17, 18, Jalan Seruling 2, Taman Sri Kulai Baru 2, Kulai, Johor, 81000, MalaysiaView Hotel Details
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City Star Hotel Kulai Guest Reviews
3.7/5
64 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.6
Service3.7
Cleanliness3.8
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All reviews(64)
Positive reviews(54)
Reviews with photos/video(24)
Negative reviews(10)
Anonymous User
Family Triple Room
Stayed in Sep 2024
Booked for others
115 review
5.0/5
Outstanding
Posted on Oct 9, 2024
City Star Hotel Kulai Review
I recently stayed at City Star Hotel Kulai, and I was pleasantly surprised by my experience. The hotel has a very demure and cozy atmosphere, making it a comfortable place to unwind.
One of the nice touches was the free drinks available in the fridge at the lobby, which is a thoughtful addition for guests. There’s also a minibar in the room, adding to the convenience. Speaking of the room, it was spotless—definitely one of the cleanest hotel rooms I’ve stayed in.
Overall, City Star Hotel offers great value with little extras that make a difference. If you’re in Kulai and looking for a comfortable, no-fuss stay, this hotel is definitely worth considering.
Khai Joo
Deluxe King Room
Stayed in Oct 2024
Couples
36 review
3.0/5
Posted on Nov 4, 2024
Hotel room is old, not recommend for couple & without plug near the bed that is difficult to charge phone.
Anonymous User
Deluxe King Room
Stayed in Aug 2023
Couples
5 review
5.0/5
Outstanding
Posted on Oct 13, 2023
Comfortable bathroom air conditioner and bed. But television channel sometime error and no channel
Yan Selamanya
Family Quadruple Room
Stayed in Jul 2023
Family
18 review
1.0/5
Posted on Aug 7, 2023
Very terrible. First and last. All the furniture is too old. Mattress so hard. Also with pillow.
Response from Property: thank you for your feedback ,our hotel will improve.
Evelyn
Deluxe Queen Room
Stayed in Dec 2023
Couples
3 review
4.0/5
Very Good
Posted on Jan 29, 2024
Room floor was oily. No customer service attitude. Counter took their time to attend to customers. No night life around the area. They provide water coolers. Old hotel but nice design. Not much plugs in each room.
Felix Tiong
Deluxe Queen Room
Stayed in Nov 2023
Other
2 review
3.0/5
Posted on Dec 30, 2023
I expected a better hotel as advertised at Trip.com. No services provided therefore I gave low ratings. Nonetheless, the floors and towels are clean compared to many hotels.
Huang
Deluxe Queen Room
Stayed in May 2023
Business travelers
10 review
3.5/5
Posted on Jun 11, 2023
Location is o.k but no supplied shampo and towel as indicated when i booking.That is o,k for a low price hotel and a place for sleep and rest for me.
Response from Property: thank you for your feedback ,our hotel will improve.
Guest User
Superior Single Room
Stayed in May 2023
Business travelers
5 review
4.7/5
Amazing
Posted on Aug 1, 2023
The price reasonable. Room cleanliness.
Response from Property: thank you for your feedback ,our hotel will improve.
Aqil
Deluxe Twin Room
Stayed in Mar 2024
Family
1 review
1.5/5
Posted on Apr 12, 2024
bad cleanliness, cockroach everywhere.
Irzan Jamingan
Deluxe Queen Room
Stayed in May 2023
Solo travelers
21 review
2.0/5
Posted on Sep 1, 2023
What can I stay. It's a cheap hotel with so so accommodation. Room looks too old. It's like your grandpa stay here during his younger age. Room is too small and smelly. Will never return again.
Response from Property: thank you for your feedback ,our hotel will improve.
Sam1973
Family Quadruple Room
Stayed in Nov 2022
Family
15 review
2.7/5
Posted on Dec 28, 2022
Satisfying with the room condition,only the wifi is not strong....also missed out of the fridge.
Pasu
Family Quadruple Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 24, 2024
Good service n clean room.
ismailfara
Deluxe Twin Room
Stayed in Oct 2023
Business travelers
7 review
4.0/5
Very Good
Posted on Dec 9, 2023
Good and cosy hotel for business travellers
Jiale Low
Superior Single Room
Stayed in Mar 2023
Travel with friends
5 review
4.0/5
Very Good
Posted on May 8, 2023
Overall is good, good stay with this hotel, will come back again
Response from Property: thank you for your feedback ,our hotel will improve.