Novotel Nancy Reviews

It was alright. 4 star in Europe is weird because is no where as good as 4 star in Asia

After staying in Neurembergs Novotel we were excited to be returning to the brand, however.. Hmm the decor and style of this hotel is very dated and the room we stayed in although passable for business travellers, was dated and needs renovation. The hotel itself is very practical like a motorway business hotel, but definitely lacking character and charm for the price we paid. I found the cafe very overpriced for coffee, I guess due to the location and lack of surrounding facilities they can overcharge for internal services. But overall disappointing, staff were in a rush to get us in and out and couldnt help us with a baby cot on the day we arrived which was also disappointing. I think for business travellers looking for a clean practical hotel this is fine but as holiday travellers I would definitely be looking for a different experience next time.

Voyage d’affaires. C’est un bon hôtel mais les chambres affaires n’ont rien de différent des chambres standard.

Personnel accueillant et très agréable chambres spacieuses et propres cadré agréable

The room wasn’t as clean as I would have hoped for a Novotel. So much dust everywhere. No water in the room only to find out you need to collect a bottle and fill it near the reception. Only noticed when it was after midnight. Why having a fridge in the room and no water or drinks in it. The sink in the bathroom smelled of sewage. Pool area and general area looked ok. Ed was a double and made a lot of noise when turning. Not great.

Nice hotel but food too expensive for the quality.

Stayed here overnight on a journey south in France with friends. The staff were friendly efficient and keen to please. The restaurant managed to go that wee bit further than other hotels in the Novotel chain and provided good food with good service. Is on the list to use again in the future.

This hotel is is well positioned. Upon arrival we were seen by the receptionist relatively in good time even though she had a long queue. Bedrooms are good size but sadly my bedroom smelt of sewage. Bed was extremely comfortable & a good size. The following morning we went down to breakfast and there were flies all over the food. Now I appreciate the hotel can't stop flies from coming in from outside but they can cover the food - sadly this put me off having breakfast. I did inform the receptionist upon checkout and he deduct the breakfast from my bill I would not stay again nor recommend this hotel

Decided to discover Nancy for a quick weekend getaway. Hotel is situated near the motorway and is easy for driving down into town. Executive Room was comfortable if a bit small. Sofa bed for the third guest is a bit hard. Bathrooms are compact but adequate and separate WC is useful when travelling with a teenager. Rooms have been renovated recently. Oddly, the safe was not yet secured to the cupboard. Reception and breakfast staff are friendly. There is a feeling of understaffing though. For example, the sofa bed had not been prepared on arrival. Breakfast choice is fine and varied. We did not have time to swim, but the pool area looks nice and the pool is quite large. From the parking, the hotel was full while we were there, but everything worked well. Some guests are completely inconsiderate when it comes to parking and yelling to each other, but that is not the hotel‘s fault. I would recommend this hotel and would stay there again if in Nancy or in nearby Lorraine.

Stayed overnight on our return to Calais, and found the hotel to be extremely busy. The rooms are standard Novotel rooms but our bathroom was quite small. The up side is that it does have ai-conditioning. The pool area is OK, but it is quite small. The food, again, typical of this type of hotel but ok. Expensive for what you get, and several area's, the stairwell's, need attention. Stated loud for the noise levels, but this was only in the main public areas. Would probably find somewhere else next time.

We arrived at the Novotel, Nancy with only 8 km range left on our electric car, on a cold, foggy night. The Reception desk welcomed us, connected us to one of the chargers in the hotel parking, and sent us off to a comfortable room. Later we had a fine dinner at the hotel restaurant. A very family-friendly atmosphere. Highly recommended.

We stayed one night on our road trip. We arrived in the evening and left next morning, had dinner and breakfast at the hotel. The location was good for this purpose not far from the highway, room and hotel all in all was clean, service was friendly, everyone in the family was happy with their meals - so this worked very well for us. Happy to choose this hotel again.

Very nice hotel with a heated pool and good restaurant. My husband and I stayed one night while visiting Nancy and we really enjoyed it. It was like a mini vacation!

It's a shame that air conditioning was out of the question. The Receptionist said she has to turn on the air conditioning for the whole building???? This is a Hotel, according to your amenities, you have an air conditioning and that was the reason for me booking this hotel 😭😭😭I had to open the window and bear the noise of the main road all night.Very disappointing.