258 Bai Chay Road, Ha Long, Quang Ninh Province, VietnamView Hotel Details
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The Yacht Hotel by DC Guest Reviews
4.8/5
Amazing
65 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.9
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All reviews(65)
Positive reviews(65)
Reviews with photos/video(23)
Awesome stay(19)
Friendly owner(15)
Delicious breakfast(13)
Clean and tidy(12)
Awesome rooms(9)
Classy environment(5)
Awesome amenities(5)
Sue168
Premium Room
Stayed in Apr 2024
Family
1 review
4.5/5
Great
Posted on Apr 30, 2024
I was there for 3 days. In General service is good. Staff is nice. Room is really big and clean. noise canceling is excellent. I canโt hear anything even the hotel located near a bar.
Minus: bathtub not really clean. Breakfast is not suitable with Asian.
6/13
Response from Property: Dear Sue168, thank you for your recent stay and for taking the time to provide feedback. We're glad to hear that you enjoyed our service, found our staff friendly, and appreciated the size and cleanliness of your room, along with the excellent noise cancellation. However, we apologize for the cleanliness of the bathtub not meeting your standards and for the breakfast options not being well-suited to Asian tastes. Your comments are invaluable for improving our services and we will address these issues promptly. We hope to welcome you back to The Yacht Hotel by DC and provide a fully satisfying experience on your next visit. Warm regards, Linh Hoang - Hotel Manager - The Yacht Hotel by DC
Guest User
Deluxe King Room
Stayed in May 2024
Couples
2 review
4.5/5
Great
Posted on May 18, 2024
This is the best hotel I ever been! So clean!! Very high quality!
I recommend it very much!! EXCEPTIONAL!
But no food place around๐ค
Response from Property: Dear Guest, Thank you for your exceptional review and for recommending The Yacht Hotel by DC so highly. We are thrilled to hear that we are the best hotel you've ever visited and that you appreciated our cleanliness and high quality. We understand your concern about the lack of nearby dining options. For your next visit, please note that our hotel restaurant offers a variety of delicious choices, and our concierge is also available to assist with transportation to nearby restaurants. We look forward to welcoming you back soon and hope to continue exceeding your expectations. Warm regards, Linh Hoang - Hotel Manager - The Yacht Hotel by DC
Alex Modesti
Deluxe King Room
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Sep 8, 2024
As I wrote my last review, I was waiting for my transport back to Hanoi as Super Typhoon Yagi was well approaching. It just so happened that minutes before we were supposed to be picked up, the transport cancelled, leaving us stranded in Ha Long with nowhere to go. So I booked another night at The Yacht. It has BY FAR the best staff I have ever seen at any hotel. The storm was the biggest thatโs hit Ha Long in decades and it caused ALOT of damage. The staff kept all the guests calm and assured and even switched our rooms from high floors for safety reasons. Thank you to Nga at the front desk, bye very special Thank you to Thao (also at the front desk). She made our very challenging couple of hours after the storm disrupted our plans (rebooking flights and hotels in Hanoi, dealing with transport and everything else) a lot less stressful. I cannot thank the team at The Yacht enough. Best hotel experience ever. Thank you all and I will be coming back.
Response from Property: Dear Alex Modesti, thank you so much for choosing to stay with us at The Yacht Hotel by DC during such a challenging time, and for sharing your incredible experience. We are deeply moved by your kind words and grateful for your understanding as Super Typhoon Yagi impacted Ha Long. Your safety and comfort are our highest priorities, especially in such critical situations. We are glad to hear that our staff, particularly Nga and Thao, were able to provide support and make your extended stay and rearrangements less stressful. Your acknowledgment means a great deal to us, and we will be sure to pass along your heartfelt thanks to them. It's guests like you that inspire us to maintain our high standards of service, no matter the circumstances. We look forward to welcoming you back to Ha Long and The Yacht Hotel by DC under more pleasant conditions, and we hope to exceed your expectations once again. Warm regards, Hoร ng Linh - Hotel Manager - The Yacht Hotel by DC.
Proffit
Deluxe King Room
Stayed in Feb 2024
Family
3 review
4.5/5
Great
Posted on Feb 19, 2024
High end hotel with detailed service
Cool facilities, tasty cuisine, refined design.
Standing out in the area!
Response from Property: Dear Proffit,Thank you for your glowing review of The Yacht Hotel by DC. We are delighted to hear that you appreciated our high-end hotel, detailed service, cool facilities, tasty cuisine, and refined design. It is our aim to stand out in the area by providing an unparalleled experience to all our guests.Your recognition motivates us to continue delivering excellence in every aspect of our service. We look forward to the pleasure of welcoming you back for another memorable stay.Warm regards,Linh Hoang- Hotel Manager- The Yacht Hotel by DC
Nuttsasi
Deluxe King Room
Stayed in Feb 2024
Business travelers
41 review
5.0/5
Outstanding
Posted on Feb 10, 2024
So beautiful view and clean. Great breakfast. Also tasty with restaurant in hotel. Very nice staff.
Response from Property: Dear Nuttsasi, thank you for your review. We're thrilled you enjoyed the beautiful view, cleanliness, and great breakfast at The Yacht Hotel by DC. It's wonderful to hear you found the meals in our restaurant tasty and our staff very nice. We appreciate your feedback and look forward to welcoming you back for another delightful stay. Best regards, Linh Hoang, Hotel Manager, The Yacht Hotel by DC.
Guest User
Premium Room
Stayed in Jul 2024
Family
6 review
4.7/5
Amazing
Posted on Jul 28, 2024
Excellent amenities, the hotel is quite new and it feels comfortable and clean.
Staff very helpful and friendly, breakfast with good options to choose from.
Response from Property: Dear Guest, Thank you for your wonderful review and for highlighting the excellent amenities and cleanliness of our hotel. We are thrilled to hear that you found the facilities comfortable and our staff helpful and friendly. It's great to know you enjoyed the variety of options available at our breakfast buffet. We strive to provide a diverse selection to suit all our guests' tastes, and your feedback is valuable in helping us continue to improve our offerings. We look forward to welcoming you back to The Yacht Hotel by DC soon for another enjoyable stay. Warm regards, Hoร ng Linh - Hotel Manager - The Yacht Hotel by DC
Zhen jian Koh
Premium Room
Stayed in Mar 2024
Couples
17 review
5.0/5
Outstanding
Posted on Mar 26, 2024
Best he tel I ever stay before
Response from Property: Dear Zhen jian Koh, Thank you for labeling The Yacht Hotel by DC as the best hotel you've ever stayed in. We're deeply honored by your commendation and thrilled to have exceeded your expectations. Our team's commitment to excellence is validated by your feedback, and we eagerly anticipate the opportunity to host you again for more unforgettable experiences. Warm regards, Linh Hoang, Hotel Manager, The Yacht Hotel by DC.
Guest User
Deluxe King Room
Stayed in Aug 2024
Business travelers
2 review
4.2/5
Very Good
Posted on Aug 30, 2024
The room is good, but a little bid small. Noisy a bid with outside.
Response from Property: Thank you for sharing your feedback with us. We're glad to hear that you found the room to be good, although we apologize for any inconvenience caused by its size and the noise from outside. Your comments are valuable to us, and we will take them into consideration to improve the overall guest experience. We warmly invite you back to The Yacht Hotel by DC for another stay and hope youโll enjoy a quieter, more comfortable visit next time. Warm regards, Hoร ng Linh - Hotel Manager - The Yacht Hotel by DC
Anonymous User
Executive King Room
Stayed in Mar 2024
Other
1 review
5.0/5
Outstanding
Posted on Mar 16, 2024
everything is best
Response from Property: Dear Guest, Thank you for your succinct yet powerful review. We're thrilled to hear that you found everything at The Yacht Hotel by DC to be the best. Your satisfaction is our top priority, and we're glad we could exceed your expectations. We look forward to the opportunity to welcome you back for another exceptional experience. Warm regards, Linh Hoang, Hotel Manager, The Yacht Hotel by DC
Guest User
Deluxe Twin Room
Stayed in Mar 2024
Travel with friends
6 review
4.7/5
Amazing
Posted on Mar 16, 2024
Very good hotel , tidy, clean, professional, I just love the hotel !
And the front desk girl MY is so nice!
Strongly recommend this hotel if you go to TP HA Long!
Response from Property: Dear Guest, Thank you for your kind words and strong recommendation of The Yacht Hotel by DC. We're delighted to hear you found our hotel very good, tidy, clean, and professional. It's wonderful that MY at the front desk made such a positive impression on you with her niceness. We appreciate your endorsement and look forward to welcoming you back on your next trip to Ha Long. Warm regards, Linh Hoang, Hotel Manager, The Yacht Hotel by DC.
Twin A
Deluxe King Room
Stayed in Dec 2023
Family
31 review
5.0/5
Outstanding
Posted on Feb 14, 2024
New, clean and outstanding hotel
Response from Property: Dear Twin A,Thank you for your concise yet impactful review. We're thrilled to hear you found The Yacht Hotel by DC to be new, clean, and outstanding. Our team works tirelessly to maintain the highest standards of cleanliness and service, and your feedback is a wonderful affirmation of their efforts.We look forward to welcoming you back for another exceptional stay in the future.Warm regards,Linh HoangHotel ManagerThe Yacht Hotel by DC
Felix Engel
Deluxe King Room
Stayed in Mar 2024
Couples
14 review
5.0/5
Outstanding
Posted on Mar 6, 2024
Everything was stunning, from the awesome and new room to the friendly and helpful staff to the pool area and very delicious breakfast!! Thanks for this amazing experience
Response from Property: Dear Felix Engel, thank you for your wonderful review. We're thrilled to hear that you found everything stunning, from our awesome new rooms to our friendly and helpful staff, the pool area, and the delicious breakfast. We're delighted to have provided you with an amazing experience and look forward to welcoming you back to The Yacht Hotel by DC for another memorable stay. Warm regards. Linh Hoang - Hotel Manager - The Yacht Hotel by DC.
Kirankhushalani
Executive King Room
Stayed in Jul 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Jul 18, 2024
Brand new and a great hotel to stay . Extremely well made .
Response from Property: Dear Kiran, Thank you for choosing The Yacht Hotel by DC and for sharing your wonderful feedback. We are thrilled to hear that you enjoyed your stay in our brand new hotel and appreciated its design and construction. Our team is committed to providing an exceptional experience, and it's encouraging to know that we met your expectations. We look forward to welcoming you back soon for another great stay. Warm regards, Hoร ng Linh - Hotel Manager - The Yacht Hotel by DC.
Guest User
Deluxe King Room
Stayed in Dec 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 1, 2024
Beautiful and modern hotel. I received top notch service and will definitely stay there again. I highly recommend staying at this hotel. It recently opened and everything is new. The staff at the hotel were very helpful and accommodating.
Response from Property: Dear valued guest,Thank you for your glowing review of our beautiful and modern hotel. We're thrilled to hear that you received top-notch service during your stay and that you're already planning to stay with us again.Your high recommendation is greatly appreciated, especially noting that our hotel has recently opened and everything is new. It's wonderful to know that our staff made a positive impact on your stay by being helpful and accommodating.We look forward to welcoming you back in the near future. Thank you for choosing us for your stay and for your strong endorsement.Warm regards,Linh HoangHotel ManagerThe Yacht Hotel by DC
MUS1977
Premium Room
Stayed in Aug 2024
Family
4 review
4.7/5
Amazing
Posted on Aug 7, 2024
Fantastic property staff are very helpful.
Response from Property: Dear MUS1977, Thank you for taking the time to share your fantastic experience at The Yacht Hotel by DC. We are delighted to hear that you found our property impressive and our staff helpful. Our team strives to provide outstanding service, and it's encouraging to know that their efforts made a positive impact on your stay. We look forward to the opportunity to welcome you back for another enjoyable visit. Warm regards, Hoร ng Linh - Hotel Manager - The Yacht Hotel by DC