D16-2, Flixses Suites at platinum klcc, Jln Sultan Ismail, Kuala Lumpur, Kuala Lumpur, 50250, MalaysiaView Hotel Details
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Flixses Suites at Platinum KLCC Guest Reviews
4.1/5
Very Good
41 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.0
Service4.1
Cleanliness4.0
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All reviews(41)
Positive reviews(24)
Reviews with photos/video(12)
Awesome stay(10)
Negative reviews(4)
Fidiatun Ismail
Superior One-Bedroom Apartment
Stayed in nov 2024
Family
26 review
5.0/5
Outstanding
Posted on 13 nov 2024
This is my 5th time here.
Definitely the good decision to stay here.
Close to KLCC.
Clean apartment,easy to check in.
Very nice environment.
Easy access to the hotplace in Kuala Lumpur city.
Will repeat again.
Cyrus20_23
Superior One-Bedroom Apartment
Stayed in ago 2024
Solo travelers
27 review
4.0/5
Very Good
Posted on 28 ago 2024
Nice location best sky infinity pool on top near by Klcc just 5 minutes walk only
Response from Property: we appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.
Aquixa Snow
Executive Two bedroom with bathtub
Stayed in jun 2024
Family
5 review
2.5/5
Posted on 4 jul 2024
**Pros:**
1. This place is highly rated in reviews.
2. The reception staff or agent is very responsive.
**Cons:**
1. On our first day, the pinned location was incorrect, but it was actually very close. I initially thought I had booked the correct location, but it turned out to be misleading.
2. In my opinion, it's expensive compared to other hotels closer to PT.
3. Their kitchen utensils are old and perform poorly. The spoons are so thin that they’re uncomfortable to use. Although the booking was for six people, there were only enough dishes and glasses/mug for two, there’s 4 “expresso” cups though very tiny unlike the apartment we first booked.
4. The swimming pool is always crowded.
5. Their washing machine has a dryer function that doesn't work. It just spins the clothes, so we had to find a laundry service outside.
Overall rating is acceptable if you’re here to sleep and go but for us is a no-no because we most likely staying indoors. Price isn’t reasonable.
6/18
Response from Property: Thank you for your review and for choosing our hotel, we are so sorry to hear that you were unhappy with your experience, We take cleanliness seriously and will instruct our housekeepers to be more attentive in the future. We hope you will give us another chance to serve you better.
Masr
Superior One-Bedroom Apartment
Stayed in dic 2023
Family
5 review
4.5/5
Great
Posted on 23 dic 2023
The house very spacious even i took one bedroom only. Suitable for families who had kids because they can leisure around in that house freely.
The concept was modern and new.
Reasonable prices. There’s so many people from other country staying there.
Cutlery, microwave, big refrigerator, wash and dry washing machine also being prepared.
The air conditioner provided was extremely cool. There were three in the house.
It’s one of our precious moment staying there. Hopefully we can repeat it again next time due to hotel’s price quit high.
Owh they will ask RM200 as a deposit. No need to worry its refundable. Just need to be prepare.
Sorry, i took videos. Not have much photos.
Response from Property: Dear guests
Thank you for taking the time to share your feedback with us. We sincerely appreciate your detailed comment as it helps us understand areas where we can improve our service.
We look forward to the opportunity to host you again.
warm regards,
Guest User
Two-Bedroom Family Room
Stayed in ago 2024
Business travelers
76 review
4.0/5
Very Good
Posted on 19 ago 2024
Good option for business travellers, good location and good room
Response from Property: we appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us
aleksandr
Superior One-Bedroom Apartment
Stayed in jun 2023
Family
18 review
4.7/5
Amazing
Posted on 26 jun 2023
Great stay, thanks!
The suit is very big, clean, well equipped. Everything workable.
Staff was welcomed. Check in and out were fast.
Great view from swimming pool on 51 floor.
Cons - supermarkets and public transport are far.
Response from Property: Thank you for your reply, we are very proud of your review and to know that you liked your stay with usregards
Anuar Wan
Deluxe 1-bedroom And 1-living Room Suite
Stayed in oct 2023
Family
21 review
4.0/5
Very Good
Posted on 28 nov 2023
Nice hotel & Good Location, nearby KLCC
Response from Property: Dear Anuar WanThank you for taking the time to share your feedback with us. We truly appreciate your detailed review, as it helps us understand areas where we can improve our services.We look forward to the possibility of hosting you again.Warm regards,
Guest User
Superior One-Bedroom Apartment
Stayed in oct 2023
Business travelers
11 review
4.7/5
Amazing
Posted on 28 nov 2023
OK everything good nice view I like that
Response from Property: Dear GuestThank you for taking the time to share your feedback with us. We truly appreciate your detailed review, as it helps us understand areas where we can improve our services.We look forward to the possibility of hosting you again.Warm regards,
Guest User
Superior One-Bedroom Apartment
Stayed in ago 2024
Family
3 review
2.3/5
Posted on 27 ago 2024
There was a smell of curry in the corridor, there were cockroaches in the room, the sheets were wrinkled and I didn't know if they were changed. I felt itchy all over after sleeping all night. I will never do it again. The swimming pool is nice, but I won't do it again.
Original TextTranslated by Google
Response from Property: Thank you for your review and choosing our hotel. We are sorry to hear that you were not satisfied with your stay. We take cleaning very seriously and will instruct our housekeepers to be more attentive in the future. Hope you give us another chance to provide you with better service
Guest User
Superior Three-Bedroom Suite
Stayed in feb 2024
Family
5 review
2.0/5
Posted on 3 abr 2024
When checking in, I had to ask the landlord to get the key, which was very inconvenient. The floor in the room was very oily and dirty. I was very disappointed! 
Original TextTranslated by Google
Response from Property: The theory of Gan Jun's accumulation. I sincerely apologize for this. I think you have good intentions and will work hard to correct it.
Guest User
Superior One-Bedroom Apartment
Stayed in ene 2024
Couples
12 review
4.7/5
Amazing
Posted on 13 ene 2024
The environmental sanitation is very good, but the inside of the washing machine is too dirty. It is probably because it is not cleaned properly or few people use it. It’s understandable that the housekeeper charges a service fee, but it’s too slow to reply to messages.
Original TextTranslated by Google
Response from Property: Thank you for your review and choosing our hotel, we are sorry to hear this news, we take housekeeping very seriously and will instruct our housekeepers to be more attentive in the future. Hope you will give us another chance to provide you with better service.
Lijuncai
Superior One-Bedroom Apartment
Stayed in dic 2023
Travel with friends
12 review
5.0/5
Outstanding
Posted on 18 dic 2023
Everything else is good, but I can't find slippers. When I get to the lobby, I call the landlord on Ctrip. After a while, a handsome guy comes down to check in. You must speak English. If your English is not good, just remember the two words "check in". , the swimming pool on the 51st floor is good
Original TextTranslated by Google
Response from Property: Dear LijuncaiThank you for taking the time to share your feedback with us. We truly appreciate your detailed review, as it helps us understand areas where we can improve our services.We look forward to the possibility of hosting you again.Warm regards,
Guest User
Superior One-Bedroom Apartment
Stayed in may 2024
Travel with friends
7 review
4.2/5
Very Good
Posted on 21 may 2024
The location is good, it takes about 15 minutes to walk to the Petronas Towers
It takes about 7 minutes to walk in the other direction to the mall. There is a supermarket in the mall.
There is a convenience store in the building next door in 2 minutes.
However, you must contact the landlord yourself after arriving and you will have to wait for about 10 minutes.
In addition, the waiting time for the lift is long
The room was basically clean, but for some reason there were a bunch of ants on the kitchen sink at night.
Only toothpaste, toothbrush, hand sanitizer, toilet paper, drinking water are provided, no slippers or other toiletries are provided.
Washing machine with drying function
The TV in the room can be connected to YouTube
High cost performance
Original TextTranslated by Google
Response from Property: Thank you for your positive review. We apologize for this bad experience, your review is well noted and we personally will do our best to improve any shortcomings and we will try to exceed expectations next time.
Guest User
Two-Bedroom Family Room
Stayed in mar 2024
Business travelers
53 review
4.0/5
Very Good
Posted on 31 mar 2024
I'm quite satisfied with everything... It's just that the customer service didn't seem to be online very well... the questions I asked were not solved...
But I will continue to stay in this hotel next time...
Original TextTranslated by Google
Response from Property: The theory of Gan Jun's accumulation. I'm glad to hear that you're happy at the same time! I'm willing to move in soon, just around the corner.
Guest User
Superior One-Bedroom Apartment
Stayed in ago 2023
Family
1 review
5.0/5
Outstanding
Posted on 8 ago 2023
The apartment is bigger than my house. It is clean and tidy. The boss is a handsome Muslim guy. He is handsome and enthusiastic. Recommended
Original TextTranslated by Google
Response from Property: Thank you for your review and choosing our hotel. We are happy to hear that you enjoyed your stay with us! We hope you will stay next time, and it's just around the corner.