Hotels in Kyoto City Centre, Kyoto

The location is superb ! But we had a hard time finding the entrance . there should be more info about the direction . we arrived at 1am and there wasn’t anyone to ask for directions . the room is really tiny and would only be good for a short stay. it is a convenient place as it is on top of the station . i’ve posted the exit of the hotel - kintetsu hachijo guchi

I recently stayed at Hotel Granvia Kyoto and wanted to share my insights on various aspects of this well-established local favorite. Location: A Hub of Convenience Situated directly on the station grounds, Hotel Granvia Kyoto boasts multiple entrances for easy access. While the hotel may show signs of aging, it remains a beloved choice for both business and leisure travelers. The local atmosphere adds a unique charm, and its proximity to Kyoto Tower, shopping malls, and transportation hubs within a 5-10 minute range makes it a convenient base for exploring the city. Cleanliness: Classic Comfort with Minor Dust The hotel maintains a level of cleanliness, although signs of age are noticeable, particularly in the slightly dusty rug and bedboard. While these minor imperfections exist, they don't overshadow the overall comfort of the stay. The hotel's enduring popularity suggests that many guests find the cleanliness to be at an acceptable level. In conclusion, Hotel Granvia Kyoto's enduring popularity stems from its unbeatable location and a classic appeal that resonates with both locals and visitors. The convenience of being on the station grounds and its proximity to key attractions make it a worthwhile choice. Although signs of age are evident and there's room for improvement in certain aspects, the overall experience remains comfortable, offering a genuine taste of Kyoto's timeless allure.

Pros : Close to JR Kyoto station, just about 10 mins walk. Hotel looks quite new & very clean Rooms are spacious enough (considering Japan’s standard) Staff are generally friendly and always prompt to offer help. Very extensive breakfast buffet spread, literally one of the best we had before. Definitely worth booking a room package including breakfast. The only downside, the hotel tends to be a little overcrowded and bustling during our stay. It’s great for families but if you are looking for quiet or private getaway, then you may want to consider elsewhere.

The hotel management let us down in the last 15 minutes before we left although everything was good before then. We checked out 15 minutes earlier at around 9.45 in the morning and loaded our luggage to our car at the hotel parking space. Just walked away, a man rushed to us and yelled at us without showing his identity: ‘Did you park your car there? You must go now!’ We said that we were the hotel guest and asked who he was. Reluctantly but still not showing his name badge, he said that he was the hotel manager (what a hotel manager!) and insisted we must drive away immediately. Very unset to a hotel guest who was allowed by its staff to park their car the night before to be greeted by a manager like that, right? Going back to the hotel front desk to settle the trouble, the man remained arrogant, did not apologize and just kept saying ‘you CANNOT park the car’ without mentioning why we COULD in fact park our car there overnight. (Why it was permitted by front desk staff? Why was there no sign and no block there? Why no one called to our room and explained if it was a breach of hotel regulation?) When we said as a hotel guest we should still have the right to park the car before checkout time which was 10.00 am, the man seemed not figuring out what our argument was and, most ridiculously, as a hotel manager to greet guests all over the world, he did not know what the words ‘courtesy’ and ‘polite’ mean. Fortunately we just stayed at Chisun Premium Kujo for one night in our 7-day trip in Kyoto. It was a totally different experience when we stayed at 俵屋旅館and Gate Hotel the following days, which was an authentic Kyoto experience to a frequent Kyoto traveller like us. As management in our own company, we reassure that, from Chisun’s experience, training to manager is much more important than to junior staff. Very often it is the management, not frontline staff, who irritates customers and ruins the company’s reputation. We had the man’s business card at last but are not going to show here. Hope the hotel management can train their staff professionally in the future.

The location is strategic, just next door to Kyoto Station which houses Isetan of 12 floors that has this amazing food hall. Also it has Porta Dining so you will never go hungry. The customer service is brilliant and precise. They assisted me with luggage transfer to my Osaka hotel. Next is the room, that is big for Japanese standards. Love the room design with a smart separator to the toilet. So well designed. Breakfast starts at 6.45am. A lovely spread and we got to know how Japanese have for breakfast. The hotel is one of the reasons my stay in Japan is amazing and I would recommend to people who wants to stay here.

Thousand Kyoto is a very good hotel modern and hip great services breakfast is average so can actually go for budget breakfast at station instead. Otherwise happy with the hotel generally! Would be nice if can offer hot bath at no extra charges for hotel guests.

The water in the bathroom is very weak and bathing takes a long time, which is very unpleasant. However, there is a bus stop near this hotel. It is very convenient to go to the JR station. The streets nearby are also quiet. Unfortunately, there are no restaurants. There is only a Royal Host Western restaurant. The service is very good and the food is delicious.

The room was spacious, clean, and well-equipped with modern amenities. The bed was comfortable, ensuring a restful sleep. The hotel staff provided exceptional service, and the location was convenient. Overall, I highly recommend staying there.

My booking was initially for a 46m² Connecting Room but was informed by hotel that my reservation was for 28m² Standard Quad Room. Chose to proceed after Trip proposed a solution. Hotel Location is very convenient, so near to Kyoto Station. There is a nice lounge area that provides free beverages for hotel guests between 2-8pm. Staff are very friendly, polite and helpful. Room was clean and comfortable. We enjoyed the Hotel buffet beakfast too. Hotel even provided luggage storage for us (till 8+pm) after we checked out. We really enjoyed the stay at the hotel!

Staff Are very attentive and quick, they are able to assist you in English too if you can't communicate in Japanese. Transport is easy as it is located about 10-15 minutes away from Kyoto Station which has Shinkansen/JR trains/bus available. Given a cozy room with various options of daily cleaning (none/basic/partial/full) main difference being if you want the bathtub to be washed / bed to be made, so you can hang it by your door to notify the crew accordingly.