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Verified reviews
Location3.6
Amenities3.3
Service3.6
Cleanliness3.3
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All reviews(55)
Positive reviews(13)
Reviews with photos/video(9)
Friendly owner(4)
Negative reviews(3)
Teekhoo
Western Style Twin Room
Stayed in Mar 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Mar 20, 2023
Took JR express to Kusatsu. From train terminal take a 25 mins bus to Kusatsu bus terminal. There is a shuttle to bus terminal upon request. Take less than 3 mins to reach bus terminal. If walk, then you may take longer times.
I booked half boards. Dinner included. The dinner is super good. Free flow of rice, soup n side condiment. Breakfast was Okies. Takeaway coffee cups prepare for you.
I specially love the onsen. Robe n slippers had prepared in room for your usage.
Kusatsu is a place to have a short getaway from Tokyo.
TommyPo
Japanese-Style Standard Room with Mountain View
Stayed in Mar 2024
Travel with friends
25 review
4.5/5
Great
Posted on Mar 8, 2024
The hotel is very close to attractions, the hot springs are great, and there is free parking.
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Lomasi
Japanese Style Room - Half Board (Kaiseki Style Dinner)
Stayed in Jan 2024
Family
2 review
4.5/5
Great
Posted on Jan 28, 2024
This was our first time staying at a hot spring hotel in Kusatsu. We were traveling by car, so it was very convenient to check in. We booked the hotel’s kaiseki meal for dinner. The service, food quality, and environment are all worth recommending. In addition, it only takes 5 minutes to walk from the hotel to Kusatsu Yubatake. You can also try the open-air footbath, and shop at the nearby shops and convenience stores. Our family is very satisfied this time, like it 👍🏼!
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Guest User
Economy Twin Room with Bath
Stayed in May 2024
Travel with friends
6 review
1.0/5
Posted on Jun 4, 2024
The hotel rooms and facilities are dilapidated, the hot springs, especially the men's baths, are thin, and other facilities are not adequate. If you have a choice, you can choose other hot spring hotels in Kusatsu.
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Anonymous User
Run of House Non smoking With window
Stayed in Nov 2023
Couples
1 review
4.2/5
Very Good
Posted on Nov 2, 2023
The hotel is about a 10-minute walk from the bus station
The hotel facade feels like it has been tidied up
You can feel it from the elevator in the lobby room
It has a bit of a historical feel but is basically okay
The sanitary environment is acceptable
The waiters are very kind and friendly
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香港旅客44
Japanese Style Room 10 Tatami Non smoking
Stayed in Jul 2023
Family
12 review
4.5/5
Great
Posted on Jul 31, 2023
Very close to Kusatsu center, about 2-3 minutes walk, convenient location. There is a family bath, which costs 2,200 yen and can be soaked for 50 minutes. Dinner is a set per person, a lot of small dishes, the taste is ok, but there is Shangzhou beef hot pot, which is delicious. Breakfast is a Japanese buffet, but there are not many choices.
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Anonymous User
Western Twin Room
Stayed in Jan 2024
Couples
5 review
3.5/5
Posted on Feb 6, 2024
The hotel is located near Yutenda, but most of the receptionists were local Japanese groups. The reception staff were very enthusiastic. The rooms were acceptable because of the price. Most of the breakfasts were Japanese style. There was a shuttle bus, which was very convenient!
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Wei
Japanese-Style Standard Room with Mountain View
Stayed in Nov 2023
Family
12 review
4.5/5
Great
Posted on Nov 18, 2023
The food was very good, the stay was comfortable, and the service was very good. I took a dip in the Daikiri Hot Spring House. The temperature was extremely high, which is not recommended. I took a dip in the Dazhong Hot Spring in the morning. There were several pools, but the cleanliness was not good, and there were a lot of hairs on the water. with soap scum.
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Mak Mac
Western Style Twin Room
Stayed in Mar 2023
Couples
7 review
4.0/5
Very Good
Posted on Mar 28, 2023
It is very convenient to arrive at the hotel in 5 minutes from Yubatake line. Dalong Naiyu is near the hotel. You can get 10% off if you wear a hotel yukata to Dalong Nai On. The breakfast is normal and has many choices. The hotel is old but the location is better. The waiters are polite and the hotel itself The hot springs are also good, and many locals stay here, and the price for one night is economical. The facilities in the room are still in use from the 1970s to the 1980s, which is interesting.
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Guest User
Western Style Twin Room
Stayed in Apr 2023
Couples
4 review
4.0/5
Very Good
Posted on Apr 19, 2023
The location is close to the center of Kusatsu Onsen, and it takes five to eight minutes to get there.
The location is very convenient, there are convenience stores nearby
There are old-fashioned hot springs where you can soak comfortably,
reasonable price
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Chun Hin
Japanese Style Room 10 Tatami Non smoking
Stayed in Jan 2023
Couples
1 review
4.5/5
Great
Posted on Jan 21, 2023
Very good experience 👍
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M Jan
Western Style Twin Room
Stayed in Mar 2023
Couples
1 review
2.7/5
Posted on Mar 4, 2023
I don't want to stay there again.
The cost of staying has doubled.
I made a reservation for 2 people, but at the time of check-in at the reception, it was reserved for 1 person.
When I checked in, I was told that I made a mistake.
I was told to tell the charge fee at the time of checkout, and the staff did not explain the price or anything. The price told to check out was 8000 yen charge per person. When my husband asked the receptionist again, the hotel receptionist also said that if he made a reservation for 2 people on the reservation site, it would be 1 person. Honestly, if you know, I wonder why you don't improve or take measures.
The hot springs at the hotel (female) were very dirty, there was a lot of dust, and the floor slipped.
Never stay twice😡😡😡😡
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Natalia
Western Style Twin Room
Stayed in May 2023
Family
17 review
3.7/5
Posted on May 13, 2023
Good location, cleanliness and service was satisfactory ,
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ryona
Japanese Style Room 10 Tatami
Stayed in Oct 2021
Couples
36 review
5.0/5
Outstanding
Posted on Oct 31, 2021
The quality of the private hot spring was good and I was able to relax.