit, and wish you a happy life and all the best.
Phoebe
Superior Twin Bed Room
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Nov 30, 2024
hotel staff 任冠芳is very helpful and friendly, she helped us arrange our stay and made us felt heartwarming. it was a very pleasant experience !
Response from Property: Your satisfaction is our goal, your affirmation is our driving force, we will continue to work hard and look forward to serving you again.
KYAW
Featured Suite
Stayed in Oct 2024
Travel with friends
7 review
4.7/5
Amazing
Posted on Nov 16, 2024
We are very pleased with the service of the hotel , especially a private butler for us . Especially 徐蕊 & Candy, our butler who are always stand by to provide their 5 * service . We will very sure to book again in this hotel when we go again to Xian .
Response from Property: It seems that you have been impressed by the service of our beautiful housekeeper. Our dedicated housekeeper welcomes you, hoping to make you feel at home. Your 5-star review is our greatest support! We will always strive to do better.
Anonymous User
Executive Deluxe Queen Room
Stayed in Feb 2024
Other
21 review
5.0/5
Outstanding
Posted on Mar 7, 2024
wonderful,excellent,amazing,nice,terrific,perfect,satisfaction,flawless,completely success,comfortable,consolation,approval,warmly welcomed,plush,good,inspiration,morning sunshine,soft moonlight。 my heart is completely consulated with your familiar comfortable breeze smile。 light and call! sincerely thanks for 郑睿清 屈经理 景月娜 安宇阳 宫成 苟欣雨 李经理 etc. ……
6/7
Response from Property: We are very touched to see your appreciation for Furong Pavilion. There is everything to eat, drink and have fun around the hotel. Our specialty is the attentive butler service. We treat you as a family member. In everything we do, we hope to stay true to our original aspirations and move forward. Your satisfaction is our motivation. Thank you again for choosing Furongge Hotel. We sincerely look forward to your next visit. I wish you a happy life and all the best!
Yinglin
Superior King Bed Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 17, 2024
Overall good experience. Staff was able to provide warm and holistic services, especially the butler 景月娜. Location was good as well, easily accessible to all tourist attractions and facilities.
Response from Property: Thank you very much for your support, your satisfaction is our unremitting pursuit, we are also honored to provide you with quality service, we hope our sincere service can bring you a different experience, but also look forward to your next stay Oh, we are here waiting for you
Teik Hock
Superior King Bed Room
Stayed in Feb 2024
Couples
1 review
4.5/5
Great
Posted on Mar 8, 2024
Highly recommended hotel in Xi’an, their services is top notch, will stay again. good job 👍
Response from Property: 感謝一路支持我們的您們,有您的陪伴讓我們更有動力,我們會再接再厲為您提供更好的服務!
Guest User
Furoom Lakeside King Bed Room
Stayed in Apr 2024
Family
1 review
3.5/5
Posted on May 19, 2024
Grate location, exceptional staff, room required renovation.
Response from Property: Please recommend us to your friends and we look forward to seeing you again.
Tyler123
Superior King Bed Room
Stayed in Oct 2023
Solo travelers
6 review
5.0/5
Outstanding
Posted on Nov 23, 2023
Very pleasant experience at Fu Rong Ge hotel. The overall service is nice and friendly, my room is clean and refreshing. The private host texts me for afternoon desserts everyday, and breakfast is also delicious. Definitely deserves a 5 star review for sure, and my host name is 景月娜. She deserves a raise :).
Response from Property: I am so happy and lucky to have your praise, as long as you like, we will always be here waiting for you.
Guest User
Superior King Bed Room
Stayed in Dec 2023
Couples
20 review
5.0/5
Outstanding
Posted on Jan 8, 2024
Great location, excellent room service, 任冠芳 did great job.
Response from Property: Thank you very much! Looking forward to your next visit~
Guest User
Deluxe Twin Bed Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 4, 2024
Wonderful location and services
Response from Property: 我們把最好的東西都用在了您的使用感受上,温馨,實在,處處體現文化但卻不浮華,您和家人的感受以及滿意就是對我們最大的肯定!我們會繼續努力。芙蓉閣,旅途中的家,我們相約下次哈
Guest User
Superior Twin Bed Room
Stayed in Jan 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 16, 2024
Good good good
Response from Property: 看到您對酒店點評的那麼到位,我們都超開心的。以後我們還是會堅持着自己的方向,努力努力再努力,也希望您以後能多多支持咱們酒店哦~
Guest User
Superior Twin Bed Room
Stayed in Oct 2024
Couples
28 review
4.0/5
Very Good
Posted on Dec 26, 2024
good😆
Response from Property: 小芙最大的幸福莫過於得到您的認可,衹要您喜歡,我們會一直再這裏等您
Anonymous User
Deluxe King Bed Room
Stayed in Nov 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Dec 29, 2024
Thank you very much for the thoughtful service of housekeeper Cayla! It made me feel at home. Due to time constraints, I couldn't stay for a long time, but next time I have the opportunity to come to Xi'an, I will definitely choose our Furong Pavilion again.
Original TextTranslated by Google