Plaza Damas, D-G-8 3, No. 63, Jalan Sri Hartamas 1, Sri Hartamas, Kuala Lumpur, 50480, MalaysiaView Hotel Details
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Dorsett Hartamas Kuala Lumpur Guest Reviews
4.2/5
Very Good
1083 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.0
Service4.2
Cleanliness4.3
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All reviews(1083)
Positive reviews(1017)
Reviews with photos/video(291)
Convenient for shopping(56)
Great swimming pool(42)
Delicious breakfast(39)
Perfect for business trips(33)
Loved the view(33)
Strange smell in room(21)
Friendly front desk staff(11)
Near mall(10)
Negative reviews(65)
Jessjessy
Superior Room No Window
Stayed in Nov 2024
Family
4 review
2.0/5
Posted on Jan 5, 2025
The bed sheet was dirty and clearly they didn't change the bedding at all after the last guest. The towels are very dated and dirty. Carpet very old and dirty! The hotel doesn't suitable to travel with kids. Below is a photo with spots and hairs!
Response from Property: Dear Valued Guest, Thank you for staying with us and for your review of our hotel. We have also taken note of your comments regarding your stay experience and certainly look forward to welcoming you and your family back to the hotel again in the near future. Thank you. Kindly regards, Wilson Tan, Director of Operations
Guest User
Dorsett Room
Stayed in Nov 2024
Family
1 review
4.7/5
Amazing
Posted on Dec 29, 2024
Everything was good from room to food and roof top view ๐๐ป๐๐ป Just the elevator a bit small and need to wait for long time (because only 2) especially during weekend (so many guest)
Response from Property: Dear Valued Guest, Thank you for staying with us and for your review of our hotel. We have also taken note of your comments regarding your stay experience and certainly look forward to welcoming you and your family back to the hotel again in the near future. Thank you. Kindly regards, Wilson Tan, Director of Operations
tripitiuw
Superior Room No Window
Stayed in Nov 2024
Couples
9 review
5.0/5
Outstanding
Posted on Dec 28, 2024
I need to visit friends in Mont Kiara, so this is automatically a good choice to stay. Clean plce, comfy bed and stunning biew from the rooftop.
Response from Property: Dear Valued Guest, Many thanks for posting this fabulous review of our hotel. We are happy to know you have had an enjoyable stay with our team being equally thrilled by your feedback of the warm hospitality experienced. We look forward to being of service to you again in the near future. Thank you. Kindly regards, Wilson Tan, Director of Operations
Anonymous User
Dorsett Room
Stayed in Nov 2024
Solo travelers
49 review
3.0/5
Posted on Dec 15, 2024
The carpet seem so dirty. The reception not really fast attend my request. When I said the blanket got blood still donโt want help me to change it.
Thank you for birthday special compliment
Response from Property: Dear Valued Guest, Thank you for staying with us and for your review of our hotel. We have also taken note of your comments regarding your stay experience and certainly look forward to welcoming you and your family back to the hotel again in the near future. Thank you. Kindly regards, Wilson Tan, Director of Operations
pingrek88
Superior Room No Window
Stayed in Nov 2024
Business travelers
110 review
5.0/5
Outstanding
Posted on Dec 5, 2024
Comfortable stay even without the windows. Room is clean and pleasant to live in. Carpark is still chargable for in- house guests.
Response from Property: Dear Valued Guest,Your insights help us to continually improve and provide the best experience for our guests. We hope to welcome you back soon for another memorable stay! Kindly regards, Wilson Tan, Director of Operations
Al Humaira
Dorsett Room
Stayed in Nov 2024
Family
4 review
4.0/5
Very Good
Posted on Dec 3, 2024
Dapat bilik berbau rokok kuat sangat, tp nasib baik boleh tukar.. then the breakfast buffet is so disappointed me, I can give 2/10 only .. Croissant lemau macam dah lama punya, first and last staycation kat sini ..
Response from Property: Dear Valued Guest, Thank you for staying with us and for your review of our hotel. We have also taken note of your comments regarding your stay experience and certainly look forward to welcoming you and your family back to the hotel again in the near future. Thank you. Kindly regards, Wilson Tan, Director of Operations
Guest User
Superior Room No Window
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 22, 2024
Amazing service by the staff. Neat, tidy and clean. Highly recommended for everyone yo stay
Response from Property: Dear Valued Guest,Your insights help us to continually improve and provide the best experience for our guests. We hope to welcome you back soon for another memorable stay! Kindly regards, Wilson Tan, Director of Operations
Awangku Yusli
Dorsett Room
Stayed in Oct 2024
Solo travelers
2 review
4.2/5
Very Good
Posted on Dec 1, 2024
Booked because of company event at nearby MITEC. No complaint about the room, which was great. I just wished the wall sockets can be used directly for 2-point chargers.
Response from Property: Dear Valued Guest, Thank you for staying with us and for your review of our hotel. We have also taken note of your comments regarding your stay experience and certainly look forward to welcoming you and your family back to the hotel again in the near future. Thank you. Kindly regards, Wilson Tan, Director of Operations
Paris2023
Superior Room No Window
Stayed in Oct 2024
Business travelers
10 review
4.0/5
Very Good
Posted on Nov 28, 2024
Nice location
Near to exhibition center
Lot of cafe and eateries
Opposite there is a convenient shop
Response from Property: Dear Valued Guest,Your insights help us to continually improve and provide the best experience for our guests. We hope to welcome you back soon for another memorable stay! Kindly regards, Wilson Tan, Director of Operations
CMZ
Dorsett Room
Stayed in Oct 2024
Business travelers
8 review
4.7/5
Amazing
Posted on Nov 30, 2024
Check-in was smooth upon arrival in the evening. Located in Mont Kiara area, and short ride away from MITEC. Traveling into KLCC may take more time depending on day and time of the week. Hartamas mall is within walking distance, and several other blocks of shops, restaurants and cafes surrounding the hotel. Spacious room with windows, the equipment in my room were functioning properly. Nice rooftop pool with a view into KLCC and fitness facilities. Daily housekeeping is efficient. Seems like infused water is provided in the evenings too. Overall a pleasant stay, will return if I need to be based around this area.
Response from Property: Dear Valued Guest, Many thanks for posting this fabulous review of our hotel. We are happy to know you have had an enjoyable stay with our team being equally thrilled by your feedback of the warm hospitality experienced. We look forward to being of service to you again in the near future. Thank you. Kindly regards, Wilson Tan, Director of Operations
ummi mawaddah
Dorsett Room
Stayed in Oct 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Dec 3, 2024
My choice of hotel every time I went to KL for business. The room with window was spacious enough, clean and comfort. Near to shopping malls and restaurants so easy to have good food. The check in process was quick and we were served by complimentary drink that was so refreshing. Can see KLCC tower afar from my window. Beautiful!
Response from Property: Dear Valued Guest,Thank you so much for taking the time to share your experience at our hotel! We truly appreciate your kind words and feedback. It means a lot to us to know that you enjoyed your stay and found our services to your satisfaction. Kindly regards, Wilson Tan, Director of Operations
Guest User
Superior Room No Window
Stayed in Oct 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Nov 19, 2024
Love the location, not too crowded and all facility is there.. shop and all. Will repeat, great place to stay
Response from Property: Dear Valued Guest, Many thanks for posting this fabulous review of our hotel. We are happy to know you have had an enjoyable stay with our team being equally thrilled by your feedback of the warm hospitality experienced. We look forward to being of service to you again in the near future. Thank you. Kindly regards, Wilson Tan, Director of Operations
lonely ranger
Dorsett Room
Stayed in Nov 2024
Business travelers
49 review
5.0/5
Outstanding
Posted on Jan 1, 2025
Nice room, nice view from the pub area, nice staff,good breakfast
Response from Property: Dear Valued Guest,Thank you so much for taking the time to share your experience at our hotel! We truly appreciate your kind words and feedback. It means a lot to us to know that you enjoyed your stay and found our services to your satisfaction. Kindly regards, Wilson Tan, Director of Operations
Lysa.Bustaman
Superior Room No Window
Stayed in Sep 2024
Family
3 review
3.2/5
Posted on Nov 1, 2024
Staff at receptionist well trained and helpfull
Room a bit small compare to other hotel and please make sure book the room with window or your life will be miserable ๐
Got only 2 lift with 27 level. Fuhh i this is the biggest challenging for me with toddlers ๐ฎ๐จ
Swimming pool better swim at night if go swim siang hari memang panasss. Kesian kat anak2 x enjoy sebab panas ๐
Breakfast okey cuma x banyak choices
View at top is sooo lawa โค๏ธ
Response from Property: Dear Valued Guest, Many thanks for posting this fabulous review of our hotel. We are happy to know you have had an enjoyable stay with our team being equally thrilled by your feedback of the warm hospitality experienced. We look forward to being of service to you again in the near future. Thank you. Kindly regards, Wilson Tan, Director of Operations
์ง์ 1989
Superior Room No Window
Stayed in Sep 2024
Couples
11 review
5.0/5
Outstanding
Posted on Oct 20, 2024
Great place ... dorset hartamas provide nice service. Book superior room no windows but really comfortable. Breakfast really delicious not as much varieties with dorset KL but still nice
Response from Property: Dear Valued Guest,Your insights help us to continually improve and provide the best experience for our guests. We hope to welcome you back soon for another memorable stay! Kindly regards, Wilson Tan, Director of Operations