Le Château de la Redorte & Spa

The studio villa was nicely appointed, very clean and quiet. Sandrine and her team are true professionals, welcoming and concerned about the well-being of their customers. I unreservedly recommend the Château de la Redorte where I plan to return soon for another soothing break.

Magnificent experience in a recently renovated residence. Almost new studio room. I did not test the pool as other people were using it that same day. Too bad this evening closed from November to March.

Looking at the photos, you might think you are in a castle but when you arrive at reception you quickly become disillusioned! We are better received and welcomed in an Ibis in an industrial zone! A middle-aged woman, Sandrine, says she is the manager of the establishment. We have to take her word for it even though she has more the posture of a narrow-minded receptionist. Indeed, when we ask her for information, she answers us as if we were stupid children, with sentences like "well yes, that's how it works" emphasizing the words and with a little smirk. The next day, it is precisely 12:32 p.m., we meet her at the entrance to the castle. My husband begins his sentence with "hello Madam, excuse me, can you tell us if...." he did not have time to finish his sentence. With a fishmonger's voice she exclaimed "it's half past twelve and at half past twelve we eat, we have the right, don't we?" When I wanted to intervene she interrupted me, still saying in a vehement tone "and no need to come back at two o'clock, there won't be anyone". My husband still asked his question: is the village restaurant open on Monday lunchtime? She had already turned her back on us as she continued on her way and shouted "I don't know, call, that's what phones are for, right?" As you can see, don't expect to stay in a castle. Even if the building is indeed one, the services and the staff are not up to par: the restaurant is correct but without the charm that one expects from a castle. The bed and bath linen is identical to that of an Ibis. The price of a castle with the services of a low-end hotel. In the village of Azille the traders explained to us that the quality of the castle has been declining year after year since the arrival of a new buyer. As proof, according to them it is the waltz of directors who never stay very long and no one in the region will work there as a chambermaid, unless they have no other job opportunity. A very mixed experience and, at the price of the room, it's a shame: take an average hotel and visit castles, at least you'll know what you're paying for!

We had a fabulous stay there. We rented a villa with a private pool and were not disappointed. We were able to enjoy an hour of spa time, a very pleasant moment of relaxation. We recommend with your eyes closed if you are looking for a week of change of scenery and rest.

We stayed at this establishment over Easter and we loved it. We had doubts that it would really be like the images and that we could stay in the castle and reality surpassed the photos. It is a beautiful place, with a lot of history and ideal for resting where you will feel like a marquis. It is true that in terms of services, it does not have the services that standard hotels usually enjoy, but for us that was no impediment. The girl at the reception was very friendly at all times and helped us in every way possible. They even upgraded our room since they needed the room they had initially assigned us. It is a place to which we will undoubtedly return as soon as we can.

The setting is superb: castle / canal du Midi We were in a villa, almost new with private swimming pool Pleasant decor Air conditioning The staff takes great care of us The breakfast is good Large private parking Hotel well located for visits We would be delighted to book again and longer next year