Best Hotels near Wisana Village, Kuala Nerus

I wanna give some information about the garden villa and ocean villa, garden villa is way better than ocean villa , it has private yard, it’s a little far from the lobby for more privacy and peace, but ocean villa is near the restaurant and it’s not private, the residence of gardens villa should pass by ocean villas to get to their room and it’s not even beach front, it doesn’t have private yard so the guests couldn’t open the curtains and use the view 🫣it should be half price of garden villa but it’s more expensive 😑 the toilet and bathroom doesn’t have door but has view to garden. The stuff are great. 👍🏼 The food is the best in the island but totally is average. Snorkeling with firus was amazing.😝 Everything is perfect, I highly recommend this villa.🫶🏻

We stayed for a few nights in Aprill, Best hotel we stayed in ,it was so clean,and the staff were so friendly,i didnt want to leave !!! My 2 children age 5 and 7 said it was “The best holtel !!!” With your own swimming pool , Its right on the beach surround by lush jungle and wildlife ,we saw so many tropical fish too right infront of the hotel , Plus turtles !!! Ive already booked to go back in August for the price its worth it,and the restaurant on sight has a good menu highly reccomend “red beef”

Sari pacifica review Worst experience ever Price: too expensive for this kind of service. I’ve experience better service and facility with a cheaper price. You would think that with a pricey packaged, the service would be good right? NO Facility: no water for guest, but can switch on fountain and swimming pool. And got water for staff quarters. Food: some are tasteless and bland, some are too salty. No in between one. We rather go out to buy lunch dinner rather eat their food. Staff: Worst front desk staff that they can hire. Im surprised their management hire this kind of people. No hospitality, no manner, no common sense. You should do a re-organisation. No critical thinking, dont know how to handle crisis. Overal experience: Check in and room situation: We arrived at the resort at around 11am. And during the check in, the staff there mention that our room is yet to be ready (and informed that the check in time is actually 3pm) , and they said that they *will inform us by calling my number when the room is ready*. After that, we keep asking them the room status every hour. At our 2nd time asking, they mentioned that there is some maintenance issue that they need to attend to our room, and its not yet ready. So we waited. We waited until 2.30pm, and decided to ask them the room status. And when we asked them for an update at 2.30pm, only they informed us that our room is actually leaking and the maintenance not able to fix it. So they offer us a 2 separate double room (we booked a quad sharing instead of double sharing), they didnt really give us and option, we need to take it because we have been staying outside for almost 4 hours. But even though they offered 2 room, only 1 room is ready, and another room will only be ready at 4 (be mind that the check in time is at 3pm). They didnt even have the courtesy to do as what they say (which is to call me when there is a room or an update about our room), they didnt call me to say oh we have a room ready. So if i didnt go and ask, they will just let us sleep under the sun, in our travel clothing until the sun is set?? 2nd day lunch situation: They refused us our lunch on the second day because quote “oh we will not provide the lunch of the people that go for snorkelling because we have prepared it at Sari Pacifica Lang Tengah. We have prepared the lunch at Sari Pacifica Redang for the exact number of pax that didnt go for snorkelling trip”. Please note ah, the lunch was in a buffet (self service), so how can a 4 person eat until finished everything? At 9.20am the same morning, i already informed the snorkelling centre guy that our group will not join for lunch. And also at 12pm, just before lunch, we took our new room key Winnie, the front desk manager also aware that we didnt go for snorkelling trip. And when we make a complaint through our agent, they defended that we need to inform them (front desk) if we dont want to go for snorkelling. But their management also said that, the snorkellin

Hotel best gilaaa!!, service veryyy the tiptop. Service kena dengan hotel 5star veryy friendly ye staff dia. Setiap petang akan dapat free drink and sedap ye smoothie dia. Breakfast palinggg onzz yee mcm mcm pilihan. Bilik overall okayy cuma takde tv. Plus staff akan kemas bilik and topap balik air botol if dh habis. Then, Area hotel banyak kedai makan waktu malam juga so u guys takkan boring. Mknn sedap2 cuma aga priceyyy sikit la. Jadi kene standbyyy wangg yg byk coz of dlm tu tkde atm.

The place is clean and beautiful.. the room is spacious and the view is beautiful.. the price is worth it including brkfast.. brkfast sdp..

I stay here for one night only with my family 2 daughter age 10 and 13. we stay in pulau musang house. with so call grand deluxe i think is just the same size with other houses. just it has 1 king and 1 single bed. the theme of this place is nice. i like it they offer experience not like other places. nice place for picture. food is delicious. we eat dinner. rice and tenggiri sambal is so nice. rice with ayam goreng kunyit also very delicious. breakfast feel like home. bed is nice. water shower n sink maybe little bit slow compare to hotel. got some problem with the aircond. maybe each house need 2 set of aircond to cool it. its so hot inside the house. the wooden house attracts many small2 bugs. staff not so many. one staff do all the things. she cook, she drive us to jetty, she clean. but they are nice people. overall still the place is well maintain.

Room is bigger than i think. U cann add on matters or bedding. Very smooth to request. Even sutra beach is old hotel but i like it. The scenery is nice. Pool also i love it. Very big pool for customer. Baby, kids, teenagers & adult can choose which deep u comfort to swim.