Kyoto Tower Hotel Annex Reviews
Kyoto Tower Hotel Annex
595-1 Higashishiokojicho, Kyoto, JapanView Hotel Details
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Kyoto Tower Hotel Annex Guest Reviews
4.5/5
Great
159 review
Verified reviewsLocation4.6
Amenities4.4
Service4.4
Cleanliness4.5
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All Reviews(159)
Positive reviews(154)
Reviews with photos/video(30)
Clean and tidy(45)
Awesome stay(43)
Easy to get around(26)
Great value for money(15)
Convenient for shopping(13)
Close to train station(9)
Luggage delivery service(8)
Friendly front desk staff(6)
Negative reviews(5)
Guest User
Run Of House
Stayed in Jun 2024
Couples
6 review
Amazing
Posted on Jun 25, 2024
9/10, out of the 4 hotels we stayed in Tokyo, Kyoto and Osaka, we loved this one the most. Hotel room was big and clean with great location. Would definitely recommend to others.
Response from Property: Dear, sir/madamThank you so much for choosing the Kyoto Tower Hotel Annex among many accommodations, during your recent trip to Kyoto. We appreciate for the high rating and the post-stay review. It was great to hear that you had a comfortable stay and thankful to you for the recommendation. All the staff will continue to focus on improving our services to make our guests happy. We look forward to welcoming you back again. Kyoto Tower Hotel Annex Front Desk D. KOIRALA
Spring River
Double Room
Stayed in Mar 2024
Couples
2 review
Very Good
Posted on Apr 2, 2024
Train station is within walking distance. Amenities are all available for self-collect at the lobby. Communication with the staff was a little confusing when I wanted to check if I could make a reservation for breakfast the next morning but the staff said it would be crowded...What I saw the next morning didn't seem to be fully occupied so it's puzzling. There was an indicator board that reflected the number of guests for breakfast (see photo) and there were not many. Apart from that, it was a decent stay.
Response from Property: Hello sir/mam,Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, and we humbly request that you contact us directly to discuss your experience in more detail.We take great pride in the service our hotel provides, and we are always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We look forward to hearing from you and learning how we can make this right. Sincerely,Hotel FrontT.R. Devkota
Anna
Double Room
Stayed in Apr 2024
Couples
4 review
Outstanding
Posted on Apr 17, 2024
Wonderful hotel room, clean and spacious. Kind stuff, good breakfast
Response from Property: Dear Ms. Anna,Thank you very much for choosing KYOTO TOWER HOTEL ANNEX from among the many accommodations.We are very honored to have received your compliments and would like to take this opportunity to thank you for your kind words of praise.All of us hope that your stay with us was as heartwarming as possible.Also, we are looking forward to having you stay with us in the near future, and will continue to do our best to provide you with a more comfortable staying.Thank you for taking the time to share your comments with us.All of us are looking forward to welcoming you back again.Best regards,T. MoriFront OfficeKYOTO TOWER HOTEL ANNEX
Dexter
Hollywood Twin Room 2 Single bed
Stayed in Dec 2023
Couples
2 review
Very Good
Posted on Jan 1, 2024
Nice salt bathe. Location is very near the train station which is great. A lot of random small shops nearby.
Response from Property: Dear sir/mamThank you so much for spending the night at the Kyoto Tower Hotel Annex. We hope you were overall happy with your stay. We will focus on improving service while taking pride in being the gateway to Kyoto. We would like to see you again at our hotel. Thank You.Kyoto Tower Hotel AnnexReceptionT.R. Devkota
Emily_Y
Double Room
Stayed in Feb 2024
Other
21 review
Very Good
Posted on Feb 19, 2024
Great service and I had a pleasant stay.
Response from Property: Dear sir/mamThank you so much for spent yours valuable time at the Kyoto Tower Hotel Annex. We were glad to see your review and hope you were overall happy with your stay. We would like to see you again at our hotel. Thank You.Kyoto Tower Hotel AnnexReceptionT.R. Devkota
Tess
Standard Twin Room + Extra Bed (For 3 Persons)
Stayed in Apr 2024
Friends
3 review
Outstanding
Posted on May 9, 2024
Excellent location near the train station. Room are small but clean. There is a supermarket across the street.
Response from Property: Dear sir/mamThank you so much for spent yours valuable time at the Kyoto Tower Hotel Annex. We were glad to see your review and hope you were overall happy with your stay. We would like to see you again at our hotel. Thank You.Kyoto Tower Hotel AnnexReceptionT.R. Devkota
Alea Laygo
Standard Twin Room + Extra Bed (For 3 Persons)
Stayed in Apr 2024
Couples
19 review
Outstanding
Posted on Apr 15, 2024
The room is very clean and comfortable. The location of the accommodation is close to Kyoto Station and there are convenience stores and restaurants. The staff's are very helpful and provided great service. I’d come back here again if I come to Kyoto.
Response from Property: Dear sir/mamThank you so much for spent yours valuable time at the Kyoto Tower Hotel Annex. We were glad to see your review and hope you were overall happy with your stay. Such reviews from our customers develop an atmosphere and motivation to do better repeatedly. We would like to see you again at our hotel. Thank You.Kyoto Tower Hotel AnnexReceptionT.R. Devkota
Guest User
Run Of House
Stayed in Feb 2024
Family
1 review
Great
Posted on Apr 24, 2024
The location is very good. It is near Kyoto station and it only takes around 5 mins to get there.
Response from Property: Dear sir/mamThank you so much for spent yours valuable time at the Kyoto Tower Hotel Annex. We were glad to see your review and hope you were overall happy with your stay. We would like to see you again at our hotel. Thank You.Kyoto Tower Hotel AnnexReceptionT.R. Devkota
Baichou
Double Room
Stayed in Mar 2024
Friends
5 review
Very Good
Posted on Mar 9, 2024
Good! The location is very convenient， Shopping and eating are very convenient
Response from Property: Dear,BaichouThank you so much for spending the night at the Kyoto Tower Hotel Annex. We were glad to see your review and hope you were overall happy with your stay. We would like to see you again at our hotel. Kyoto Tower Hotel Annex Reception 、Arjun Bhandari
Guest User
Double Room
Stayed in Dec 2023
Family
1 review
Outstanding
Posted on Jan 2, 2024
Fantastic hotel! Great location- close to the train station and Kyoto towers. The staff is friendly and helpful. Room size is decent. We had 3 in our party, so 2 rooms. One with twin beds was actually double beds. They have a basket that you can take bath salts, cleaning cream, lotions.
Also have special pillows you can choose from. I like using my tempurdic and they had it! They also have a nice robe with buttons I used as my PJs!
Stayed 4 nights and would definitely recommend. Didn’t do the breakfast option so can’t say if that was good or not. Room had coffee and green tea. Close to Lawson’s
Response from Property: Dear sir/mamThank you so much for spending the night at the Kyoto Tower Hotel Annex. We hope you were overall happy with your stay. We will focus on improving service while taking pride in being the gateway to Kyoto. We would like to see you again at our hotel. Thank You.Kyoto Tower Hotel AnnexReceptionT.R. Devkota
Guest User
Standard Twin Room + Extra Bed (For 3 Persons)
Stayed in Apr 2024
Family
1 review
Very Good
Posted on Apr 6, 2024
Overall is good except the service at the reception when check in.
Response from Property: Dear sir/mam,Thank you for taking the time to post a review of our Hotel. We are so happy to hear that you enjoyed your time at Kyoto Tower Hotel Annex. Our goal is always to exceed your expectations! We will focus on improving service while taking pride in being the gateway to Kyoto. We hope to see you again at our hotel. Thank You.Kyoto Tower Hotel AnnexFront T.R. Devkota.
Gagabe
Run Of House
Stayed in Jun 2024
Friends
10 review
Amazing
Posted on Jun 10, 2024
Very good location, friendly staff and clean rooms.
Response from Property: Dear sir/mamThank you so much for spent yours valuable time at the Kyoto Tower Hotel Annex. We were glad to see your review and hope you were overall happy with your stay. We would like to see you again at our hotel. Thank You.Kyoto Tower Hotel AnnexReceptionBhandari Arjun
Anonymous User
Standard Twin Room + Extra Bed (For 3 Persons)
Stayed in Jun 2023
Family
4 review
Very Good
Posted on Jun 19, 2023
Hotel was within a comfortable walking distance from Kyoto station and shopping malls (Kyoto Porta). Room and bathroom was quite spacious. Really appreciated the storage space behind the bedframe!
Response from Property: Thank you for your staying at Kyoto Tower Hotel. Our hotel is located in front of Kyoto Station, so it is convenient for sightseeing and business. It was great to hear that you were generally satisfied with your stay.We are looking forward to seeing you again.Kyoto Tower Hote Annex Reception He
Guest User
Standard Twin Room + Extra Bed (For 3 Persons)
Stayed in Nov 2023
Friends
3 review
Great
Posted on Jan 29, 2024
Good location, close to Kyoto station, and with a convenient store around the corner. The room was a bit small and no views from window but quite clean. Amenities e.g. toothbrush and lotions were available for free collection at the lobby.
Response from Property: Dear guest,Thank you for your staying at Kyoto Tower Hotel Annex.We would also like to thank you again for your valuable reviews.We will strive to improve the service with pride of being the gateway to Kyoto.We are looking forward to seeing you next time.Kyoto Tower Hotel Annex Receptionist Araki
Andrei
Standard Twin Room + Extra Bed (For 3 Persons)
Stayed in Nov 2023
Other
6 review
Very Good
Posted on Dec 9, 2023
Good business hotel located near the station. Has washing machines. The issuance of items is implemented in a very interesting way; they are located on the ground floor in the lobby and visitors can take items of their choice, for example, today you need three bath salts, take three salts.
Response from Property: Dear guest, Thank you very much for staying at Kyoto Tower Hotel Annex. We will continue to strive to improve our service based on the guest’ opinions, not being content with the good location. We would be very grateful if you visit at our hotel someday again. Kyoto Tower Hotel Annex Reception clerk Ueno
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