Best Hotels near Kids Club House, Leeds

Recently stay here. And with it being a Britannia my expectations weren’t high. But I’ve got to say what a great experience. James the manager went above and beyond to make our stay an enjoyable one. I went to tell him myself the next day. However when I asked a member of staff where he was she said he was unavailable as he was at their sister hotel which he also runs. What a hero!

I don’t really know where to start with how terrible our experience of this hotel has been. We’d booked for June next year for our wedding party (getting married elsewhere - THANK GOD - but over 160 guests staying here for 2 nights). They have been utterly appalling from start to finish. Passed from pillar to post. Lost our booking no less than 3 times. Refused to feed our guests as one party or have guests charge food/drinks to their room - we would’ve had to pay for the whole thing in advance. Staff have been rude, unprofessional, hostile and unhelpful. I am utterly disgusted. I sent an email of complaint a week ago. The email finally went through on my FOURTH attempt of trying all the emails they have available online (2 out of 4 bounced back). Today after no response I rang for the manager’s email address. He finally responded with a pathetic and utterly inadequate reply. No apology. No remorse for losing a booking worth thousands of pounds. Not a care in the world at the amount of stress they’ve caused us. They would’ve totally ruined our wedding weekend I have absolutely no doubt about that, as they have done with another bride recently. Thankfully we’ve found another local hotel who have been utterly brilliant. Avoid avoid avoid.

I was really looking forward to staying here, A grand old style station hotel that no doubt would be a bit faded which is why its only a 3 star hotel . I was wrong! Its a grand old style station hotel. The public rooms are all amazing Victoriana style & elegant. I was pleased that my tall room was comfortable & the facilities were just fine. I was worried that the free parking (with good security) might be full but there were easily enough places Breakfast was good on both days particularly if you like a cooked breakfast Good central location for easy access into & out of town & for the city centre (Media Museum currently closed for a big upgrade). Note that if you are driving you may find that if your sat nav is not up to date you may have a couple of false instructions & I think that an 18 month long set of roadworks is about to start in the centre of the city. Not an obvious large number of nearby restaurant choices but I thoroughly recommend the Bistro Polish Food just a couple of minutes away- not a big menu choice but fresh authentic food prepared well and at a good price

We booked a twin accessible room using IHG points. When we checked in we were told it is not available - its been allocated to someone else. It was a very fraught check in - husband wanted to punch someone & I was on the verge of tears. Why do they think we booked an accessible room - for fun???? I NEED an accessible room because I am disabled. We were also 2.5 hours from home. To give him his due Jay on reception asked us to wait while he checked things out. He offered us a drink from the bar but as hubby thought we might have to drive home he refused. We also had plans with son to go out to eat that evening. Eventually Jay said he had a double accessible room which we gratefully accepted. The window in the room, was in full sun, did not even open a crack which on a day where temps had reached 34 degrees was not ideal. We rang reception and they said they would get us a fan, which then had an electrical fault and only worked if you wiggled the wire - not ideal and pretty dangerous in my opinion. The ‘included breakfast” was a joke as we were told there was nothing hot but a continental breakfast. As a T1 diabetic who counts carbs croissants, muffins, cereal is not ideal so it was just banana for me. As the hotel was full it was also very busy and no tables available - took my banana and bailed out. Car park was close by & a reasonable price. There were a couple of restaurants close by. Aircon in the bar was lovely and the complimentary glass of wine was very good. It was quiet during the night and the accessible bathroom was great. I still can’t believe that they allow you to book an accessible room then give it to other customers.

Despite a nice welcome and the Leeds city centre location of the Discovery Inn this accommodation was disappointing in almost all aspects of my stay. The Inn does not have a bar or restaurant (serves continental breakfast in the lobby only at extra cost). On the way to the room I noticed the old and stained carpets and tired paintwork, the lift had a disgusting smell during the whole stay. The room I was allocated did not have a view of the outside, it had frosted glass on both windows which did not open beyond a letterbox gap, so you had no idea if it was raining or not for example (the hotel should inform guests of this). The room and bathroom had decorative order issues in this case a massive hole in the wall and many places mildew and stains in the bathroom. The television was so small it was hard to watch though the Wi-FI was very good however do not expect air conditioning or a fan. The room benefited from one hard wooden chair in front of small impractical desk space. The compact corridor-like bathroom was very dated in terms of décor, required a good clean and the noise from the extractor fan was annoying.

The room I stayed with my friends is lovely and the staff are extremely helpful and have gone above and beyond. We could ask for any more and this will be the place we will stay in on future trips to Leeds. Thank you to staff for making the experience the best!

I booked to stay here last minute rather than getting a late train back home after meeting friends for dinner. It ended up being on the day that the Queen passed away so it's a hotel that I'll remember for a long time! - great value for money - think I paid £83 for the night including breakfast - hotel (including the room I stayed in) was very clean - room had everything I needed for a comfortable stay - amazing location (close to the train station and the city centre) Teeny tiny negative: - breakfast room service option was limited to bacon / sausage sandwiches (however I left a note on the order card cheekily asking for a chocolate croissant - which wasn't an option - and they very kindly sent one up with my veggie sausage sandwich!) As a Mum to a 10 month old, I'm usually up at 6.30am - so a chocolate croissant in bed at 9am was an absolute treat! It's the little things as they say - and definitely warrants a 5/5 review!

I love this hotel. Its clean friendly staff very helpful good service. I stayed here with my 3 children and had a family room. Double bed 2 single beds. Really comfy and kids loved it too. It's near the train station and 5 min walk to trinity shopping centre. We will be staying again. 5 star hotel

Got a Groupon deal at only £79 for a double en-suite with breakfast and a bottle of Prosecco. The reception staff were very helpful and even got a free upgrade with a nicer room including soft drinks and 2 Kit Kats with great views overlooking the canal and late check out too. We parked nearby at Leeds dock about 10 minutes walk away as we have done before at a reduced rate of £8 for 24 hours. Nice modern hotel in a great location with free quick wifi and close to Leeds city centre with a couple of bars on the doorstep.

My two sisters and I ( all of very mature years) spent an overnight spa break at this lovely hotel.Our room was excellent - lots of space with a roomy en suite . The beds were very comfortable. The views from the windows were amazing - over the lovely lakeside and park estate. The facilities are very good - swimming pool with sauna and steam-room plus jacuzzi. The spa treatments were good. Our evening meal was great ( particularly the fish pie) as was the full breakfast next morning. The final word is about the staff . Brilliant. Nothing too much trouble. Manager Chris ensured we were able to check in early and special thanks go to him . Other reception staff and those in Charlie’s bar were also excellent .