Nha Trang Marriott Resort & Spa, Hon Tre Island

Nha Trang Marriott Resort & Spa, Hon Tre Island Reviews

Nha Trang Marriott Resort & Spa, Hon Tre Island

Hon Tre Island, Vinh Nguyen Ward, Nha Trang, VietnamView Hotel Details
Nha Trang Marriott Resort & Spa, Hon Tre Island
Nha Trang Marriott Resort & Spa, Hon Tre IslandNha Trang Marriott Resort & Spa, Hon Tre IslandNha Trang Marriott Resort & Spa, Hon Tre Island
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Nha Trang Marriott Resort & Spa, Hon Tre Island Guest Reviews

4.1/5
Very Good
40 review
Verified reviews
Location4.3
Amenities4.0
Service3.9
Cleanliness4.3
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All Reviews(40)
Positive reviews(36)
Reviews with photos/video(16)
Awesome stay(15)
Great service(10)
Delicious breakfast(9)
Great swimming pool(7)
Nice sea view(5)
Offers pick-up/drop-offs(4)
Negative reviews(4)
Yamae
Deluxe King Room, Ocean View with Balcony
Stayed in Feb 2024
Couples
13 review
4.2/5
Very Good
Posted on Feb 21, 2024
Good location with nice beach area, friendly and accommodating staff. Warm welcome with fresh flowers and fruit platter is a pleasant surprise. The hotel still has to figure out something with the buffet at breakfast and dinner when more people stay at the hotel (we stayed 12 nights during Chinese new year) - the quality of food and service must stay consistent as we are paying the same or even extra price for a room and meal during busy time. Coming in the middle of breakfast time to empty plates and bowls is very disappointing. Managers acknowledging the problem and willing to solve it gives hope, as this hotel has great potential. Maybe it’s just our luck, but I’ve never seen housekeeping as frequently as in this hotel in my entire life - they always came either at lunchtime when we are in the room or before dinner when we get ready 😂 Also please inform people at check in and your staff about your room locks - the lock catch and door handle can block itself while the door is still open, so the door won’t close properly before you reopen it. We came to our door wide open after housekeeping once, we also saw many open doors on our floor every single day during our stay.
MMark
Deluxe King Room, Garden View with Balcony
Stayed in Dec 2023
Solo travelers
21 review
3.2/5
Posted on Dec 23, 2023
Was an OK Stay, but just OK. I learned, when I arrived, that this Marriot Hotel is a "rebranded" Vinpearl-Hotel and only for about 2 months under Marriot Management. The Staff was enthusiastic, but generally fairly junior In many aspects, Marriot Hon Tre is not yet up to the 5-star-Level they advertise. The Breakfast Buffet was admittedly nice and plentiful, with choices for every taste. The other F&B offers were not attractive for me, so I usually had lunch and dinners outside (which means an effort to go off the island). I see the potential for this property, which however still has to materialize.
Response from Property: Dear Guest, We truly appreciate the time you took to share your feedback with us. It is with sincere regret that we learn of your disappointment of your recent stay on Hon Tre Island. Please accept our heartfelt apologies for not meeting your expectations especially on the Food and Beverage offering.We understand the importance of surpassing the expectations of our guests and regret that we did not meet this standard during your visit. Rest assured that the team is committed in coming months to provide more F&B option for our guests.Once again, we extend our sincere apologies for any inconvenience caused. We do hope to welcome you in the future again.Best regards,J.TavagnuttiHotel Manager Nha Trang Marriott Resort & Spa, Hon Tre Island
Guest User
2 Bedroom Villa, Bedroom 1: 1 King, Bedroom 2: 2 Twins With Private Pool
Stayed in Feb 2024
Family
14 review
5.0/5
Outstanding
Posted on May 4, 2024
From the moment we entered the hotel lobby, we were impressed. The interior decor was luxurious yet warm and inviting. The family room that we booked was spacious and clean with comfortable double beds and linens. The room was overlooking the ocean which had a fabulous view. There is a kettle, a small fridge and a large TV which we loved. The bathroom was nicely decorated with unique tiles. They provided plush towels and top of the line toiletry sets which they would replace every day.
Anonymous User
Deluxe Guest Room, 2 Twins, Ocean View with Balcony
Stayed in Feb 2024
Friends
1 review
5.0/5
Outstanding
Posted on Mar 17, 2024
Good staff, good location, clean rooms but something is pretty old
West-East
2 Bedroom Villa, Bedroom 1: 1 King, Bedroom 2: 2 Twins With Private Pool
Stayed in Jun 2024
Family
2 review
4.7/5
Amazing
Posted on Jun 6, 2024
Everyone was friendly, the food was delicious, the spacious and nice pool was great, and the activities on the beach were all great. Above all, I was very satisfied with the room. I plan to use it again next time^^
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Ellin지영
Deluxe King Room, Garden View with Balcony
Stayed in May 2024
Family
1 review
4.7/5
Amazing
Posted on May 26, 2024
I made a 3-night reservation because of Vinwonders. Among the Vinpearl hotels, I chose Marriott because it was the closest to Vinwonders. Since I was only in the hotel during sleeping hours, I chose a deluxe room. Above all, I really liked the package that included breakfast, late and early check-in, and Vinwonders admission tickets. I heard about it. It seems like a very good package for families who come to enjoy Bean Wonders. It was nice that they cleaned the room neatly and thoughtfully even brought towels for the kids. I'm also very satisfied with the buggy service. They always ask where I'm going and the staff are so friendly!! I will visit again next time
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SJSUMIT
Deluxe King Room, Ocean View with Balcony
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 13, 2024
It is a comfortable vacation. Private beach. Accommodation includes boat and cable car fees to cross the island. Convenient to check in
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Guest User
Deluxe Garden View, Guest Room, 2 Twin/Single Bed (s) with Balcony
Stayed in May 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on May 6, 2024
I was upgraded to a sea view single room during the 5.1 period. I was very happy 😁. The view was very beautiful. This hotel is a scenic hotel on the island by the sea, similar to the hotels in Disneyland! If it is changed to a domestic holiday, it will cost about 2,000 per night, right? In short, I am very satisfied!
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6/8
Yelu
Deluxe King Room, Ocean View with Balcony
Stayed in Apr 2024
Friends
23 review
5.0/5
Outstanding
Posted on May 10, 2024
The scenery is nice, the private beach has very fine sand, the sea is quite calm, it is a bay itself, and there is no interference from ships. It is the calmest bay I have ever seen. You can take the cable car and ferry boat unlimited times when staying at the hotel, but you need to pay attention to the time. The breakfast is rich and clean, with Western, Korean and Chinese dishes. Overall, the room is very cost-effective.
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6/9
Guest User
Deluxe King Room, Garden View with Balcony
Stayed in May 2024
Couples
6 review
4.7/5
Amazing
Posted on May 17, 2024
New view hotel with an excellent location. Great pool, well maintained area
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Guest User
Family Room, Guest Room, Garden View
Stayed in Feb 2024
Family
6 review
4.2/5
Very Good
Posted on Apr 25, 2024
The hotel is located on Pearl Island. You can take a crane or arrange a boat transfer to and from the hotel. The main purpose of staying is to go to the theme park to discharge your energy. The hotel will cover the tickets. The upgraded independent villa has a swimming pool and is generally hygienic.
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Guest User
Deluxe King Room, Ocean View with Balcony
Stayed in Feb 2024
Family
1 review
3.5/5
Posted on Feb 19, 2024
Advantages: 1) The breakfast is rich, the ingredients are fresh, and it is in line with Chinese tastes; 2) The beach, swimming pool, and landscape meet five-star standards. Disadvantages: 1) The hotel has been renovated, and some facilities such as air conditioning are still outdated; 2) The house keeping is staggering. When I returned to the room in the evening, I found that the bath towels had not been changed, and the slippers were thrown into the trash can and I picked them up and put them back in their original places; 3 ) From the front desk to the back office, the training and supervision of service personnel are seriously inadequate, and there is suspicion of discrimination. If by chance the hotel’s after-sales service staff sees this message, please contact me.
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2 Bedroom Villa, Bedroom 1: 1 King, Bedroom 2: 2 Twins With Private Pool
Stayed in Feb 2024
Couples
1 review
3.7/5
Posted on Feb 12, 2024
The pool is nice, the staff are very friendly, and a private pool villa is great for a couple trip! The food was really bad ㅜㅠ, check-in was complicated, thank you for the upgrade~
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Response from Property: Dear Guest,Thank you for taking the time to share your experience. We appreciate your recommendation and your comments been shared with the team.We look forward welcoming you again in a near future.Best regards,J. TavagnuttiHotel Manager Nha Trang Marriott Resort & Spa, Hon Tre Island
Guest User
Family Room, Guest Room, Garden View
Stayed in Jan 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 2, 2024
The room is a bit old but well maintained. The service attitude is okay, the breakfast is very good, and the juice is freshly squeezed. In addition, we booked a hotel pick-up, but they forgot... I was very angry at first, but the hotel said they would reimburse the taxi fee. After we arrived, we were proactively upgraded to a room type, minus the cost of a child. We were also given a special car to take us off the island to the new hotel... Very sincere 😂 However, eating in the hotel is very expensive. It is recommended that the hotel send it to the pier to eat.
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Response from Property: Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay at Nha Trang Marriott Resort & Spa, Hon Tre Island.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,J. TAVAGNUTTIHotel ManagerNha Trang Marriott Resort & Spa, Hon Tre Island
為食小薯TaTa
Family Room, Guest Room, Garden View
Stayed in Jan 2024
Family
5 review
5.0/5
Outstanding
Posted on Jan 28, 2024
The reception at the hotel was very attentive and took the initiative to help us pick up our luggage. Every time we saw the staff, they were all smiles. In addition, the hotel knew that it was my parents' anniversary, so they prepared cakes and decorations for them, which was very considerate. The design of the hotel is also very considerate. After going to the beach, there is a faucet for rinsing my feet, so I can clean them immediately.
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Response from Property: Dear Guest,Thank you for taking the time to share your feedback regarding your stay.It's a pleasure to read your comments and we will share with our team for their encouragement.We look forward welcoming you again in a near future on Hon Tre Island.Best regards,J. TavagnuttiHotel Manager Nha Trang Marriott Resort & Spa, Hon Tre Island