Grand Hyatt Hotels in Kunming

I had the pleasure of staying at the hotel over the first week of September 2024 and I must say, it was an experience that exceeded my expectations. From the moment I stepped into the lobby, I was captivated by the hotel’s stunning aesthetic design. The blend of modern elegance with unique architecture created an atmosphere that felt both luxurious and welcoming. The hotel is conveniently located next to a luxury mall with a supermarket in the basement where you can buy international groceries, pastries and fruits. Guests may also venture to other malls around the area or a night flea market that opens late into the night. Buffet breakfast featured an extensive selection that included pastries, fresh fruits, pancakes, eggs cooked to order, and an array of dishes like congee with Yunnan spices. Food was good for a buffet spread, with staff ensuring that the buffet was well-replenished and clean. What truly sets the hotel apart is its service. From the moment I arrived, staff was warm and attentive, ensuring that my every need was met. The front desk team was knowledgeable and eager to help. It was evident that the staff genuinely cared about creating a memorable experience for their guests. Special mentions to Mila, who helped to facilitate the courier of my daughter's medicine, which I left behind at the hotel. Mila went out of the way to made sure that the medicine reached us on time. She kept us updated throughout the process. Communication was prompt and reassuring, which alleviated our worries. Overall, I want to thank the hotel staff for making my stay a memorable one and I look forward to my return in future.