3-Star Hotels in Laguna Woods

My Fiancee and I stayed 2 nights at the Ayres Laguna Woods 8/26-8/28 room 123. Housekeeping is frequently The floors were absolutely filthy! Unfortunately, we neglected to pack our slippers. I have attached photos of our feet 30 min after showering and walking around only inside the room. In addition, a photo of a washcloth with only a small amount of water dampening the cloth. The floors had obviously not been mopped in a very LONG TIME. In addition, the Mattress was broken down, the box springs squeeked loudly at the slightest movement. I must state that it was difficult for me to write this review as I have worked in the Hospitality and more specifically the Hotel/Resort industry for many years. Even more specifically I have worked within and lead the Rooms Divisions of multiple Hotel Brands and Regions. I always over look the small stuff as Housekeeping can be a thankless and under appreciated element of a Guests stay. I attempted to speak with a Manager upon our departure Sunday morning but was informed that no Manager was available for me to speak with. I typically don't write reviews, particularly negative one's but in this case I had to make an exception and can not in good faith recommend this Hotel.

With a stay at this cottage in Laguna Hills, you'll be within a 15-minute drive of Irvine Spectrum Center and Orange County Great Park. This cottage is 11.6 mi (18.7 km) from South Coast Plaza and 9.9 mi (15.9 km) from University of California, Irvine.This smoke-free cottage features complimentary parking nearby and a playground.Free self parking is available onsite.Make yourself comfortable in this air-conditioned cottage, featuring a kitchen with an oven and a stovetop. Conveniences include a microwave and a ceiling fan, and housekeeping is provided on request.

Located in Laguna Hills, this cottage is within a 15-minute drive of Irvine Spectrum Center and Orange County Great Park. This cottage is 11.6 mi (18.7 km) from South Coast Plaza and 9.8 mi (15.8 km) from University of California, Irvine.Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.Free self parking is available onsite.Make yourself comfortable in this air-conditioned cottage, featuring a kitchen with an oven and a stovetop. Conveniences include a microwave and a ceiling fan.