Holiday Inn Express Kunming Xueli

Holiday Inn Express Kunming Xueli Reviews

Holiday Inn Express Kunming Xueli

No. 999 Jinwa Road, Panlong District, Panlong District, Kunming, Yunnan, 650051, ChinaView Hotel Details
Holiday Inn Express Kunming Xueli
Holiday Inn Express Kunming XueliHoliday Inn Express Kunming XueliHoliday Inn Express Kunming Xueli
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Holiday Inn Express Kunming Xueli Guest Reviews

4.7/5
Outstanding
493 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(493)
Positive reviews(485)
Reviews with photos/video(106)
Friendly front desk staff(83)
Delicious breakfast(66)
Easy to get around(59)
Close to airport(22)
Clean bathrooms(10)
Nice elevator(4)
Romantic sunset view(3)
Negative reviews(8)
Guest User
Cornucopia Corner Queen Room
Stayed in Aug 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Aug 24, 2024
Very clean and good☺️. Breakfast is also delicious. Shampoo and conditioner also I like 👍.
Response from Property: Dear guest, thank you so much for your kind review! We are delighted to hear that you found our hotel very clean and enjoyed our delicious breakfast. We are also glad that you liked our shampoo and conditioner. We strive to provide a comfortable and enjoyable experience for all our guests, and your feedback is greatly appreciated. We look forward to welcoming you back again soon. Wish you have a nice day! IHG Social Listening Team
Ng Gerard
1 King Standard
Stayed in Jan 2024
Couples
8 review
4.2/5
Very Good
Posted on Jan 8, 2024
Most things to our satisfaction. Staff service xcellent. Some gym eqpt not working. Bfast is good, but Western selection is very limited.
Response from Property: Dear guest, Thank you so much for your review of our hotel. All the staff of our hotel offer a warm welcome for your stay. We apologize for the inconvenience caused by the malfunctioning gym equipment. We will ensure that our maintenance team is alerted to promptly address the issue and have the equipment repaired or replaced as needed. Regarding the breakfast selection about the limited Western options. We will review our menu and consider expanding the variety to better cater to different tastes and preferences. Your input is valuable in helping us improve the quality and variety of our breakfast offerings. We look forward to see you again! Wish you have a nice day! IHG Social Listening Team
KJ-CHTWN
1 King Standard
Stayed in Apr 2024
Couples
7 review
3.2/5
Posted on Apr 20, 2024
Overall is fair.
Response from Property: Dear customer, thank you for your feedback. As a member of the Holiday Inn Express hotel brand, we advocates for a simple and wise travel experience. Simplicity is different from simplicity, with no luxurious decorations or expensive consumption. The supporting facilities are exquisite and complete without redundancy, meeting the simple, efficient, comfortable and worry free accommodation needs of time sensitive business travelers. During your stay, if you encounter any problems or have any needs, you can communicate with the staff in a timely manner, and we will be happy to serve you. We look forward to reuniting with you again, which will earn you full marks of recognition. Wish you have a nice day! IHG Social Listening Team
Anonymous User
Specialty Room
Stayed in Aug 2024
Family
4 review
4.0/5
Very Good
Posted on Aug 29, 2024
Good feel
Response from Property: Dear Guest, we are thrilled to hear that you enjoyed your stay with us a lot! It is our greatest pleasure to provide you with a memorable experience.We are constantly working to improve and enhance our services to make each visit even better. Your positive feedback motivates us to keep doing what we do.We sincerely hope to have the opportunity to welcome you back soon. IHG Social Listening Team
Guest User
Deluxe Queen Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 11, 2024
This hotel stay can be rated full marks. It really won my heart. I didn't plan to stay here at first, but I stumbled upon it by accident. I didn't expect it to be so good. The money spent is still very worthwhile☺️The beautiful lady at the front desk has a very good attitude and is very enthusiastic. We asked several questions and she answered us very patiently🥰The room is quite large, clean and tidy, with a good view. We were also given free fruit. The most important thing is that the bed is very soft and comfortable, and there is a free washing machine and dryer😘Secondly, the breakfast is also very good, with a lot of varieties. Not only does it look very appetizing, but it also tastes nice~🥰There is a subway nearby, which is very convenient for us to go out and play
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6/8
Response from Property: Dear guest, thank you for visiting Holiday Inn Express Kunming Xueli. We are honored that you had a pleasant stay at Xiaozhijia. In the design of the room, we pay attention to details and humanization, so that every guest can find a sense of home here. From the comfort of the bedding to the lighting and ventilation of the room, to the decorations and the creation of the overall atmosphere, we carefully match various facilities, high-quality bedding, humanized bathing space, wireless high-speed Internet access, charging sockets, ironing equipment, large workbench, etc. The delicate and thoughtful design will surely make you feel comfortable and warm. In the morning, there is also a freshly baked warm breakfast with rich and varied food, which starts a new day with full energy. We are also very happy that you are satisfied with the experience of the robot service. Guests can try to interact with the delivery robot by voice, which will get unexpected responses and enjoy the interesting technological moments. We look forward to your visit again at any time. I wish you good luck in your work! Holiday Inn Express Guest Care Team
Guest User
Deluxe Queen Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 10, 2024
The room is clean and hygienic, the front desk staff is warm and friendly, and very professional. The small gift bag given upon check-in is very thoughtful, and the overall experience is good. It is very close to the airport and subway station, and I will come again next time if I have the chance.
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Response from Property: Dear guests, thank you for staying at Holiday Inn Express Kunming Xueli. "Doing our best to meet guests' needs" is Xiaozhi's service feature. Our friends have always kept it in mind and put it into action, committed to making every guest feel the warmth of family care. Our hotel strictly implements the global standard of "Smart Travel Choice, Smart in Safety", pays attention to quality at all times, and every detail is committed to providing guests with a safe, reliable, clean and comfortable living environment. The hotel rooms are comfortable and tidy, equipped with comfortable beds, LCD TVs, and high-speed wireless network connections. You can enjoy a comfortable sleep while relaxing. We warmly look forward to your coming again, and wish you happiness every day and everything goes well! Holiday Inn Express Guest Care Team
wormzsb-1
1 King Standard
Stayed in Aug 2024
Solo travelers
5 review
4.3/5
Very Good
Posted on Sep 1, 2024
Upgrade your diamond card and check in early. Free double breakfast, free laundry service, commercial washing machine and dryer are very easy to use. The welcome package for members is also very rich.
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Response from Property: Hello dear guest, thank you for your valuable review. I am very happy to receive such kind words, which feels like a spring breeze in my heart. The imported mattresses, soft and hard double pillows, and high-quality and warm bedding in the room protect your comfortable sleep. Brand bathroom, constant temperature shower head quickly discharges water, and a hearty bath can wash away the fatigue during the journey. There are also ergonomic office desks, chairs and leisure sofas for you to relax, rest or work for a while. The electronic access control system and electronic safe ensure the privacy and security of your personal space. We are very honored to see that our service can bring you a wonderful experience, warm hospitality, cordial greetings and sincere care. We hope to bring you a wonderful feeling of being at home. We look forward to having the opportunity to continue serving you. I wish you peace and success. Holiday Inn Express Guest Care Team
Anonymous User
1 King Standard
Stayed in Aug 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 26, 2024
The room is very clean and the service is very thoughtful. I don't sleep very well and have high requirements for beds and rooms... But here I can sleep very well ~ The bed is very comfortable ~ Small drinks are also provided ~ I will go here again next time ~
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Response from Property: Hello, dear guest! Thank you for giving Xiaozhi a five-point review. The environment of Xiaozhijia is elegant, clean and bright, and is especially famous for comfortable pillow sleep: premium quality mattresses, providing firm and soft pillows, fluffy and skin-friendly duvets with just the right thickness, and clean sheets to help you have a good night's sleep sleep. We are committed to making every guest feel the warmth and care of home. Our staff will always pay attention to your needs and provide you with thoughtful and meticulous services to ensure that your stay experience is more perfect. Looking forward to seeing you again! Wish you a happy life! Holiday Inn Express Guest Care Team
Guest User
Superior 2-bed Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 10, 2024
The design of the hotel pays attention to details and always considers the needs of customers. The rooms are clean, tidy and comfortable, and the service attitude is very good. I will choose here again next time!
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Response from Property: Hello, dear guest, thank you for staying at Holiday Inn Express Kunming Xueli. "Doing our best to meet guest needs" is Xiaozhi's service feature. Our friends have always kept it in mind, put it into action, and are committed to making every guest our guest. Every guest can feel the warmth of family-like care. Our hotel strictly implements the global standard of "Smart Travel, Smart Safety", pays attention to quality at all times, and strives to provide guests with a safe, reliable, clean and comfortable living environment in every detail. The hotel rooms are comfortable and clean, equipped with comfortable beds, LCD TVs, and high-speed wireless Internet connections, allowing you to relax while enjoying a comfortable pillow. We warmly look forward to your coming again. I wish you happiness every day and everything goes well! Holiday Inn Express Guest Care Team
老人家愛旅行
2 Twin Standard
Stayed in Aug 2024
Couples
66 review
5.0/5
Outstanding
Posted on Aug 5, 2024
There are two subway stations near the hotel. The environment is very quiet, the equipment is very new, and eating is even more convenient. There is a small market next to it... You can buy fresh fruits and vegetables. It feels very suitable for retirement.
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Response from Property: Dear guests, thank you very much for your praise and love for Holiday Inn Express Kunming Xueli! Xiaozhi is very happy~ We are glad that you had a pleasant stay in the hotel. The hotel has a superior geographical location and convenient transportation. It is about 18.4 kilometers away from Kunming Changshui Airport, about 20 minutes by car, about 4.2 kilometers away from Kunming Station, and about 0.6 kilometers away from Jinma Temple Station and Taiping Village Station on Metro Line 3. The hotel rooms are warm and elegant, equipped with high-quality bedding, soft and hard double pillows, high-speed Internet access, walk-in showers and fully functional workspaces, allowing you to travel as you wish. Our breakfast is based on the nutritional combination of seasonal vegetables and vegetables, combining Chinese and Western food, giving each dining guest multiple choices. Zhisheng starts from "early" to help you start the sunshine every day! Because of your affirmation, Xiaozhi will continue to work hard to better serve every family who comes to Zhixuan. Xiaozhi looks forward to your next visit and wishes you a happy life and smooth work!
Anonymous User
1 King Standard
Stayed in May 2024
Couples
7 review
5.0/5
Outstanding
Posted on May 26, 2024
The location is excellent, travel is very convenient and fast, the rooms are warm and comfortable, the beds are soft and clean, the restaurant provides rich and varied food, the service staff Xiao Yu is kind and friendly, meticulous, it is worth choosing to stay
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Response from Property: Dear guest, thank you for staying at Holiday Inn Express Kunming Xueli. Thank you for your valuable comments that accompany Xiaozhi's growth. When you are away from home, the sanitation of the accommodation environment is particularly important. Xiaozhi takes every cleaning seriously, from the lobby to every linen in the guest room, and starts from the details to present a clean room and a reliable environment. The guest rooms are equipped with Slumberland brand mattresses with soft and hard double pillows, LCD TVs, dual-purpose sofa seats for work and rest, and a sufficient number of charging sockets. The bathrooms also have branded bathrooms, Xuanshi toiletries, and intelligently designed shower systems. I hope you will fall in love with our carefully decorated rooms and enjoy a warm and comfortable stay. With your support, Xiaozhi is confident that we will adhere to meticulous service and bring guests more warm and comfortable stays. I sincerely look forward to seeing you again. I wish you success. Holiday Inn Express Guest Care Team
Yupa
2 Twin Standard
Stayed in May 2024
Travel with friends
4 review
4.7/5
Amazing
Posted on Jun 30, 2024
The school is clean, breakfast has a lot to choose from. Good service manager Helps solve various problems well. The location may be close. The train station is a bit off. But the point of this hotel is to call a taxi. Go to various tourist attractions It will be around 24-25 yuan. It is considered convenient. The staff are helpful and help call a taxi every day.
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Response from Property: Distinguished guests, we appreciate your five-star comments~~Especially when you choose Holiday Inn among many hotels, we have been following up on guests' feelings for a while. that increases the level of expertise and service standards to provide a high quality accommodation experience and environment Comfortable for every family room that comes here for warmth. and convenience!welcome I hope to get to know you, Mr. Jiji. We'll see you again. Have a nice trip.
Guest User
1 King Standard
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 4, 2024
I was very satisfied with my first stay. Everything was very good. Xena at the front desk was also very polite and would greet me proactively. There is also a laundry room on the 5th floor, which is equipped with laundry detergent and powder. It is very convenient. I will choose this place next time I come to Kunming.
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Response from Property: Dear guest, thank you for staying at Holiday Inn Express Kunming Xueli and giving us a full-star rating. It is my great honor to bring you wonderful memories since our first meeting. It is my duty to greet you cordially, ask questions carefully, answer questions patiently, and serve you attentively. Seeing your praise, I feel very motivated and just want to provide better service. To facilitate your life, we also provide a self-service laundry cabinet, as well as laundry detergent and laundry powder. You can easily wash and dry your clothes here and enjoy convenient laundry services. The most beautiful thing is reunion. I am always looking forward to your stay again. I wish you all the best! Holiday Inn Express Guest Care Team
Anonymous User
1 King Standard
Stayed in Apr 2024
Other
1 review
5.0/5
Outstanding
Posted on May 1, 2024
As soon as I arrived at the hotel, I saw lemonade in the lobby. The lady at the front desk said that they made it themselves. I tasted it and it tasted good. The room was also nice with a great view.
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Response from Property: Dear guest, hello! Beauty is always unexpected. I am very happy to meet you at Holiday Inn Express Kunming Xueli. When you step into the hotel lobby, the brand-exclusive fragrance, the unique modern style, the heart-warming drinks, and the enthusiastic smiles... We strive to do every detail so that you can feel comfortable and beautiful as soon as you step into the hotel. The hotel has 169 fresh and stylish guest rooms. The room layout is staggered, the style is fashionable, the lighting is soft and bright, the sofa by the window is comfortable, and the bathroom is clean. Here you can enjoy a good sleep, a refreshing bath, a nutritious breakfast, high-speed Internet access and other pleasant experiences. It also has global standards, hundreds of tests, an international access control system, university sterilization, and 24-hour self-service laundry service. It is a wise choice for your business travel, travel and leisure. You are always welcome to patronize again! I wish you a happy smile! Holiday Inn Express Guest Care Team
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Business travelers
37 review
5.0/5
Outstanding
Posted on Apr 26, 2024
The room was arranged in X02, which was relatively quiet, with good soundproofing. I slept soundly until dawn. The hotel should have been newly opened not long ago. The breakfast was just so-so, at least there was rice noodles. The internet speed was OK. It was mainly clean and hygienic.
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Response from Property: Dear guest, thank you very much for your five-point praise. Your recognition is the greatest encouragement to us. It is the responsibility of every Holiday Inn Express employee to provide a comfortable environment and quality service for the guests staying here. As a global chain brand, Xiaozhi is committed to creating a fast and comfortable business travel experience for guests. We always keep providing you with unexpected surprises. When you enter the lobby, you will feel the warm service and simple decoration style. At the same time, we provide guests with a 24-hour self-service laundry cabinet, free high-speed wireless network, free Chinese and Western buffet breakfast, soft and hard double pillows, high-quality light luxury down bedding and comfortable bathing facilities. Here, both business and leisure travelers can relax and enjoy the safe, comfortable, warm and convenient accommodation experience provided by the hotel. I sincerely look forward to your visit again and wish you a happy life! Holiday Inn Express Guest Care Team