Top rated hotels in Kuala Lumpur

Silka Cheras Kuala Lumpur
3.7/5267 Reviews
I recently stayed at Silka Cheras Kuala Lumpur and would like to share my experience, which had both positive and disappointing aspects. Firstly, I was disappointed with the check-in process. I arrived around 6:30 pm and had booked a triple single beds room. Unfortunately, upon arrival, the room wasn't ready. However, the staff quickly arranged an alternative room with a king-size bed and a single bed. While I appreciated their effort to find a solution, it was a bit inconvenient as it deviated from my initial reservation. Secondly, during the check-out process, I encountered another issue. I had to wait for around 10 minutes as there was no cash (RM50) at the counter to refund my deposit. This delay in returning the deposit, although minor, added a bit of inconvenience to the check-out experience. Lastly, even though the room was designed to accommodate three persons, the hotel only provided one room access card. This caused a significant inconvenience for us since we had to go out together, and the lifts required a card for floor access. It would be more convenient if the hotel provided multiple access cards for rooms designed for multiple occupants. Despite these issues, I must commend the staff for their efforts to address the challenges promptly. However, it would enhance the overall guest experience if the hotel could streamline these processes to ensure a smoother stay for guests in the future. Thank you.
Vivatel Kuala Lumpur
4/5298 Reviews
I booked it for business trip. Very near to my event location. But the service , amenities and cleanliness I would say just average. Perhaps hotel can consider change the fragrance in the lift. The smell really very strong.
Hotel Komune Living & Wellness Kuala Lumpur
4.5/5186 Reviews
Following on from my previous review of Komune Living & Wellness last July, my wife and I decided to sell-up and shift here long term. Its now been six months and we can honestly state that it was the best decision. The resort has improved a lot with more facilities and activities to keep us occupied. There are more rooms and apartments available to choose from now the renovations are mostly complete. All the staff are as friendly and helpful as ever and make time to ensure everyone here enjoys themselves. We are very happy here and many other long-term guests we have got to know here say the same.

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