Hotels in Kuala Nerus

"Park the car in his area. Self care but there is CCTV. His swimming pool is small so you have to find a suitable time to take a shower if you don't want to connect with other children/families. The room is big so comfortable for prayer. Iron is not okay because w/even install the most slow but can be burned. Towels smell a little bit, pillows are thin. Aircond is cold. Environmental is safe. Can walk across the road to go to the beach. W/even working day book but full room. Congratulations & thank you."

"Absolutely no regrets booking this place! It's so beautiful, a truly lovely spot! 😍 I took the Galaxy room, which was gorgeous, and my kids loved it, but unfortunately, themed rooms like this don't have a TV 🥲. There are many swimming pools, and the kids had a blast! You can also go down to the beach and play in the sand. There's even a mini zoo. I'm definitely going to repeat next time, but I want to try a different room, hehe. By the way, the parking is spacious, and you can park close to your room block, which makes carrying luggage easy. My room was on the second floor, and there's no elevator, so you have to take the stairs."

"The hotel is situated directly opposite Terengganu Airport, just separated by a wire fence. The reception staff were very polite; they even promptly reminded me about my forgotten passport. Breakfast starts at 7:30 AM, but for guests departing early, they kindly prepared breakfast packs and even walked them to the airport entrance, despite the drive only taking about three minutes. However, the hygiene conditions were quite concerning. The bathroom lacked proper wet/dry separation, the electric water heater provided very weak water pressure, and to top it off, I stepped on a huge cockroach while using the toilet at night. The mattress was generally acceptable, but anyone with high hygiene standards would likely find the pillows quite unappealing. Overall, this place might suit travelers catching a very early flight, especially those with lots of luggage who prioritize convenience over pristine hygiene."

"Interesting place, all facilities are easy to get, comfortable accommodation, cleanliness is still meticulously maintained and equipment is available"

"Best"

"## Amenities The hotel's basic amenities are largely complete and fully operational. The rooms have been renovated throughout, and the decor is better than what you'd find in other hotels. Wi-Fi is available in the rooms. There's some ongoing construction behind the hotel, but it generates almost no noise, so it doesn't impact your stay or rest at all. ## Cleanliness Overall, there's significant room for improvement in cleanliness. You can spot quite a few small flying insects in the lobby and hallways leading to the guest rooms. There were also small ants around the welcome drinks at the front desk. While these don't affect a normal stay, the public area cleaning and pest control aren't thorough enough, and more attention is needed for cleanliness details. ## Environment The hotel's surrounding environment is decent, and the location offers convenient access to transportation. The partial construction behind the hotel has minimal impact on the quietness of the stay, and the overall living atmosphere is average. ## Service Overall service needs improvement. Check-in is at 3 PM and check-out is strictly at 10 AM, which isn't very accommodating. There are too few staff members on duty, and housekeeping efficiency is low, with room cleaning being particularly slow. The overall service efficiency and attentiveness aren't on par with other hotels in the same category. ## Dining The dining experience is weak, and it clearly falls short compared to other hotels of a similar caliber in the area. Only breakfast is included, and the variety is very limited, with average taste. Lunch and dinner need to be ordered separately, and the overall dining selection, taste, and serving efficiency all need significant improvement. ## Activities The hotel's overall operational atmosphere is far inferior to competitors like Laguna or Rainbow Hotel. Other hotels arrange recreational activities and special programs in the evenings, offering guests plenty of nighttime entertainment. This hotel, however, has no activities or arrangements whatsoever in the evening, making the overall atmosphere dull and quiet. The operational fun and guest experience are significantly lacking."

"After a 45-minute boat ride, we got off at the first stop and contacted the hotel for a pick-up. It was less than a 10-minute drive to the hotel. Next to the hotel, there's a local restaurant; their tomato fried rice was good, but the green beans were a bit undercooked. The prices were reasonable. The hotel's internal restaurant also served good food, so you can eat there if you don't want to go out. The hotel's buffet breakfast was quite lavish, and the kids loved it! The hotel has a yoga studio and a gym (you need to take the hotel's sightseeing car up the mountain), a kids' club, a trampoline, billiards, table tennis, manual mahjong, and foosball. Right outside the pool is a beach. If you want to go snorkeling (our diving times were 9 AM and 2 PM, arrive at the dive center 10 minutes early), you need to book in advance with the hotel, then go to the dive center behind the restaurant to get your gear and wait to depart. The hotel beach has many small crabs, and lots of small fish in the water; in deeper areas, there are bigger fish too. The hotel was very comfortable, and the kids didn't want to leave after 3 nights. We'll definitely come back to this hotel next time. Sometimes, monkeys appear on the room balconies, so try not to hang clothes out there, as they might be taken by the monkeys. The rooms are wooden cabins, so the facilities are a bit old, and many things showed signs of dampness and mold. The basic amenities are just okay; germaphobes probably wouldn't be able to stay here."