Carta Hotel Kyoto Bettei

Carta Hotel Kyoto Bettei Reviews

Carta Hotel Kyoto Bettei

Nakagyo-ku Ougiyacho 646, Nakagyo Ward, Kyoto City, Kyoto Prefecture, 604-0824, JapanView Hotel Details
Carta Hotel Kyoto Bettei
Carta Hotel Kyoto BetteiCarta Hotel Kyoto BetteiCarta Hotel Kyoto Bettei
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Carta Hotel Kyoto Bettei Guest Reviews

4.4/5
Very Good
48 review
Verified reviews
Location4.3
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(48)
Positive reviews(44)
Reviews with photos/video(9)
Negative reviews(3)
Guest User
Japanese Style Room
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Aug 28, 2024
I booked the largest room, which seemed to be 28 square meters. After booking through Ctrip, I paid at the hotel. The room fee plus tax was less than 480 (the exchange rate was around 4.93). Two large beds and two tatami mats, which can accommodate 4 people. It was about 4 blocks away from the subway, and it was within a 10-minute walk. The air conditioning was very good. Good review
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해쨩
Japanese Style Room
Stayed in Aug 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Aug 24, 2024
It was so nice to stay at such a spacious hotel at this price in Japan. The front desk staff was also very friendly, and although there was no ice, there was a water purifier and microwave on the first floor, which was convenient~! I intend to go again next time.
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Akupanda
Japanese Style Room
Stayed in Dec 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Jan 1, 2024
This hotel basically meets the standard. The room is small but clean and tidy. The front desk staff can communicate in English easily and has a very good attitude. The twin room is a bit crowded but the price is cheap after all.
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Guest User
Japanese Style Room
Stayed in Aug 2023
Family
4 review
5.0/5
Outstanding
Posted on Aug 17, 2023
The Japanese-style family room is more spacious than expected, and the facilities are complete. The location of Karasuma Oike is also relatively convenient to go anywhere. The hotel will not take the initiative to clean the house and replace the supplies, you need to ask for it yourself.
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Response from Property: We very much appreciate your comments regarding your stay at Carta Hotel Kyoto Bettei. We're delighted to hear that you enjoyed the location and facilities. We look forward to your next return and hope it's soon.
Anonymous User
Japanese Style Room
Stayed in Sep 2023
Family
41 review
5.0/5
Outstanding
Posted on Nov 16, 2023
The room is large and suitable for parents and children. High cost performance
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Superior Twin Room
Stayed in Mar 2023
Travel with friends
6 review
4.7/5
Amazing
Posted on Mar 14, 2023
It was very convenient to have a separate bathroom and toilet! The room was bigger than I had imagined, and it was sunny and comfortable! ! It was very good because I was able to use it when it was cheaper.
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Guest User
Large Twin Room
Stayed in Jan 2023
Family
1 review
1.0/5
Posted on Jan 11, 2023
The toilets are always smelly. The so-called facilities are that there are no facilities, the place is small, bottled water is not provided, the carpet is smelly, the wardrobe is also smelly, the trash can is smelly, in short, durable goods are all smelly, and the outdoor temperature is only low Three to five degrees are also disgusting. I will never go there again, and I will never recommend it to anyone. People who have lost their sense of smell can try it
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Dmitriy F
Stayed in Sep 2024
Family
5.0/5
Outstanding
Posted on Sep 7, 2024
Great place. Spacious and beautiful room, good location relative to the center, all the cafes and shops nearby. The hotel has washing machines in case you urgently need to clean your things. Special thanks to the staff at the reception, very nice people!
Response from Property: Thank you very much for choosing our hotel out of many hotels, writing a review, and thank you for your kind words.    We hope you like it.   Did you enjoy your time in Kyoto? We will continue to take sufficient measures to prevent infection so that you can stay with us with peace of mind. Our entire staff will work together to provide you with even more satisfaction, so we look forward to seeing you again. Please take care of yourself during these seasonal times.    September 2024 Carta Hotel Kyoto Bettei
Elaine H
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 6, 2024
The room is nice and neat, and the staff is super friendly and helpful. Tye location is convenient and very close to subway and the tourist market. Many restaurants are just a couple minutes away. 7-Eleven and family mart are closed by. It's a hotel far exceed our expectations.
Response from Property: Thank you for choosing our hotel from among the many hotels available, and for writing a review and leaving us with so many kind words.   Did you enjoy your time in Kyoto?   We hope that many people will find this comment helpful. We will continue to make every effort to ensure that you can stay with us with peace of mind. Our staff will work together to provide you with even greater hospitality so that you will be even more satisfied, and we look forward to seeing you again. Given the current situation, please take care of yourself. August 2024 Carta Hotel Kyoto Bettei
kelli k
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 22, 2024
Husband and I have been here for six days. The staff have been courteous and helpful. We stayed in the twin room with bath. We expected the room to be small, since we were in Japan, but the layout is well designed; making the small room as spacious as possible. There is tea and kettle provided in the room, as well as some toiletries and yukata. There is an ac which helped us on the swelteringly hot summer days. The bathroom is designed so as the entire room is a shower, so you can shower seperate from the bath. The toilet, as expected in Japan, is seperate from the bathroom. This is handy so if someone is having a shower or bath, another can use the toilet without disturbing. There are two sets of curtains on the window one sheer to let light in and allowing privacy, the other to darken the room, perfect for at night. There is coin laundry on the premises, however, the dryer is weak and doesn't dry well. My husband and I just air dried our clothes, appreciating the fact that we could wash clothes at all. On the main floor, there is a microwave/toaster oven and an espresso machine for coffee *******. It was lovely to be able to soak my aching body in the bath after an eventful day. We were able to completely relax in the room, and the soundproofing was decent. There is a convenience store around the corner, for travellers needing anything from food, drinks, snacks and booze. A short walk away, is a metro station as well as a bus stop. Overall, we would come back here again.
6/10
Response from Property: Thank you for choosing our hotel from among the many hotels available, and for writing a review and leaving us with so many kind words.   Did you enjoy your time in Kyoto?   We hope that many people will find this comment helpful. We will continue to make every effort to ensure that you can stay with us with peace of mind. Our staff will work together to provide you with even greater hospitality so that you will be even more satisfied, and we look forward to seeing you again. Given the current situation, please take care of yourself. August 2024 Carta Hotel Kyoto Bettei
lucy l
Stayed in Jul 2024
Family
1.0/5
Posted on Jul 13, 2024
Avoid ground floor rooms!!! Stayed for 2 nights in June on the ground floor. The room was very musty and smelled of pet urine. They provided a dehumidifier in the room, but it didn't help. The floor looked like hardwood, but was made of foam pad with wood patterns, which likely contributed to the smell. The only window in the room opened to a wall. The room is small and both sides of the bed are next to the wall. I have to climb out of the foot of the bed to get out. The reception is not 24 hours. Nobody was there when I checked out at 10AM on a Saturday. I just dropped the key cards in an unlocked box on the counter requested by them. There're stickers and signs on the wall in the bathroom and at the reception desk indicate they will give your gift cards if you write good review on TripAdvisor and show it to them.
Response from Property: Thank you for the review. This is the manager Kim. I am deeply sorry for letting you have a poor experience in Kyoto. We already checked the smell on the 1st floor immediately. About the review, we give the gift card even though the guest gives us a low review. And there are always the staff in the front space such as 10 am on Saturday. We have CCTV so that I can check whether there is a staff in the hotel. The front staff might be at the toilet. Best regards,
Michael K
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 6, 2024
Very clean and spacious rooms with everything we need. The location is very convenient for transport - both the buses and subway, which connects to Kyoto central station. We booked the room with the garden view which has a really nice outlook so is recommended. We’d definitely stay here again as its fantastic value and quiet, yet central.
Response from Property: Thank you very much for choosing our hotel out of many hotels, writing a review, and thank you for your kind words.    We hope you like it.   Did you enjoy your time in Kyoto? We will continue to take sufficient measures to prevent infection so that you can stay with us with peace of mind. Our entire staff will work together to provide you with even more satisfaction, so we look forward to seeing you again. Please take care of yourself during these seasonal times.    July 2024 Carta Hotel Kyoto Bettei
Pattarawan R
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Jul 3, 2024
The hotel lobby is very zen peaceful and welcoming! The room is also nice and clean. Don’t be hesitate to make a reservation for this hotel. I recommend to stay here whenever you come to Kyoto. It is also close to the huge market you shall enjoy!
Response from Property: Thank you very much for choosing our hotel out of many hotels, writing a review, and thank you for your kind words.    We hope you like it.   Did you enjoy your time in Kyoto? We will continue to take sufficient measures to prevent infection so that you can stay with us with peace of mind. Our entire staff will work together to provide you with even more satisfaction, so we look forward to seeing you again. Please take care of yourself during these seasonal times.    July 2024 Carta Hotel Kyoto Bettei
Culture56936498075
Stayed in May 2024
Travel with friends
5.0/5
Outstanding
Posted on May 20, 2024
Amazing hotel with beautiful interior, place felt really luxurious. Duvets were fluffy and soft and I had constant great sleeps here. If you are looking for a hotel that is affordable, comfortable and located in a convenient location, this hotel is easily the best in the area.
Response from Property: Thank you very much for choosing our hotel out of many hotels, writing a review, and thank you for your kind words.    We hope you like it.    Did you enjoy your time in Kyoto? We will continue to take sufficient measures to prevent infection so that you can stay with us with peace of mind. Our entire staff will work together to provide you with even more satisfaction, so we look forward to seeing you again. Please take care of yourself during these seasonal times.    May 2024 Carta Hotel Kyoto Bettei
Stayed in Sep 2024
Travel with friends
5.0/5
Outstanding
Posted on Sep 13, 2024
It was a comfortable stay, close to the station and decorated in a Japanese theme.The front desk staff was friendly and although it was a short stay, we were well rested. I was a little concerned about the small space and stains on the walls, but I guessed that this was unavoidable given the location and the fact that the rooms were designed for inbound travelers.
Response from Property: Thank you very much for choosing our hotel out of many hotels, writing a review, and thank you for your kind words.    We hope you like it.   Did you enjoy your time in Kyoto?  We hope you enjoyed your stay. It seems that you were bothered by the dirt on the wall, but it may have been something that could not be removed by cleaning. We sincerely apologize for the inconvenience. We will take this as an issue for the future and work towards improving it so that our guests can have a comfortable stay. We will continue to take sufficient measures to prevent infection so that you can stay with us with peace of mind. Our entire staff will work together to provide you with even more satisfaction, so we look forward to seeing you again. Please take care of yourself during these seasonal times.    SeptemberSeptember 2024 Carta Hotel Kyoto Bettei