To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.7
Amenities3.6
Service3.7
Cleanliness3.7
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All reviews(67)
Positive reviews(38)
Reviews with photos/video(5)
Negative reviews(8)
Guest User
Twin Room
Stayed in Jul 2023
Couples
1 review
2.0/5
Posted on Jul 30, 2023
bed was not comfertable at all, washroom combod was not working. no microwave no fridge.
Jorben
Twin Room
Stayed in Mar 2023
Business travelers
1 review
1.0/5
Posted on Apr 15, 2023
Booked on 23:15 for that night. While they close their doors at 23:00… Called them and no one of their staff could come do open to door for me. Yes, have had thought about that I would need to call people from the north of The Netherlands to pick me up and sleep at home. While I had a business meeting next day. After a lot of calling could sleep in another hotel in the city.
Pretty bad yeah, it’s gets worse. They didn’t even cancel my booking. I don’t even got the money back
Anonymous User
Classic Room
Stayed in Jan 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 14, 2023
It was a short stay. Not the most luxurious hotel ever, but very nice and friendly staff.
Guest User
Twin Room
Stayed in Jul 2024
Business travelers
48 review
3.7/5
Posted on Jul 12, 2024
I have stayed in this hotel before, but this year it feels a little deserted. The parking lot opposite the hotel is free in the evening, 19pm-9am. The transportation is very convenient, and there are not many breakfast varieties.
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Guest User
Classic Room
Stayed in May 2024
Solo travelers
61 review
5.0/5
Outstanding
Posted on May 8, 2024
The hotel is good in all aspects.
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ww521
Twin Room
Stayed in Oct 2023
Business travelers
52 review
5.0/5
Outstanding
Posted on Jan 15, 2024
Convenient transportation, clean rooms
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Anonymous User
Twin Room
Stayed in Dec 2022
Family
1 review
4.5/5
Great
Posted on Dec 28, 2022
Friendly staff great location and clean
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Martin S
Stayed in Sep 2024
Family
5.0/5
Outstanding
Posted on Sep 8, 2024
Liked · The room we originally were assigned was not ideal, however after discussions with the extremely helpful staff, we were able to get a more suitable room. The customer service staff were very friendly and helpful, and did all they could to ensure we had a great experience. Disliked · Breakfast could be improved for vegetarians by putting all the meat products in one buffet server, and keep the non-meat products in a separate one. So, eggs and baked beans together, and sausages and bacon together.
Response from Property: Dear B3001AZmartins, Thank you for your thoughtful review! We're delighted that you enjoyed the beautiful view from your room and felt reassured by the lift security. It's great to hear that our staff were able to assist in finding a more suitable room for you and that their friendliness made a positive impact on your stay. We appreciate your feedback regarding the breakfast options for vegetarians and will certainly pass this along to our team. We’re always looking for ways to improve, and your suggestion is very helpful. We hope to welcome you back again soon! Warm regards, Amber Scheepens Front Office Manager Leonardo Hotel Lelystad City Center
David F
Stayed in Feb 2024
Family
5.0/5
Outstanding
Posted on Feb 26, 2024
This a great hotel and centrally located in the city of Lelystad. The room we stayed in was spacious with a big comfortable bed. Also the sofa was converted into a bed for our daughter, it was perfect for her. In the same building are 2 restaurants. Parking is right in front of the hotel and the costs are 8 euros per day. When we need to stay another time in Lelystad we will definitely be back here.
Meander32653755907
Stayed in Apr 2024
Couples
5.0/5
Outstanding
Posted on Apr 18, 2024
Lovely and convenient hotel. We went here to stay the night for a party in Lelystad. Very kind staff. The suite was nicely decorated with a balcony. I really liked the breakfast time, from 07:00 to 11:00, which is great for someone who likes to snooze in the morning (normally I miss the breakfast). Also great is that the check-out time is till 12:00. This gave us some time to play some games and pingpong after breakfast. Location is also very convenient.
Response from Property: Dear Meander, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Team Leonardo Lelystad
Guest User
Stayed in Sep 2023
Solo travelers
4.0/5
Very Good
Posted on Sep 30, 2023
Ok budget hotel in Lelystad. Nice People in the reception and nice clean rooms. Close to station and center. A bit outdated and reminiscens of the eighties. So an easy and good price if needed in the area. Breakfast is quite nice with a good option of foods. The wok restaurant on the ground floor is better than you might think 😀.
Response from Property: Dear Crossle16, Thank you so much for this amazing review! We are more than happy to see that you enjoyed your overall stay with us. I will share your compliments with the entire team, as this is the best motivation for my colleagues and I. We hope to welcome you back in the heart of Lelystad in the near future! With hospitable regards, Jitske van Dijk Front Office Supervisor Leonardo Hotel Lelystad City Center
Guest User
Stayed in May 2023
Other
3.0/5
Posted on May 10, 2023
A well situated hotel near the train station and city center. Friendly staff and clean rooms. The rooms were very spartan, no carpets, minimal old furniture, a garden chair for a desk chair. no thermostat to control room temperature. Strictly "bare bones" The price was not "spartan". quite expensive so the value was poor.
Response from Property: Dear Warren, Thank you for taking the time to share your feedback with us! We are saddened to read that your stay was not entirely to your liking due to the spartan rooms. We always strive for perfection and I am very sorry to read that we fell short in your case, our team would have wanted to make your visit truly memorable. I will share your feedback with the entire team, as this is the feedback that helps us improve! Thank you for your kind words regarding our front desk, food and beverage and housekeeping staff. These kind of compliments truly make our days! On your next visit, please do not hesitate to contact the reception if there is anything we can do for you. We are looking forward to your return! With hospitable regards, Jitske van Dijk Front Office Shiftleader Leonardo Hotel Lelystad City Center
Guest User
Stayed in Apr 2023
Other
3.0/5
Posted on Apr 23, 2023
Our room could either ve described as minimalist or spartan. Dipped tables bedside cabinets. Strange lights. No drawers and extremely limited storage. Corridors made one feel in prison (haven't been in prison, but its what I imagine its like). Painted brick walls. Breakfast ok. We had dinner there for four nights. Without doubt we were offered the WORST FOOD EVER EXPERIENCED ANYWHERE IN THE WORLD. DREADFUL. DISGUSTING. Larer found that they don't nirmally serve evening meals. 5hink they were brought in. Room only cleaned if you ask for it, or after 4 days. Ther are two distinct categories of staff. Those who seemed full time of African Caribbean heritage were hard working, helpful, friendly and wanted to make your stay pleasant. The other group were, I think, part time students. I found them to be uninformed, unhelpful, in one case sarcastic and couldn't care less. Location in town ok, but whole town in middle of nowhere. New, reclaimed land. No character.
Response from Property: Dear puckpool, Thank you for taking the time to share your feedback with us! We are saddened to read that your stay was not entirely to your liking due to the spartan rooms, the location, the dinner and our procedures regarding the cleaning. We always strive for perfection and I am very sorry to read that we fell short in your case, our team would have wanted to make your visit truly memorable. I will share your feedback with the entire team, as this is the feedback that helps us improve! Thank you for your kind words regarding our front desk, food and beverage and housekeeping staff. These kind of compliments truly make our days! With hospitable regards, Jitske van Dijk Front Office Shiftleader Leonardo Hotel Lelystad City Center
Island_Andrew
Stayed in Apr 2023
Travel with friends
4.0/5
Very Good
Posted on Apr 17, 2023
The hotel is typical of many that cater primarily for business people but we were part of a tour group so the dynamics between guest and hotel were perhaps different to those that a solo traveler would experience. The checkin was efficient and friendly and there are two lifts to all floors. Our room was clean and functional and had everything we needed, enough storage for our clothes, a safe, tea and coffee facilities and a coffee machine. Also a very efficient shower. No problem with lighting in the corridor or any other public area. The bar service was excellent and there were plenty of comfortable chairs to relax in. In contrast to the previous reviewer I found the meals to be generally very good but somewhat simple as I suspect these were prepared just for our group, normal guests would be directed to the two independent restaurants on the ground floor: a steak house and the ‘Tasty Wok’. The restaurant staff were very helpful and would do all they could to help people with allergies. Breakfast was a very good buffet, if you cannot find what you like here then you are hard to please! I enjoyed my stay.
Response from Property: Dear Island_Andrew, Thank you so much for this amazing review! We are more than happy to see that you enjoyed your overall stay with us. I will share your compliments with the entire team, as this is the best motivation for my colleagues and I. We hope to welcome you back in the heart of Lelystad in the near future! With hospitable regards, Jitske van Dijk Front Office Supervisor Leonardo Hotel Lelystad City Center
Guest User
Stayed in Jan 2023
Business travelers
4.0/5
Very Good
Posted on Jan 31, 2023
Staff very corteous and attentive, i had a small issue with my room and they immediately offered a bigger room as an alternative, good and full of options breakfast, great location, near the central train station, definitely recommended for a single traveler
Response from Property: Dear Douradinha, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We really appreciate your kind words about the staff. I will definitely share your review with the whole team, as this is the best motivation for me and my colleagues We sincerely hope to welcome you back again soon. With hospitable regards, Mila van de Velde Guest relations Leonardo hotel Lelystad