Guangzhou Baiyun Hotel

Guangzhou Baiyun Hotel Reviews

Guangzhou Baiyun Hotel

No. 367 East Huanshi Road, Yuexiu District, Guangzhou, Guangdong, 510065, ChinaView Hotel Details
Guangzhou Baiyun Hotel
Guangzhou Baiyun HotelGuangzhou Baiyun HotelGuangzhou Baiyun Hotel
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Guangzhou Baiyun Hotel Guest Reviews

4.6/5
Very Good
5440 review
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.7
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All reviews(5440)
Positive reviews(5290)
Reviews with photos/video(796)
Easy to get around(528)
Friendly front desk staff(459)
Close to metro(213)
Delicious breakfast(165)
Perfect for business trips(135)
Tasty restaurant(59)
Delicious buffet(23)
Negative reviews(150)
Hari
Business King Room
Stayed in Sep 2024
Business travelers
45 review
4.5/5
Great
Posted on Oct 22, 2024
The location is very excellent, close to the metro station, markets and international restaurants. The staff are friendly, the room is good but needs attention to cleanliness. You can see dust in the corners and the bathroom doors are not clean at the top.
6/9
Response from Property: Dear guest, thank you for choosing Baiyun Hotel, we are glad that you are satisfied with our hotel as a whole. As for the room hygiene problem you mentioned, we have reported it to relevant departments for immediate rectification. We look forward to meeting you again in the near future, and bring you a perfect feeling, hope you continue to support Baiyun Hotel, I wish you a happy life!
Abdelsattar alolabi
Guangzhou Memory VIP Twin Room
Stayed in Aug 2024
Business travelers
39 review
5.0/5
Outstanding
Posted on Sep 28, 2024
Good hotel , place very good every details in hotel are perfect Thanks Mrs Zhou Qi Qi and Mrs zhang qifan for cooperation at check out
Response from Property: Dear guest, thank you for choosing to stay at Guangzhou Baiyun Hotel. We are committed to providing every guest with a homelike experience at the hotel. Sincerely hope that on the day we meet again, we can bring you more wonderful times. Thank you.
ShimmyHK
Guangzhou Memory Twin Room
Stayed in Aug 2024
Business travelers
35 review
1.0/5
Posted on Sep 19, 2024
It's one of the worst 5 stars hotel in China! Staff pushed to take our pictures for a security reason during check-in which is a clear humiliation! Non of the electric plugs were working in the room, no tissue in the whole room, too old stuffs in the room, hot water had a problem and the door was broken! SPA is only for ladies not for men which is very weird! For breakfast, tea was cold, watermelon was rotten and generally very few options for foreigners! Definitely not worth for the money you pay..
Response from Property: Dear Guest,thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay, as this does not meet our high standards. Taking photos at check-in is required by the local public Security Bureau. We can guarantee that the above photos are legally registered and will not leak your information. In addition, regarding the room facilities, SPA, breakfast and other problems you mentioned, we will feedback to relevant departments for improvement. Thank you once again for your comments. We hope to have the opportunity to welcome you back and provide you with an improved experience.
SikoOo
Deluxe King Room
Stayed in Sep 2024
Business travelers
5 review
4.0/5
Very Good
Posted on Oct 29, 2024
Clean and nice and near from center and most of arabic restaurants
Response from Property: Dear guest, thank you for choosing Baiyun Hotel. It's a great honor to spend a good time with you. Your short comment gives us great encouragement. We will continue to work hard to provide you with a more perfect accommodation experience. Looking forward to meeting you again!
Rustam Takhirov
Business Twin Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 3, 2025
We had a wonderful stay at Guangzhou Baiyun Hotel! The location is excellent, making it convenient to explore the city. The staff were incredibly friendly and attentive, always ready to assist with a smile. Our room was spacious, clean, and well-equipped, offering great comfort after a long day. The breakfast buffet was fantastic, with a wide variety of delicious options to suit all tastes. Overall, a perfect combination of comfort and service—I would definitely stay here again!
Response from Property: Dear guest, thank you for your support and love of Baiyun Hotel! Our mission is to provide you with the most sincere service attitude, the most comfortable hotel environment, and the most comfortable room atmosphere to bring guests to the home service experience. We look forward to meeting you again!
jainankit
Deluxe Twin Room
Stayed in Nov 2024
Business travelers
1 review
1.0/5
Posted on Dec 27, 2024
Basic room with basic amenities.. Although on 18th floor ; we paid extra but the facilities are too basic
Response from Property: Dear guests, thank you for choosing Baiyun Hotel. We regret not being able to give you a satisfactory stay experience. Baiyun Hotel was opened in 1976, individual basic room types inevitably left traces of time, our hotel attaches great importance to guest experience, so the upgrading of hardware has been in progress with The Times. We sincerely invite you to book our new upgraded executive room next time. The light luxury and simple decoration style will bring you a fresh feeling. I look forward to seeing you again and wish you a happy life
Guest User
Business Twin Room
Stayed in Oct 2024
Family
1 review
4.5/5
Great
Posted on Nov 24, 2024
Nil special
Response from Property: Dear guest, thank you for choosing Baiyun Hotel, you are satisfied with our hotel overall, we are very happy! We can see from your review score that you have placed higher expectations on us, and we will make continuous efforts to improve in all aspects. We look forward to meeting you again in the near future to bring you a perfect feeling, hope you continue to support Baiyun Hotel, and wish you a happy life!
Danchundetieshangongzhuzaidujie
Deluxe VIP Room (Double bed)
Stayed in Nov 2024
Booked for others
4 review
5.0/5
Outstanding
Posted on Dec 14, 2024
The hotel has restaurant, 30 floor restaurant is good The transportation is also very convenient, the front desk Miss Yu ping has upgraderoom for my friends ,Thanks.
Response from Property: Dear guest, thank you for choosing Baiyun Hotel. It's a great honor to spend a good time with you. Your short comment gives us great encouragement. We will continue to work hard to provide you with a more perfect accommodation experience. Looking forward to meeting you again!
ARADIATOR
Business King Room
Stayed in Oct 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Nov 18, 2024
awesome
Response from Property: Dear guest, thank you for choosing Baiyun Hotel. It's a great honor to spend a good time with you. Your short comment gives us great encouragement. We will continue to work hard to provide you with a more perfect accommodation experience. Looking forward to meeting you again!
Guest User
Business Twin Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 10, 2024
Reception li Zhen yu,the service is very good and professional ,I like this hotel ,baiyun hotel
Response from Property: Dear guests, thank you for your full score review, I believe that when you check in next time, or familiar scenery, or familiar smile, we would like to sincerely warm your journey, let you have the feeling of home. I hope every time you come to Guangzhou, Baiyun Hotel will be your first choice!
hamza Mohamed B
Business Twin Room
Stayed in Nov 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Dec 27, 2024
Baiyun Hotel is so nice .reception caijiamin very good service. I love the hotel and room
Response from Property: Dear guests, thank you for your full score review, I believe that when you check in next time, or familiar scenery, or familiar smile, we would like to sincerely warm your journey, let you have the feeling of home. I hope every time you come to Guangzhou, Baiyun Hotel will be your first choice!
Matthew
Executive 2-bed Room
Stayed in Oct 2024
Couples
4 review
5.0/5
Outstanding
Posted on Nov 28, 2024
Consistently high quality rooms and services- we always stay here when in Guangzhou Breakfast is awesome !
Response from Property: Dear guest, thank you for your support and love of Baiyun Hotel! Our mission is to provide you with the most sincere service attitude, the most comfortable hotel environment, and the most comfortable room atmosphere to bring guests to the home service experience. We look forward to meeting you again!
Anonymous User
Business Twin Room
Stayed in Oct 2024
Business travelers
4 review
3.5/5
Posted on Nov 8, 2024
The hotel is quite old. They have can definitely do a better job deep cleaning. A lot of their staff do not understand English, which is strange considering the no. of foreigners that were staying there. Also, if asked for any recommendations or suggestions for restaurants or spas near by the staff is unwilling to help or guide, they simply refuse and say they don’t know. I travel a lot and 99% of the staff at hotels will look up or do some research to help the guest, instead of refusing to help. They can provide better service and small gestures, such as free refreshments during Canton Fair can go a long way. Especially since their prices are more than double to their usual price. Their location is excellent, they do have 2 or 3 restaurants just meters away or in adjacent building. There is a mall there as well if you want to walk around.
Response from Property: Dear guests, thank you for taking the time to write such a detailed review. It is our fault that made you experience all the above unpleasant things during your stay. We feel very guilty and sorry, and thank you for pointing out our shortcomings. We have immediately reported the room hygiene, facilities and restaurant service problems you mentioned to the relevant departments for follow-up and requested immediate rectification measures. In the future, we will continue to strengthen training and management, and continuously improve the service quality of the staff. We will welcome every guest with full spirit and enthusiastic service. We hope that the unpleasant journey will not become a barrier between us.
Business King Room
Stayed in Apr 2024
Business travelers
39 review
5.0/5
Outstanding
Posted on May 24, 2024
Good location. A lot of Turkish halal restaurants around hotel . Near subway stations.
Response from Property: Dear guest, thank you for choosing to stay at Guangzhou Baiyun Hotel. We are committed to providing every guest with a homelike experience at the hotel. Sincerely hope that on the day we meet again, we can bring you more wonderful times. Thank you.
Ehsan11
Deluxe King Room
Stayed in Sep 2024
Business travelers
49 review
4.0/5
Very Good
Posted on Oct 25, 2024
It was a good experience however room stuff was very old I think they a new decorations bed was uncomfortable
Response from Property: Dear guest, thank you for choosing Baiyun Hotel, we are very happy that you are satisfied with our hotel overall. We can see from your review score that you have placed higher expectations on us, and we will make continuous efforts to improve in all aspects. We look forward to meeting you again in the near future to bring you a perfect feeling, hope you continue to support Baiyun Hotel, and wish you a happy life!