Building A, No 888 Shangyin Road, Huaqiao Town, Kunshan, Jiangsu, ChinaView Hotel Details
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HUALUXE Kunshan Huaqiao Guest Reviews
4.6/5
Very Good
885 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(885)
Positive reviews(867)
Reviews with photos/video(251)
Friendly front desk staff(53)
Delicious buffet(43)
Perfect for kids(32)
Great swimming pool(25)
Tasty dinner(20)
Family activities available(19)
Garden view(16)
Negative reviews(18)
Traveler1992
1 King Bed Standard
Stayed in Apr 2024
Couples
7 review
5.0/5
Outstanding
Posted on Apr 6, 2024
My husband and I had a nice weekend stay at Hualuxe. The hotel is very beautifully decorated, comfortable, and well-staffed. Check-in was easy and we could communicate with staff in English. The hotel was kind to upgrade our room and left a small cake and some decorations in our room to celebrate my husband’s birthday. Very easy to walk from the hotel to the nearest metro station as well as around the local area.
Response from Property: Dear Guest,Thank you for choosing HUALUXE Kunshan Huaqiao. It's a great honor to have your comment. Thank you for recognizing our service and we will share the joyful news with team! We sincerely appreciate your support and trust in HUALUXE Kunshan Huaqiao. It’s 15 km from HUALUXE Kunshan Huaqiao to Shanghai International Circuit (F1), which takes about 30 minutes by car or subway. The hotel is near Guang Ming Road Station on Shanghai Subway Line 11, and only 5 stops can take you to Shanghai International Circuit (F1) directly. We looking forward to your next stay and hope you have a perfect day.Hotel Management Team
Guest User
1 King Bed Standard
Stayed in May 2024
Business travelers
2 review
4.7/5
Amazing
Posted on May 26, 2024
Big room, luxurious and has lal that it's needed
Response from Property: Dear Guest,Thank you for choosing HUALUXE Kunshan Huaqiao. It's a great honor to have your comment. Thank you very much for your stay and high recognition, your satisfaction is our greatest encouragement. We sincerely appreciate your support and trust in HUALUXE Kunshan Huaqiao. We looking forward to your next stay and hope you have a perfect day.Hotel Management Team
Guest User
1 King Bed Standard
Stayed in Nov 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 21, 2023
Very clean and kind person, good meals
Response from Property: Dear Guest,Thank you for choosing HUALUXE Kunshan Huaqiao. It's a great honor to have your comment. Thank you for recognizing our service and R&B. We sincerely appreciate your support and trust in HUALUXE Kunshan Huaqiao. We looking forward to your next stay and hope you have a perfect day.HUALUXE Kunshan Huaqiao General Manager Kenny Xiong
Anonymous User
1 King Bed Standard
Stayed in Nov 2023
Business travelers
11 review
5.0/5
Outstanding
Posted on Nov 30, 2023
The hotel staying is so nice. 👍
Guest User
1 King Bed Standard
Stayed in Jun 2023
Business travelers
26 review
5.0/5
Outstanding
Posted on Aug 20, 2023
设施:10
卫生:10
环境:10
服务:10
Response from Property: Dear guest: Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life! Xiong Xin, General Manager of Hualuxe Hotel Kunshan Huaqiao
Ailvyoudeyunyunlaosi
1 King Bed Standard
Stayed in May 2024
Family
17 review
5.0/5
Outstanding
Posted on May 4, 2024
I was very surprised to find such a cost-effective hotel during the Labor Day holiday! It should be the closest hotel to Shanghai. The lobby is magnificent. After all, it is under InterContinental. We upgraded to a 56-square-meter garden view room, which was very comfortable for two people. Dinner was enjoyed at Su Noodle House. It was understandable that we had to wait for a while during the holiday. The breakfast the next day was also very rich. The hotel is a five-minute walk from Central Park. It's nothing special but not crowded. It's nice to experience a slow life. It's about a 20-minute drive to Xiemaqiao Ancient Town and Baodao Youyi Village. Overall, I am very satisfied and give it a good review!
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6/12
Response from Property: Dear guest:
Thank you for choosing to stay at HUALUXE Kunshan Huaqiao. We are very honored to receive your valuable evaluation and we are glad to know that you had a comfortable and pleasant journey at HUALUXE Kunshan Huaqiao. HUALUXE guest rooms are inspired by contemporary Chinese style, full of oriental charm and fresh breath. The hotel is willing to create a comfortable and unforgettable stay experience for every guest with the art of Chinese hospitality. We look forward to your visit again and wish you a happy life.
Hotel management team
Shengaohaocheng180
2 Twin Beds Standard
Stayed in May 2024
Family
33 review
5.0/5
Outstanding
Posted on May 12, 2024
The hotel environment is very comfortable and quiet, and the bed and pillow are a perfect match for a good night's sleep.
Friends who like swimming recommend going to the swimming pool on the third floor.
There are also many gym equipment, including aerobic and weight training.
Breakfast has homemade tofu pudding, which is delicious. The baked almond croissants are my favorite. I will come again next time if I have the chance!
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6/7
Response from Property: Dear guest:
Thank you for choosing to stay at HUALUXE Kunshan Huaqiao. We are very honored to receive your valuable evaluation. We are very happy to know that you have had a comfortable and pleasant journey at HUALUXE Kunshan Huaqiao and have recognized and praised all aspects of your stay. HUALUXE guest rooms are inspired by contemporary Chinese style, full of oriental charm and fresh breath. HUALUXE Kunshan Huaqiao will continue to work hard to create a warm and comfortable living environment for guests, meet the requirements of different guests with the highest cost-effectiveness, and create an ideal journey for guests. Looking forward to your next visit and wish you a happy life.
Hotel Management Team
Guest User
1 King Bed Standard
Stayed in May 2024
Travel with friends
24 review
3.7/5
Posted on May 11, 2024
The garden view room is big and spacious, but the hygiene needs to be improved. There are hairs on the towels. The swimming pool was not open to the public when I came last year. This year it is managed by a third-party company and there are more people. The breakfast is a bit disappointing. It is much sloppier than last year and there are fewer varieties. Is it because it is the weekend? Can we be sloppy with breakfast on weekdays?
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Response from Property: Dear guest:
Thank you for choosing to stay at HUALUXE Kunshan Huaqiao and taking the time to share your experience with us. Unfortunately, your stay did not meet your expectations, and we apologize for this. We are very happy to receive your pertinent feedback and valuable suggestions for this stay. We attach great importance to the hygiene and breakfast experience issues you mentioned, and have fed back to the relevant operation department for improvement. We hope that we can create a more unforgettable travel memory for you next time. The hotel is willing to use the art of Chinese hospitality to create a comfortable and unforgettable stay experience for every guest. Looking forward to your visit again and wish you a happy life.
Hotel Management Team
MrHuo
1 King Bed Standard
Stayed in May 2024
Family
21 review
3.0/5
Posted on May 7, 2024
The breakfast is not rich enough! The small table in the room is tied to the sofa and will bump into the child. It is not safe enough! The sales manager's service is very good and helped to reserve the room in advance.
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Response from Property: Dear guest: Thank you for choosing to stay at HUALUXE Hotel Kunshan Huaqiao and taking your precious time to share your stay experience with us. We are very happy to get your feedback on this stay. We will check the furniture safety issues you mentioned in your comments immediately after you raised them. Ensuring that every guest has a safe and comfortable stay is our top priority. Thank you very much for your review. Despite his busy schedule, he provided valuable suggestions for our services and work. The design of HUALUXE guest rooms is inspired by contemporary Chinese style, full of oriental charm and fresh atmosphere. The hotel is willing to use the art of Chinese hospitality to create a comfortable and unforgettable stay experience for every guest. We look forward to your visit again and wish you a happy life. Hotel management team
Zhizuchangle
2 Twin Beds Standard
Stayed in May 2024
Family
17 review
4.0/5
Very Good
Posted on May 8, 2024
We bought the hotel package this time for the May Day trip. The room layout and service staff of this hotel are very good, but the breakfast is really incomprehensible. Huayu Hotel and the Holiday Inn next door share a breakfast restaurant. You need to queue up to eat the hotel buffet in the morning. You can imagine that you have to queue up for the buffet outside. The queue for the noodles is very long. The noodles are half-cooked in the end. The bread is gone when it is taken out. We didn't eat full. Of course, these are not the fault of the service staff. Since there are many people during the holidays, you have to think about the plan. Your meal subsidy is also 161 yuan (slightly cheaper at the front desk), which should be worthy of this price. Don't use the InterContinental as an excuse to not make a good breakfast. Maybe it's not good to go during the holidays, but you must not go during the holidays. There are still many good places to eat around the hotel and it is also close to the subway.
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Response from Property: Dear guest:
Thank you for choosing to stay at Hualuxe Kunshan Huaqiao. We are honored to receive your valuable evaluation. We are very happy to know your feedback on this stay and recognize the hotel's location and overall guest rooms. We attach great importance to the breakfast issue you mentioned and have fed back to the relevant operation department for improvement. We hope that we can create a more unforgettable travel memory for your next stay. Hualuxe guest rooms are inspired by contemporary Chinese style and are full of oriental charm and fresh breath. The hotel is willing to use the art of Chinese hospitality to create a comfortable and unforgettable stay experience for every guest. Looking forward to your visit again and wish you a happy life.
Hotel Management Team
Chouchou12
2 Twin Beds Standard
Stayed in May 2024
Family
44 review
5.0/5
Outstanding
Posted on May 4, 2024
The room was upgraded for free. The room was very clean, comfortable and large. I was very satisfied. The location is also close to Guangming Station subway station, about 10 minutes walk. There are no good restaurants near the hotel, but there is a large restaurant gathering area 1 km away. Overall, the cost performance of this hotel is good👌
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6/9
Response from Property: Dear guest:
Thank you for choosing to stay at HUALUXE Kunshan Huaqiao. We are very honored to receive your valuable evaluation and we are glad to know that you had a comfortable and pleasant journey at HUALUXE Kunshan Huaqiao. HUALUXE guest rooms are inspired by contemporary Chinese style, full of oriental charm and fresh breath. The hotel is willing to create a comfortable and unforgettable stay experience for every guest with the art of Chinese hospitality. We look forward to your visit again and wish you a happy life.
Hotel management team
shenting1212
1 King Bed Standard
Stayed in May 2024
Family
5 review
5.0/5
Outstanding
Posted on May 4, 2024
The room was upgraded to a 56-square-meter garden room for free. I stayed for two nights. The breakfast was rich, the service was good, the swimming pool was large, there were many people during the May Day holiday, but it was still very orderly. I will come again next time
Original TextTranslated by Google
Response from Property: Dear guest:
Thank you for choosing to stay at HUALUXE Kunshan Huaqiao. We are very honored to receive your valuable evaluation and we are glad to know that you had a comfortable and pleasant journey at HUALUXE Kunshan Huaqiao. HUALUXE guest rooms are inspired by contemporary Chinese style, full of oriental charm and fresh breath. The hotel is willing to create a comfortable and unforgettable stay experience for every guest with the art of Chinese hospitality. We look forward to your visit again and wish you a happy life.
Hotel management team
Anonymous User
1 King Bed Standard
Stayed in Apr 2024
Family
23 review
5.0/5
Outstanding
Posted on May 1, 2024
This time I came to Hualuxe for vacation. The hotel contacted me one day in advance to confirm the check-in time and helped me upgrade the room. They also arranged the room layout when they learned that it was my husband's birthday... We were very surprised after checking in! Thank you Hualuxe for your careful care!
The room design is unique and the facilities are good! Whether it is the front desk, restaurant or room service, they are very considerate. Next time I come to Kunshan, I will stay at Hualuxe!
Original TextTranslated by Google
Response from Property: Dear guest:
Thank you for choosing to stay at HUALUXE Kunshan Huaqiao. We are very honored to receive your valuable evaluation. We are very happy to know that you have had a comfortable and pleasant journey at HUALUXE Kunshan Huaqiao and recognized the overall experience of this stay. HUALUXE guest rooms are inspired by contemporary Chinese style, full of oriental charm and fresh breath. HUALUXE Kunshan Huaqiao is 15 kilometers away from Shanghai International Circuit (FE), and it is estimated to be about 30 minutes by car or subway. The hotel can walk to Guangming Road Station of Shanghai Metro Line 11, and go directly to Shanghai International Circuit through 5 stations. HUALUXE Kunshan Huaqiao will continue to work hard to create a warm and comfortable living environment for guests, meet the requirements of different guests with the highest cost-effectiveness, and create an ideal journey for guests. Looking forward to your next visit and wish you a happy life.
Hotel Management Team
Guest User
1 King Bed Standard
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 30, 2024
Check-in was quick, and the room was upgraded. The room was large, and there were welcome fruits, but you need to get the fruits yourself. I hope they can be delivered directly to the room. The breakfast was okay, not many varieties. The next day, they asked what kind of coffee you want, but unfortunately there was no iced Americano. In addition, as the best hotel in Huaqiao now, it is a bit strange that the mini bar is completely empty.
Original TextTranslated by Google
Response from Property: Dear guest:
Thank you for choosing to stay at HUALUXE Kunshan Huaqiao. We are very honored to receive your valuable evaluation. We are very happy to know that you have had a comfortable and pleasant journey at HUALUXE Kunshan Huaqiao and recognized the overall experience of this stay. HUALUXE guest rooms are inspired by contemporary Chinese style, full of oriental charm and fresh breath. HUALUXE Kunshan Huaqiao is 15 kilometers away from Shanghai International Circuit (FE), and it is estimated to be about 30 minutes by car or subway. The hotel can walk to Guangming Road Station of Shanghai Metro Line 11, and go directly to Shanghai International Circuit through 5 stations. HUALUXE Kunshan Huaqiao will continue to work hard to create a warm and comfortable living environment for guests, meet the requirements of different guests with the highest cost-effectiveness, and create an ideal journey for guests. Looking forward to your next visit and wish you a happy life.
Hotel Management Team
🛴caipeining🎏
1 King Bed Standard
Stayed in Apr 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on May 4, 2024
The hotel is nice, the room is big and the bedding is comfortable, there are many things provided, such as welcome fruit, which is very fresh, and a Su noodle set meal, rich breakfast, upgraded garden view room, the view is also good, but the glass window is a bit dirty, I will stay here again next time I have the chance, the price-performance ratio is relatively high, it is more affordable among star-rated hotels, but it seems that there is no entertainment around, but the hotel is still good for vacation.
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6/11
Response from Property: Dear guest:
Thank you for choosing to stay at HUALUXE Kunshan Huaqiao. We are very honored to receive your valuable evaluation and we are glad to know that you had a comfortable and pleasant journey at HUALUXE Kunshan Huaqiao. HUALUXE guest rooms are inspired by contemporary Chinese style, full of oriental charm and fresh breath. The hotel is willing to create a comfortable and unforgettable stay experience for every guest with the art of Chinese hospitality. We look forward to your visit again and wish you a happy life.
Hotel management team