To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.1
Service4.2
Cleanliness4.3
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All reviews(69)
Positive reviews(23)
Reviews with photos/video(3)
Delicious breakfast(8)
Negative reviews(1)
Guest User
Superior Double Room
Stayed in січ. 2024 p.
Business travelers
55 review
5.0/5
Outstanding
Posted on 19 січ. 2024 p.
Many exhibitors and visitors to the exhibition stayed in this hotel or in nearby B&Bs.
There is a supermarket nearby
When going to the exhibition, you can choose Line 1 instead of Line 8.
Rich variety of breakfast
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Your H-Hotels Team,Fabienne Lennert - Online Reputation Manager West
Guest User
Superior Double Room
Stayed in квіт. 2024 p.
Business travelers
2 review
3.2/5
Posted on 28 квіт. 2024 p.
During the exhibition, the price was 3900+ per night, for a total of 6 nights. Compared with domestic hotels, it is a little better than chain hotels, with old facilities. The only advantage is that it is close to the exhibition hall.
The breakfast is the same every day, with not many varieties. There is a charge for an extra bottle of water in the room.
With such a high room rate, there should be enough staff, but there is no one at the service desk most of the time, and there is no umbrella to borrow when it rains.
On the way to the hotel or in the hotel, I lost my wallet (all the cards and cash were in the wallet), and asked the hotel to adjust the surveillance from the entrance to the check-in. The answer was that the procedures were complicated and difficult to handle.
I will never stay in this hotel again when I go to Hannover again!
Original TextTranslated by Google
Response from Property: Dear guest,We were very pleased to receive your positive review, but we will also discuss and evaluate your suggestions internally. Thank you very much for your comment!We look forward to welcoming you to our hotel again in the future.With best regards, Your team from H-Hotels,Fabienne Lennert - Online Reputation Manager West
Guest User
Comfort Double Room
Stayed in бер. 2024 p.
Solo travelers
5 review
4.7/5
Amazing
Posted on 22 бер. 2024 p.
The breakfast is great, the transportation is convenient, the environment is good, and the layout at the entrance is also good. However, the facilities seem old and you need to contact the waiter yourself. It feels that the cleaning staff does not clean up properly.
Original TextTranslated by Google
Response from Property: Dear guest,Thank you very much for taking time to share some nice impressions with us. We highly appreciate your comments and hope to get the chance to welcome you back again.Kind regards,Your H-Hotels Team,Fabienne Lennert - Online Reputation Manager West
Guest User
Junior Suite
Stayed in січ. 2024 p.
Business travelers
4 review
4.0/5
Very Good
Posted on 17 січ. 2024 p.
The breakfast was rich and the room was clean. However, the quilt was small and the suite was not heated enough. The hotel surveillance was not complete and a customer's bag was stolen while having breakfast.
Original TextTranslated by Google
Response from Property: Dear guest, Thank you very much for the fantastic review you have given our hotel. We are delighted that you enjoyed your stay with us and hope to welcome you back soon! With best regards, Your team from H-Hotels,Fabienne Lennert - Online Reputation Manager West
Guest User
Comfort Double Room
Stayed in січ. 2024 p.
Business travelers
8 review
1.0/5
Posted on 19 бер. 2024 p.
My entire backpack was stolen in the hotel restaurant, including my cell phone, computer and even passport. The hotel was not responsible and the surveillance camera could not see it. This is a bad review. In short, I don’t recommend it!
Original TextTranslated by Google
Response from Property: Dear guest,Thank you for your honest critics. We are very sorry that you got such a bad experience with our service. As you can see in other reviews this is not our standard and daily business and we would like to apologize for this misunderstandings and circumstances you had during your stay. Please be assured that we take your review very seriously and share them to our colleagues to improve in our quality of service. Kind regards,Your H-Hotels Team,Fabienne Lennert - Online Reputation Manager West
Cathyli
Comfort Double Room
Stayed in січ. 2024 p.
Business travelers
4 review
4.7/5
Amazing
Posted on 30 січ. 2024 p.
There are shuttle buses to and from the exhibition hall, which is convenient, and the subway is also nearby.
Original TextTranslated by Google
Response from Property: Dear Cathyli,Thank you very much for the fantastic review you have given our hotel. We are delighted that you enjoyed your stay with us and hope to welcome you back soon! With best regards, Your team from H-Hotels,Fabienne Lennert - Online Reputation Manager West
Guest User
Superior Double Room
Stayed in жовт. 2023 p.
Business travelers
24 review
5.0/5
Outstanding
Posted on 16 жовт. 2023 p.
The breakfast at the hotel was very good and the room was nice and clean. The environment is good and the beer in the restaurant for dinner is delicious
Original TextTranslated by Google
Response from Property: Dear guest, Thank you very much for the fantastic review you have given our hotel. We are delighted that you enjoyed your stay with us and hope to welcome you back soon! With best regards, Your team from H-Hotels,Fabienne Lennert - Online Reputation Manager West
Guest User
Comfort Twin Room
Stayed in вер. 2023 p.
Business travelers
6 review
5.0/5
Outstanding
Posted on 30 вер. 2023 p.
The room is nice, the breakfast is rich, and the price is good. It's very close to the exhibition hall, just over a kilometer away. It's a good walk. It's not far from the train station to take a taxi. It's of good quality.
Original TextTranslated by Google
Response from Property: Dear guest, Thank you very much for the fantastic review you have given our hotel. We are delighted that you enjoyed your stay with us and hope to welcome you back soon! With best regards, Your team from H-Hotels,Fabienne Lennert - Online Reputation Manager West
Anonymous User
Comfort Double Room
Stayed in бер. 2023 p.
Couples
3 review
4.7/5
Amazing
Posted on 13 трав. 2023 p.
It seems like a hotel I would visit often. If you go to Messe, the location is good and there is a mart nearby. However, the center is a bit far. Nice though!
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Kind regardsYour H-Hotels TeamFabienne Lennert - Online Reputation Manager West
Guest User
Junior Suite
Stayed in вер. 2023 p.
Business travelers
3 review
5.0/5
Outstanding
Posted on 18 жовт. 2023 p.
The room is clean and tidy. It's close to the exhibition. It's very convenient to have a car to pick you up.
Original TextTranslated by Google
Response from Property: Dear guest, Thank you very much for the fantastic review you have given our hotel. We are delighted that you enjoyed your stay with us and hope to welcome you back soon! With best regards, Your team from H-Hotels,Fabienne Lennert - Online Reputation Manager West
Guest User
Business Double Room
Stayed in черв. 2023 p.
Family
1 review
5.0/5
Outstanding
Posted on 9 черв. 2023 p.
The rooms were clean. Parking spaces nearby. Breakfast was very sufficient. It was very nice. If we are in the area again we will book there again.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your positive feedback. We are really happy to hear that you will definitely stay with us at the H4 Hotel again on your next visit to Hanover! We are very pleased that you felt comfortable with us at the H4 Hotel Hannover Messe and we look forward to your next visit. Warmest regards, your H-Hotels team, Christina Dinklage - Online Reputation Manager
Anonymous User
Comfort Double Room
Stayed in квіт. 2023 p.
Business travelers
42 review
4.5/5
Great
Posted on 29 квіт. 2023 p.
rich breakfast
But sometimes it is not timely to change dishes
There are shuttle buses in the morning and afternoon during the exhibition period
It's written on the front desk
Ten minutes walk from the light rail station
Half an hour away from the city center by light rail
Original TextTranslated by Google
Response from Property: Dear Guest, thank you very much for the fantastic review you gave our hotel. We are pleased that you enjoyed your stay with us and hope to welcome you back soon! With warm regards Your team from H-Hotels,Fabienne Lennert - Online Reputation Manager West
Anonymous User
Comfort Double Room
Stayed in вер. 2023 p.
Booked for others
1 review
5.0/5
Outstanding
Posted on 7 груд. 2023 p.
Very good, very close to the convention center.
Original TextTranslated by Google
Response from Property: Dear guest, Thank you very much for the fantastic review you have given our hotel. We are delighted that you enjoyed your stay with us and hope to welcome you back soon! With best regards, Your team from H-Hotels,Fabienne Lennert - Online Reputation Manager West
Guest User
Comfort Twin Room
Stayed in вер. 2023 p.
Business travelers
12 review
5.0/5
Outstanding
Posted on 16 жовт. 2023 p.
The hotel is big and the breakfast is good
Original TextTranslated by Google
Response from Property: Dear guest, Thank you very much for the fantastic review you have given our hotel. We are delighted that you enjoyed your stay with us and hope to welcome you back soon! With best regards, Your team from H-Hotels,Fabienne Lennert - Online Reputation Manager West
Yiwangwuqianjin
Comfort Twin Room
Stayed in вер. 2023 p.
Business travelers
196 review
5.0/5
Outstanding
Posted on 2 жовт. 2023 p.
Not bad, very good, easy to find
Original TextTranslated by Google
Response from Property: Dear Yiwangwuqianjin,Thank you very much for the fantastic review you have given our hotel. We are delighted that you enjoyed your stay with us and hope to welcome you back soon! With best regards, Your team from H-Hotels,Fabienne Lennert - Online Reputation Manager West