Stoneridge Estate

Stoneridge Estate Reviews

Stoneridge Estate

756 Lake Hayes-Arrow Junction Highway RD 1, Frankton, Lake Hayes Estate, Lake Hayes, Otago, 9371, New ZealandView Hotel Details
Stoneridge Estate
Stoneridge EstateStoneridge EstateStoneridge Estate
Check available rooms for your travel dates
We Price Match
1 night

Stoneridge Estate Guest Reviews

4.7/5
Amazing
53 review
Verified reviews
Location4.6
Amenities4.7
Service4.6
Cleanliness4.7
Filter by:
Sort by:
All reviews(53)
Positive reviews(45)
Reviews with photos/video(8)
Negative reviews(1)
Guest User
Lakeview Lodge
Stayed in Aug 2024
Family
5 review
4.7/5
Amazing
Posted on Aug 5, 2024
Excellent environment and facilities, however the breakfast quality is a bit of disappointing.
Guest User
Retreat Suite
Stayed in Nov 2023
Couples
1 review
4.0/5
Very Good
Posted on Feb 9, 2024
The hotel's facilities and environment are very good. The only thing that makes me angry is that when we checked in, the waiter asked us where we were from. The answer was China. The service attitude suddenly became bad, the smile disappeared, and the room we were given was in the corner with obstructed view.
Original TextTranslated by Google
6/8
Anonymous User
Retreat Suite
Stayed in Nov 2023
Couples
9 review
4.5/5
Great
Posted on Nov 4, 2023
A luxury house located in the middle of the mountain, with very tasteful design. There is a recliner outside each room. The aromatherapy in the bathroom is too fragrant.
Original TextTranslated by Google
Monica Yuu
Lodge Room
Stayed in Sep 2023
Couples
10 review
5.0/5
Outstanding
Posted on Sep 30, 2023
The best hotel on this trip, very good
Original TextTranslated by Google
Anonymous User
Lodge Room
Stayed in Sep 2023
Couples
10 review
5.0/5
Outstanding
Posted on Dec 2, 2023
Great environment, big room, great service
Original TextTranslated by Google
Millicent’s
Lakeview Lodge
Stayed in Jul 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jul 12, 2024
是我住過的最滿意的酒店,環境優美,酒店整體非常優雅。很喜歡我們的房間,落地窗很大,景色超級好。酒店服務也很好,因為莊園太大,還有人開車帶我們去房間。紅酒,飲食都很好,很喜歡。
Translate
Jazmin B
Stayed in Sep 2024
Family
5.0/5
Outstanding
Posted on Sep 4, 2024
We had the absolute pleasure of hosting our small, intimate wedding ceremony and canapés at this stunning estate, and it truly exceeded our expectations. Suzanne was incredibly accommodating and helpful throughout the planning process, ensuring we had everything we needed for the day. With the weather being a bit unpredictable, we appreciated having the beautiful garden as our first choice and the chapel as a Plan B. On the day, we ended up using The Hayes Room for the canapés, as the weather wasn’t the greatest. However, the setting was still just as stunning, and we couldn’t have been more thankful for the flexibility. We also had the chance to rehearse the day before, which made everything feel so much more relaxed and prepared. One of the most unforgettable experiences was being able to set off from the venue’s helicopter pad—it was truly something special and added such a unique touch to our day. We will forever cherish the memories made here!
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 4, 2024
My partner and I hosted our wedding at Stoneridge Estate. I genuinely cannot recommend this venue for weddings enough. The venue was amazing. It was also so easy to organise an overseas wedding using the Stoneridge team. Could not recommend more.
Guest User
Stayed in Sep 2024
Other
3.0/5
Posted on Sep 2, 2024
Let me start by saying I booked this hotel based on the 5 star rating and the reviews. The hotel is beautiful, our room was stunning with a gorgeous view of lake Hayes which was wonderful to walk around. The wine and cheese of an afternoon is a lovely thoughtful touch and the onsite hot pool also very welcome. There is no gym for those staying in a lodge room. The venue has a function area and the staff are sadly more focused on that than the guests we felt. For breakfast, you have to say what time you will be down removing any holiday spontaneity. One morning we said 8am and came down at 7.45 (breakfast served from 7.30) and nothing was out and no staff to be found. I booked the private dinner for my husband and I only to be told by the waitress that she was sorry service was really slow but she was managing a function!!!! Parking is a bit of a challenge, there are no designated car parking spaces and it’s daunting to manoeuvre around the small car park. The staff are pleasant and helpful when you get their attention. My husband tried calling reception twice for details on how to check out and no answer or call back. This place has the potential to be incredible with improved service and perhaps a Nespresso machine in the room.
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 30, 2024
Our wedding at Stoneridge Estate near Queenstown was nothing short of a dream come true. From the moment we arrived, the staff went above and beyond to ensure that every detail was perfect. The team, especially those who worked at our reception, were exceptional, making the day flow seamlessly. The food was absolutely incredible, impressing us and our guests with every bite. The entire day felt like something out of a fairytale, and we often find ourselves wishing we could relive it all over again. The estate itself is breathtaking, with stunning views that made for an unforgettable backdrop to our special day. Our room was luxurious and incredibly comfortable, the perfect retreat to start our first day as husband and wife. To top it all off, we had the most magical helicopter ride to the mountains for our post-wedding photos, which added a unique and adventurous touch to the day. Stoneridge Estate truly made our wedding an experience we’ll cherish forever. We can't wait to come back!
Guest User
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Jul 31, 2024
We had an excellent experience during our stay at Stoneridge Estate. The room was clean and well-maintained, offering stunning views of Lake Hayes. The living areas were comfortable, the meals were of a five-star quality, and the customer service was exceptional. Everything was perfect, and we would highly recommend it.
Guest User
Stayed in Jul 2024
Travel with friends
4.0/5
Very Good
Posted on Jul 9, 2024
A beautiful and quirky hotel with lovely views over the vineyards and lake. Good service - friendly and welcoming - although advice on what to do and where to go was a little hard to get. Dinner in the hotel was good but rather expensive for what it was. Obviously well set up as a wedding event - that was the first reaction at Immigration when we said where we were staying and although only there for one night there was one event the evening we arrived and another coming the following evening.
Guest User
Stayed in May 2024
Other
5.0/5
Outstanding
Posted on May 14, 2024
Stoneridge Estate is absolutely worth staying at. We found the staff to be excellent and attentive. The property itself is gorgeous and charming and our accommodation was amazing, the views were truly spectacular, really, there is nothing bad to say. We can't wait to return one day!!! Our daily breakfast was included and there were many options to choose from. Both the Chef and his assistant were awesome to deal with, just overall lovely people who care about their guests. I recommend this beautiful place to everyone!
Guest User
Stayed in Apr 2024
Other
5.0/5
Outstanding
Posted on Apr 19, 2024
I had my wedding at Stoneridge - it was the most magical and beautiful day of our lives. Thank you Suzanne for helping us arrange the whole wedding!
Guest User
Stayed in Apr 2024
Other
5.0/5
Outstanding
Posted on Apr 19, 2024
We recently held our annual sales awards dinner at Stoneridge and were absolutely thrilled with the venue and the menu and beverages. The team at Stoneridge were exceptionally helpful in the planning of our event, and made the entire evening a success. Very wonderful venue and an amazing team. Will definitely be returning.