Berjaya Langkawi Resort

Berjaya Langkawi Resort Reviews

Berjaya Langkawi Resort

Karung Berkunci 200, Langkawi, Kedah, 07000, MalaysiaView Hotel Details
Berjaya Langkawi Resort
Berjaya Langkawi ResortBerjaya Langkawi ResortBerjaya Langkawi Resort
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Berjaya Langkawi Resort Guest Reviews

4.4/5
Very Good
277 review
Verified reviews
Location4.5
Amenities4.2
Service4.5
Cleanliness4.4
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All reviews(277)
Positive reviews(266)
Reviews with photos/video(132)
Friendly owner(91)
Delicious breakfast(34)
Great swimming pool(26)
Great location(26)
Classy environment(18)
Offers pick-up/drop-offs(18)
Too many mosquitoes(9)
Negative reviews(11)
Family from Oz
Rainforest Studio
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 11, 2024
A paradise in the rainforest. Absolutely loved the hospitality. The location accessibility ans services were amazing. Just a few more points to include the wifi was intermittent and TV was quite an old one with no options. Could have upgraded them and given options for guests to connect through their devices. Also USB plugs for charging could be better as we had trouble charging our phones. But apart from these it is an amazing place a would love to visit them again. Thank you Berjaya.The nature walk cool and we could spot lot of monkeys squirrels lizards and fruit bats
Response from Property: Dear Oz,Greetings from Berjaya Langkawi Resort!Thank you for your wonderful review on Ctrip. It brings us immense joy to know that you enjoyed our beautiful location nestled within the rainforest, peaceful ambience, and Nature Walk activity. I have since addressed your comments on the WIFI and TV channel options with our Department Heads concerned to implement immediate rectification and improvement. We eagerly await your return to our tropical paradise, and it would be our pleasure to welcome you back to Berjaya Langkawi Resort in the future.Yours Sincerely, Ghani Ganesan Executive Assistant Manager
LimBelinda
Family Chalet
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 19, 2024
Lovely resort surrounded by lush greenery and beautiful beach. We loved the chalets set in the middle of the forest - kids and adults alike enjoyed the buggy rides to and fro our chalet but you could take a nice walk and take in the sounds & sights of the forest as well. Kids especially enjoyed the numerous pools available. We were pleasantly surprised by the attentive staff - communicated daily via whatsapp which is really convenient for us. All in all, a great place for a relaxing vacation amid nature!
Response from Property: Dear Belinda,Greetings from Berjaya Langkawi Resort!Thank you so much for taking the time to share your wonderful experience with us. We are thrilled to hear that you enjoyed our beautiful resort surrounded by nature, beautiful private beach, buggy rides, and relaxing swimming pool. It warms our hearts to know that our staff members had retained their shine in striving to create a warm and friendly atmosphere for our guests. Thank you once again for choosing to stay with us and for sharing such a positive feedback. We look forward to welcoming you back for another memorable stay at Berjaya Langkawi Resort.Yours sincerely, Ghani Ganesan Executive Assistant Manager
Guest User
Family Chalet
Stayed in Jun 2024
Family
1 review
2.5/5
Posted on Jun 9, 2024
I will rate this resort a 3 star or 2.5 star. It wasn't a good experience as we have to change the room due to flooring and water clogging. There was no bathrobe and the towels were missing in one bathroom. We moved to another room now but we wasted so much time in arranging and shifting. It's not a kids friendly hotel and we found spiders, mosquitos and bees in the room.
Response from Property: Dear Guest,Greetings from Berjaya Langkawi Resort!It was indeed a pleasure having you with us recently at Berjaya Langkawi Resort. May we take this opportunity to express our deepest appreciation for your kind patronage. Being a resort nestled in the heart of rainforest, presence of insects is sometime unavoidable. Nevertheless, we do equip our rooms with insect screen, insect repellent and spray to handle such situation, and we always hope that it be a positive experience. Additionally, the towels are setup on the bed in swan shape as a welcoming decoration. We value your feedback as it helps us identify areas where we can improve our services and offerings. Once again, our renewed apologies for any inconvenience you may have faced during your stay. We eagerly anticipate the opportunity to welcome you back to Berjaya Langkawi Resort and provide you with the exceptional service in the future. Yours Sincerely, Ghani Ganesan Executive Assistant Manager
Hans Xin
Rainforest Chalet
Stayed in May 2024
Family
10 review
3.5/5
Posted on Jun 4, 2024
Resort location is near cable car and have regular shuttle to cable car station Resort is 30+ years history, for those rooms not yet refurbished the condition is very so so.
Response from Property: Dear Hans Xin,Greetings from Berjaya Langkawi Resort! It was indeed a pleasure having you with us recently at Berjaya Langkawi Resort. May we take this opportunity to express our deepest appreciation for your kind patronage. You will be pleased to know that the resort has embarked on a refurbishment exercise in stages for all areas. Once again, my sincere appreciation for your kind review and I look forward to welcome you back to Berjaya Langkawi Resort.Yours Sincerely, Ghani Ganesan Executive Assistant Manager
laysean
Rainforest Chalet
Stayed in May 2024
Family
3 review
4.7/5
Amazing
Posted on May 29, 2024
I had a pleasant stay at this hotel. Love the environment and facilities provided. Will definitely come back on my next trip.
Response from Property: Dear Laysean, Greetings from Berjaya Langkawi Resort!Thank you for your wonderful review on Trip.com. I am pleased that you had an enjoyable experience during your recent stay with us. Every effort is always made to ensure our customers comfort as our priority. We appreciate the time you took to share your overall experiences, and we are eagerly looking forward to welcoming you back to Berjaya Langkawi Resort in the future.Yours Sincerely, Ghani Ganesan Executive Assistant Manager
dozken
Family Chalet
Stayed in Apr 2024
Family
8 review
5.0/5
Outstanding
Posted on Apr 22, 2024
Berjaya Resort in Langkawi exceeded all expectations. The breathtaking views, luxurious accommodations, and impeccable service made for an unforgettable stay. The resort's tranquil ambiance and array of amenities provided the perfect escape from the hustle and bustle of everyday life. Dining options were exquisite, offering a delightful culinary journey. Without a doubt, Berjaya Resort is a must-visit destination for anyone seeking relaxation and indulgence in paradise.
Response from Property: Dear Dosmukhamed,Greetings from Berjaya Langkawi Resort!I am writing in response to your review of your recent stay at Berjaya Langkawi Resort. We were delighted to read about your experience and the good rating you bestowed upon us. It brings us joy to know that you enjoyed our amazing location with stunning view, spacious accommodation, diverse culinary offerings, and had an unforgettable vacation at our resort. Once again, thank you for taking the time to share your feedback and your best recommendation to others for staying with us. Your kind patronage is deeply valued, and we eagerly anticipate the pleasure of serving you again in the future.Yours Sincerely, Ghani Ganesan Executive Assistant Manager
Hannah
Rainforest Chalet
Stayed in Mar 2024
Couples
6 review
5.0/5
Outstanding
Posted on Apr 4, 2024
Absolutely wonderful place! The staff were so friendly and helpful as soon as we arrived. My husband was fasting for Ramadan, so they changed his breakfast to an in-room delivery for 4am for no extra charge. The hotel breakfast itself was also excellent with lots of fresh, local cuisine to try. We stayed in the rainforest chalet - the room was really comfortable and the scenery was beautiful with lots of local wildlife. We spotted monkeys, monitor lizards. hornbills and flying lemurs while we were staying there, all in their natural habitat. Swimming pool was also lovely and the private beach was idyllic. You can swim in the sea but they have a ‘safe section’ marked off as there can be jellyfish in the sea. There are lots of local activities to do which the hotel can organise for you - we hired a private boat to take the mangrove tour, but there are many options and lots for kids to do too. Highly recommend and we will return again!
6/8
Response from Property: Dear Hannah,Greetings from Berjaya Langkawi Resort!I am writing in response to your review of your recent stay at Berjaya Langkawi Resort. We were delighted to read about your overall experience and the good rating you bestowed upon us. It brings us immense joy to know that you enjoyed our wonderful location, comfortable room with natural surroundings, presence of wildlife, idyllic swimming pool & private beach, and the Mangrove tour excursion. Once again, thank you for taking the time to share your feedback and your recommendation to others for staying with us. Your kind patronage is deeply valued, and we eagerly anticipate the pleasure of serving you again in the future.Yours Sincerely, Ghani Ganesan Executive Assistant Manager
Simon.dtc
Rainforest Chalet
Stayed in Mar 2024
Other
8 review
4.2/5
Very Good
Posted on Mar 19, 2024
A pretty good but old facility place to stay. Sunshine, forest, sea, beach, etc.
Response from Property: Dear Simon,Greetings from Berjaya Langkawi Resort!Thank you for choosing our Resort. We are delighted to know that you enjoyed our fantastic location nestled in the heart of the rainforest and beach. Your kind patronage is deeply valued, and we eagerly anticipate the pleasure of serving you again in the future.Yours Sincerely, Ghani Ganesan Executive Assistant Manager
Guest User
Rainforest Chalet
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 27, 2024
Loved this hotel the beach was lovely nice pool great food at the restaurants we booked a rainforest chalet and it did not disappoint we had one with a view of the sea. We visited the spa and the treatments were one of the best I’ve never had. Staff were lovely and friendly it’s a great location easy access to airport and sky cable cars. The day wee were leaving after checkout we were offered another room to shower and get ready this was so lovely of the hotel to let us use another room the room was really nice and it meant we could use the pool and beach until we left for our flight.
Response from Property: Dear Guest,Greetings from Berjaya Langkawi Resort!I am writing in response to your review of your recent stay at Berjaya Langkawi Resort. We were delighted to read about your experience and the good rating you bestowed upon us. It brings us joy to know that you enjoyed our comfortable Rainforest Chalet, private sandy beach, great pool, delicious food, best spa offerings, and friendly staff. Once again, thank you for taking the time to share your feedback. We eagerly await your return to our tropical paradise, and it would be our pleasure to welcome you back to Berjaya Langkawi Resort in the future.Yours Sincerely, Ghani Ganesan Executive Assistant Manager
Jessika Beaulieu
Rainforest Chalet
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 21, 2024
My sister, myself and my 3 year old niece stayed at the Premier Seaview Chalet for 6 days and then moved to the Rainforest Chalet for another 6 days. The Rainforest chalet was further from the lobby but the resorts has cars to bring you to your chalet and the wait time was less than 2 mins. The room was smaller than the Seaview and the bathroom had a shower and not a bath but the room was slightly more modern looking. Still very clean and comfortable. The in room service was very useful to my sister and niece when my niece did not want to leave the room (haha). The pool bar staff were so nice - giving extra whipped cream to my niece to make her smile. The resort also has a lot of excursions available - the island hopping was great. Be ready to see monkeys!! They will take your food if you leave it close to them We had such a great and relaxing time and I really hope I get to come back some day
Response from Property: Dear Jessika,Greetings from Berjaya Langkawi Resort!Thank you so much for taking the time to share your wonderful experience with us. We are thrilled to hear that you enjoyed our beautiful location surrounded by the nature, comfortable Premier Seaview Chalet, relaxing swimming pool, diverse culinary offerings, delicious breakfast spread and the island hopping excursion. Your compliments will be shared with all our staff, as it will surely motivate them to continue delivering exceptional experiences to our guests. Your recognition and recommendation mean the world to us. Thank you once again for making Berjaya Langkawi Resort your preferred resort, and we look forward to create more wonderful memories with you in the future. Yours Sincerely, Ghani Ganesan Executive Assistant Manager
Celine Kee
Premier Seaview Chalet
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Dec 21, 2023
Good service, the place 30 minutes from jetty, resort so nice and beautiful, Beach Brazzer beautiful and foods was delicious, but Thai Restaurant foods not very nice, but the view from Thai Restaurant was so beautiful. Breakfast buffet no special, taste normal. So everything was good, good experience to me and my family too, thank you.
6/19
Response from Property: Dear Kee Lee Keat,Greetings from Berjaya Langkawi Resort!I am writing in response to your review of your recent stay at Berjaya Langkawi Resort. We were delighted to read about your experience and the good rating you bestowed upon us. It brings us immense joy to know you and your family enjoyed the warmth of our great staff, diverse dining options with delicious food, and overall stay at our Resort. Your comments about the breakfast will be shared with our team to address the issues raised and improve the food taste. Your kind patronage is deeply valued, and we eagerly anticipate the pleasure of serving you again in the future.Yours Sincerely, Ghani Ganesan Executive Assistant Manager
Guest User
Premier Seaview Chalet
Stayed in Aug 2024
Couples
3 review
4.5/5
Great
Posted on Aug 15, 2024
Very nice and helpful staff. Thai restaurant was excellent, beach restaurant was great. The food at Chinese restaurant was good but the restaurant lacked atmosphere and needed a make over. We played tennis. Court was fine and secure but not flat in places. Mangrove kayak trip was tiring but fun
Response from Property: Dear Guest,Greetings from Berjaya Langkawi Resort!It was indeed a pleasure having you with us recently at Berjaya Langkawi Resort. May we take this opportunity to express our deepest appreciation for your kind patronage. We are delighted to hear that you appreciated the culinary offerings at Pahn Thai and Beach Brasserie, helpful staff and it’s wonderful our location resonates with you. You will be pleased to know that the resort has embarked on a refurbishment exercise in stages for all areas. Your kind patronage is deeply valued, and we eagerly anticipate the pleasure of serving you again in the future.Yours Sincerely, Ghani Ganesan Executive Assistant Manager
Nabil
Premier Seaview Chalet
Stayed in Jul 2024
Family
1 review
4.5/5
Great
Posted on Jul 24, 2024
Beautiful resort style hotel in a more secluded area of Langkawi. Its an older resort so there are some signs of wear and tear but great job from the management of the hotel in renovations and maintenance. There is a buggy service 24/7 to bring guests to and fro the hotel’s amenities and rooms. Great breakfast spread.
Response from Property: Dear Nabil,Greetings from Berjaya Langkawi Resort!Thank you for your wonderful feedback on Ctrip. We are delighted that you like our room amenities, shuttle service, and great breakfast spread. Yes, we are glad that you noticed our ongoing rehabilitation work in stages for all areas. Your kind patronage is deeply valued, and we eagerly anticipate the pleasure of serving you again in the future.Yours Sincerely, Ghani Ganesan Executive Assistant Manager
nhmfizs69@gmail.com
Rainforest Chalet
Stayed in Apr 2024
Couples
2 review
4.0/5
Very Good
Posted on Apr 22, 2024
Beautiful place and peaceful
Response from Property: Dear Guest,Greetings from Berjaya Langkawi Resort!Thank you for your recent patronage at Berjaya Langkawi Resort, and for taking the time to write a review! It brings us immense joy that you enjoyed our beautiful resort, and had a pleasant vacation with us. We eagerly await your return to our tropical paradise, and it would be our pleasure to welcome you back to Berjaya Langkawi Resort in the future.Yours Sincerely, Ghani Ganesan Executive Assistant Manager
Jeff Ivanos Gana
Rainforest Chalet
Stayed in Jun 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Jul 29, 2024
Place is quite far and obsolete but the views are amazing. They tried their best to maintain cleanliness but being in the wilderness and using old furnitures make the room less clean. Recommended for those wanting to have a nice sumptuous breakfast and a visit to Langkawi skybridge
Response from Property: Dear Jeff,Greetings from Berjaya Langkawi Resort!Thank you for taking the time to share your recent experience of our resort. It brings us joy that you enjoyed our wonderful resort with amazing view. On a positive note, we are excited to inform you that the resort is currently embarked on a phased refurbishment exercise for all rooms. Your kind patronage is deeply valued, and we eagerly anticipate the pleasure of serving you again in the future.Yours Sincerely, Ghani Ganesan Executive Assistant Manager