Hotel Reception Center Minyue Rivertown, east of No.316 National Highway, Zhuqi Township, Minhou, Fujian, ChinaView Hotel Details
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Fuzhou Yue Hotel Guest Reviews
4.6/5
Very Good
1417 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(1417)
Positive reviews(1384)
Reviews with photos/video(473)
Great service(726)
Classy environment(230)
Perfect for kids(73)
Close to scenic area(67)
Delicious breakfast(42)
Well designed(31)
Loved the night views(24)
Has facilities for children(11)
Negative reviews(33)
Guest User
Superior Queen Room
Stayed in May 2024
Travel with friends
11 review
3.5/5
Posted on May 4, 2024
I stayed here to watch Fiona Sit's music festival. I didn't say anything about the price increase as soon as the official announcement was made, but it really doesn't deserve it. The room is very small and is just a quick service. The hotel rooms are distributed in different places in the scenic area. There is no experience at all staying in the city tower. The location of the scenic area is very remote. If you don't watch the performance in the water town, there is nothing to visit. It's very commercial. It's better to take a taxi and live in the city to eat well.
Let's talk about the service. I was afraid that I couldn't finish packing at 12 o'clock and asked if it could be delayed a little. I directly and decisively refused: I would be deducted money if I was overtime (there was a 500 deposit when I checked in). Then I called again at almost 12 o'clock, reiterated that I had to check out at 12 o'clock, and hung up. I'm honestly objective in my evaluation.
Original TextTranslated by Google
Response from Property: Dear guests, hello! First of all, I sincerely apologize to you for not providing you with a satisfactory stay experience. After receiving your feedback, we acted quickly to find the reasons and began to improve the shortcomings. We focused on strengthening the stability of service quality and strive to provide you and more guests with better services. Guest satisfaction is our unremitting pursuit. We will uphold the guest-first hospitality approach and insist on continuous improvement and improvement. We sincerely look forward to your visit again with your family and friends, and hope that you will have the opportunity to witness our progress. Wish you a happy life! all the best! [Minyue Water Town·Cultural Tourism Resort]
Shiyidayatou
Superior Queen Room
Stayed in Feb 2024
Family
23 review
5.0/5
Outstanding
Posted on Feb 6, 2024
The children's playground is next to the cliff hotel. I found out when I had breakfast the next day. I don't know which room type I will be assigned to. I booked a package with the evening water show, and it was arranged in Fuxiang, in the middle, close to the water show.
Original TextTranslated by Google
6/20
Response from Property: Dear customer, thank you for staying at Anjiayue Hotel Fuzhou and giving us a full five-point praise in your busy schedule. Your comfortable and satisfactory stay is our driving force. The housekeeper is online 24 hours a day to help you solve problems. The hotel is located in the Minyue Water Town Scenic Area. Minyue Water Town took 9 years to build with ingenuity. It has deeply cultivated the urban context of Fuzhou's "Maritime Silk Road·Minyue". With "water" as the medium, it introduces the water of the Minjiang River, the mother river of Fuzhou, to restore the century-old water town style of Fuzhou. It is very convenient to play~ After welcoming the new year~ Minyue Water Town will also launch a series of wonderful and rich cultural feasts during the Chinese New Year, with a full New Year atmosphere, hundreds of immersive national style performances, a new dragon theme flower exhibition, a new opening of Dream Building Park and a series of new projects. I look forward to going with you and hope to see you again soon. I wish you and your family all the best! [Minyue Water Town·Cultural Tourism Resort]
Guest User
Deluxe 2-bed Room
Stayed in Mar 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Mar 31, 2024
Staying in the scenic area in spring, the birdsong and the fragrance of flowers are a pleasant surprise. The room is large, but it lacks a bathtub 🛁. There are many shared public spaces, and the view of each large terrace is very good. In fact, it is also great to stay quietly and read a book or do yoga. Thanks to Xixi for her care. The takeaway was delivered to the front desk and she also helped to deliver it.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you very much for sharing your stay experience here. From your comments, we can see that you had a perfect vacation in the hotel. Minyue Water Town draws on the urban pattern of "three mountains, two towers, one building and one water" in the old city of Fuzhou to provide guests with a cultural journey and a water town vacation time. Anjiayue Hotel is committed to providing the most considerate and meticulous service to every guest and bringing a super value experience to every guest. Your satisfaction is our goal. We look forward to your staying at our Fuzhou Anjiayue Hotel again. I wish you and your family all the best! [Minyue Water Town Cultural Tourism Resort]
Yiqing169
Deluxe Queen Room
Stayed in Feb 2024
Family
94 review
5.0/5
Outstanding
Posted on Feb 19, 2024
2/5-2/18 A family of three went on a self-driving tour, fearing the cold in the north and pursuing the warmth in the south. #Route Shanghai-Shaoxing-Wenzhou-Ningde-Fuzhou-Minhou: We went to Minyue Water Town. There were 2 tickets for accommodation. It was very convenient to enter the scenic spot multiple times by entering the facial recognition system for accommodation. It was very convenient for our older children to use the discount ticket deposit. There was no parent-child room for the temporary booking. The deluxe king-size bed room had a sofa for the child to sleep. There were many hotel rooms, so they helped confirm which room types were suitable for us and met customer requirements. Accommodation was in Xiakexing, and there was an electric car to pick up and drop off at the gate. In fact, it was also very fast to walk around the scenic spot to the gate. There were few people staying on New Year's Eve, and the evening performance was also cancelled, but the scenery was naturally beautiful with few people. There are usually many restaurants in the scenic area. It can be said that it is an integrated attraction for eating, drinking and having fun. It must be convenient to stay in the scenic area. Opposite the Minjiang River in the scenic area is the urban area of Minhou County. On New Year's Eve, we bought food, drinks and fruits at Wanjia Square, watched the night view of the scenic area at night, and spent a pleasant day on New Year's Eve. I will come back to experience the unique beauty of the water town in the future.
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6/14
Response from Property: Dear guests, thank you for visiting Fuzhou Anjiayue Hotel. Minyue Water Town is located in Minhou County, Fuzhou City. It is backed by Qishan Mountain and embraces the Minjiang River. It has a beautiful ecological environment. As the first one-stop tourist distribution center in Fuzhou, Minyue Water Town integrates "eating, accommodation, transportation, travel, shopping, entertainment", "culture, cultivation, exhibition, health, research" one-stop tourism functions. It is the most comprehensive large-scale tourist complex in Fuzhou. There are 14 hotels/inns with different themes and styles in the first phase of the scenic area. We also welcome you to return to Minyue Water Town again to experience the different surprises we bring to you. All the staff of Anjiayue wish you and your family a happy new year! All the best! [Minyue Water Town Cultural Tourism Resort]
Guest User
Superior Queen Room
Stayed in Feb 2024
Family
2 review
4.2/5
Very Good
Posted on Feb 17, 2024
The hotel is located in the scenic area, which is convenient for night view (the night view is beautiful). The staff also upgraded the room for free, but asked for a low pillow at night, but it was not delivered. The service efficiency needs to be improved
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing to stay at Fuzhou Anjiayue Hotel. First of all, thank you very much for taking the time out of your busy schedule to share your stay experience with us. It is a pity that you were not satisfied with your stay. We have recorded your feedback on hotel facilities and room odor and shared it with the relevant departments of the hotel. Please believe that we sincerely listen to your feedback for improvement. We will continue to improve various service facilities to create a more comfortable stay environment. At the same time, we will also strengthen hotel staff training, improve service quality, ensure that all employees can reflect the due professionalism, and bring a perfect stay experience to every guest. I wish you good health! [Minyue Water Town Cultural Tourism Resort]
Anonymous User
Parent-child Room
Stayed in Feb 2024
Family
15 review
4.0/5
Very Good
Posted on Feb 24, 2024
It is recommended to stay here when you are playing in Shuizhen. It is very convenient! You can go out of the room when you want to play, and go back to the room to rest when you are tired. It is convenient for taking your kids out for a walk during holidays!
The only unpleasant thing (not related to the hotel) is the Hanfu Experience Hall. There are many soliciting customers at the door, all shouting: 200 yuan all-inclusive. I specifically asked if it was clothing + makeup?
She said it was right!
After we changed our clothes and put on makeup, she said that 200 yuan only included makeup, but not styling! I was confused, what does it mean?
The person in the store said: Styling refers to hairstyle, and you need to pay another 98 to do the hairstyle! That is, from 200 to 298.
I got angry immediately. Why didn’t you make it clear at the door?
Isn’t this a complete consumer trap, inducing consumption!
I feel like I’m in a black d. What era is it? If you play this routine, you will die!
You can directly say at the door that makeup, hair, styling and clothing are 298, instead of doing it halfway, putting on *makeup, messy hair, and then asking for money halfway. It’s like you are crazy to ask for money?
It's so unlucky on Chinese New Year, it really affects my mood!
I got mad on the spot and said you are deceiving consumers, I must give a bad review!
The lady boss said, don't say anything, just keep your voice down, I can only give you a hairstyle (see?) and then called a little girl to braid two braids and clip two clips, I really thank you for the gift!
The follow-up really affected my mood for taking pictures!
Not only expensive, but also deceiving, and poorly done, it brings shame to Minyue Water Town!
What to say, it must be posted on all platforms, let it rot and stink! Remind sisters not to be tricked!
Attached black shop photos to avoid thunder
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing to stay at Fuzhou Anjiayue Hotel and sharing your stay experience with us as soon as possible. We are also very angry about your experience. We have reported it to the relevant department of the scenic spot to communicate with the merchant (to avoid information asymmetry). We are also doing our best to provide guests with more meticulous and considerate services. If you have any questions during your stay, you can contact us and our staff will solve the problem for you as soon as possible. [Minyue Water Town Cultural Tourism Resort]
Anonymous User
Executive Queen Room
Stayed in Feb 2024
Family
14 review
4.0/5
Very Good
Posted on Feb 16, 2024
The overall check-in experience is poor. First of all, there is a distance from the parking lot to the hotel reception, and you need to drag your luggage there yourself. It was crowded when checking in, and there was a lack of guides. The room was not cleaned properly, and even the toilet was not cleaned properly, with obvious stains left by the previous guest. The children's slippers were only brought after we called. Children's toothbrushes are charged separately. It is unreasonable for a parent-child hotel. Before taking a shower at night, I found that there were stains on the bath towel. What the hell, fortunately I brought disposable bath towels. Why didn't I ask to clean and replace the bath towels in the first place? Because the replacement towels may not be clean, so let it be. It is understandable that the hotel has a large number of guests during the Chinese New Year, but this is not an excuse for inadequate cleaning.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing to stay at Fuzhou Anjiayue Hotel. First of all, thank you very much for taking the time out of your busy schedule to share your stay experience with us. It is a pity that you were not satisfied with your stay. We have recorded your feedback on hotel facilities and room odor and shared it with the relevant departments of the hotel. Please believe that we sincerely listen to your feedback for improvement. We will continue to improve various service facilities to create a more comfortable stay environment. At the same time, we will also strengthen hotel staff training, improve service quality, ensure that all employees can reflect the due professionalism, and bring a perfect stay experience to every guest. I wish you good health! [Minyue Water Town Cultural Tourism Resort]
Guest User
Parent-child Room
Stayed in Feb 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 15, 2024
The hotel is in a very good location, with clean facilities and good housekeeping service. We stayed at the Xiakeju, which is next to a small bridge and water, a small theater, and many snacks around. The breakfast tasted good, too, which was great!
Original TextTranslated by Google
Response from Property: Dear customer, thank you for staying at Anjiayue Hotel Fuzhou and giving us a full five-point praise in your busy schedule. Your comfortable and satisfactory stay is our driving force. The housekeeper is online 24 hours a day to help you solve problems. The hotel is located in the Minyue Water Town Scenic Area. Minyue Water Town took 9 years to build with ingenuity. It has deeply cultivated the urban context of "Maritime Silk Road·Minyue" in Fuzhou. With "water" as the medium, it introduces the water of the Minjiang River, the mother river of Fuzhou, and restores the century-old water town style of Fuzhou. It is very convenient to play~ Thank you again for your comments and look forward to your next visit! All the staff of Anjiayue wish you and your family a happy new year in the new year! All the best! [Minyue Water Town·Cultural Tourism Resort]
Guest User
Deluxe 2-bed Room
Stayed in Feb 2024
Family
31 review
5.0/5
Outstanding
Posted on Apr 24, 2024
The room was clean and comfortable. The hotel housekeeper was arranged. The details were in place. The performance chose VIP seats. Thank you! The drone show during the festival was great and the snacks were delicious
Original TextTranslated by Google
6/7
Response from Property: Dear distinguished guest, hello! Thank you very much for sharing your stay experience here. From your comments, we can see that you had a perfect vacation in the hotel. Minyue Water Town draws on the urban pattern of "three mountains, two towers, one building and one water" in the old city of Fuzhou to provide guests with a cultural journey and a water town vacation time. Anjiayue Hotel is committed to providing the most considerate and meticulous service to every guest and bringing a super value experience to every guest. Your satisfaction is our goal. We look forward to your staying at our Fuzhou Anjiayue Hotel again. I wish you and your family all the best! [Minyue Water Town Cultural Tourism Resort]
Shinianxiudetongchuan
2-bed Room With Lake View
Stayed in Feb 2024
Family
2 review
1.7/5
Posted on Feb 15, 2024
This hotel is a big mistake. First of all, if you bring your children into the hotel, they charge 88 for a child ticket. For two children, it is 176 (all children need to buy it regardless of their height and age!) Secondly, it is very inconvenient to check in. You need to park outside the hotel. , it's a long way to walk in, and then wait for the shuttle bus, which is also very slow. The entire hotel is surrounded by fake attractions and shops, which are ridiculously fake. It is very noisy at night. There are shops doing business in the middle of the night. They are shouting. There are few breakfast items and they are slow to update. Many plates are empty. I can only say that the hotel is second-rate. I was tricked the first time I came to Fuzhou. I really have a bad impression~
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Welcome to Fuzhou Anjiayue Hotel and submit your valuable comments! The hotel management has been informed of your review and has taken it seriously. The hotel will follow up and take effective measures to resolve your feedback and suggestions, helping us better create a perfect experience for your next stay. If you have any other questions or suggestions, please feel free to contact the hotel. We will improve it as soon as possible to make it a hotel you are satisfied with! We look forward to your understanding and visit again, and wish you a happy life! [Minyue Water Town·Cultural Tourism Resort]
Guest User
Superior Suite
Stayed in Feb 2024
Solo travelers
40 review
1.0/5
Posted on Feb 14, 2024
A very unsatisfactory experience.
There is a lot of hype online, but when I went there I found that hearing about it was better than seeing it in person.
1. When I arrived at the hotel at 5 pm, the front desk told me that the room had not been cleaned. When I arrived, I found that the room had not been cleaned and it was a mess. I had promised in advance that I could check in at 3 pm. Are the extra two hours not enough to clean the room?
2. The room facilities at this price are not complete, there are no tea bags, there is no small refrigerator, the towels and bath towels are all disposable, and the experience is very poor.
3. The most unbearable thing about breakfast is that there are very few dishes and the replenishment of dishes is extremely slow. Do you want us customers to appreciate your messy management?
Original TextTranslated by Google
Response from Property: Dear guests, hello! First of all, I sincerely apologize to you for not providing you with a satisfactory stay experience. After receiving your feedback, we quickly acted to find the reasons and began to improve the shortcomings. We focused on strengthening the stability of service quality and strive to provide you and more guests with better services. Guest satisfaction is our unremitting pursuit. We will uphold the guest-first hospitality approach and insist on continuous improvement and improvement. We sincerely look forward to your visit again with your family and friends, and hope that you will have the opportunity to witness our progress. wish you a happy life! all the best! [Minyue Water Town·Cultural Tourism Resort]
Guest User
Executive Queen Room
Stayed in Feb 2024
Family
4 review
4.0/5
Very Good
Posted on Feb 19, 2024
The price didn't go up too much during the Spring Festival, which was acceptable. It was just that the staff was insufficient, and the cleaning was not done when we checked in at 3 o'clock. The room we stayed in this time was on the side, so it was relatively quiet overall. If it was close to the main street, it would probably be a bit noisy. It is still recommended for traveling with children. The children had a lot of fun in the Goldfish Park and Dream Park. The scenic area is large and suitable for leisurely strolling. The scenery during the day and at night is different. The only drawback is that there is nothing to eat around, and the meals in the scenic area are all fast food.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing to stay at Fuzhou Anjiayue Hotel. First of all, thank you very much for taking the time out of your busy schedule to share your stay experience with us. It is a pity that you were not satisfied with your stay. We have recorded your feedback on hotel facilities and room odor and shared it with the relevant departments of the hotel. Please believe that we sincerely listen to your feedback for improvement. We will continue to improve various service facilities to create a more comfortable stay environment. At the same time, we will also strengthen hotel staff training, improve service quality, ensure that all employees can reflect the due professionalism, and bring a perfect stay experience to every guest. I wish you good health! [Minyue Water Town Cultural Tourism Resort]
Guest User
Executive Queen Room
Stayed in Feb 2024
Family
20 review
5.0/5
Outstanding
Posted on Feb 17, 2024
The dock room type is very unique, but it is a man-made scenic spot, and it is noisy at night. You have to pass the scenic spot to check in, and the feeling of seeing people is not very friendly for people who like quietness. If you are just a leisure traveler and have no requirements for humanities and urban style, you can just wander around.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for staying at Anjiayue Hotel Fuzhou and giving us a full five-point praise in your busy schedule. Your comfortable and satisfactory stay is our driving force. The housekeeper is online 24 hours a day to help you solve problems. The hotel is located in the Minyue Water Town Scenic Area. Minyue Water Town took 9 years to build with ingenuity. It has deeply cultivated the urban context of "Maritime Silk Road·Minyue" in Fuzhou. With "water" as the medium, it introduces the water of the Minjiang River, the mother river of Fuzhou, and restores the century-old water town style of Fuzhou. It is very convenient to play~ Thank you again for your comments and look forward to your next visit! All the staff of Anjiayue wish you and your family a happy new year in the new year! All the best! [Minyue Water Town·Cultural Tourism Resort]
Mengqiegeersikelaoye
Premier Queen Room
Stayed in Feb 2024
Business travelers
92 review
5.0/5
Outstanding
Posted on Feb 15, 2024
It's really good. I've stayed in many scenic spots. The service in the scenic spots is quite good. The service staff are also very enthusiastic. It was during the Spring Festival when I went there, which was relatively busy, but the service was still able to keep up. It's not easy. Thumbs up 👍
Original TextTranslated by Google
Response from Property: Dear customer, thank you for staying at Anjiayue Hotel Fuzhou and giving us a full five-point praise in your busy schedule. Your comfortable and satisfactory stay is our driving force. The housekeeper is online 24 hours a day to help you solve problems. The hotel is located in the Minyue Water Town Scenic Area. Minyue Water Town took 9 years to build with ingenuity. It has deeply cultivated the urban context of "Maritime Silk Road·Minyue" in Fuzhou. With "water" as the medium, it introduces the water of the Minjiang River, the mother river of Fuzhou, and restores the century-old water town style of Fuzhou. It is very convenient to play~ Thank you again for your comments and look forward to your next visit! All the staff of Anjiayue wish you and your family a happy new year in the new year! All the best! [Minyue Water Town·Cultural Tourism Resort]
Aishanglvxingtaotaoba
Parent-child Room
Stayed in Feb 2024
Family
61 review
5.0/5
Outstanding
Posted on Feb 11, 2024
The inn is right in the scenic area. The rooms are spacious and bright, the breakfast is good, and there is a shuttle service. The scenic area has beautiful scenery and there are many programs. If you bring your children here to play, give it a thumbs up!
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you very much for sharing your stay experience here. From your comments, we can see that you had a perfect vacation in the hotel. Minyue Water Town draws on the urban pattern of "three mountains, two towers, one building and one water" in the old city of Fuzhou to provide guests with a cultural journey and a water town vacation time. Anjiayue Hotel is committed to providing the most considerate and meticulous service to every guest and bringing a super value experience to every guest. Your satisfaction is our goal. We look forward to your staying at our Fuzhou Anjiayue Hotel again. All the staff of Anjiayue wish you and your family a happy new year! All the best! [Minyue Water Town Cultural Tourism Resort]