Best Western® Hotels in Lille

The area which the hotel is located in is an interesting mixture of part run down and part brand new buildings. The nearest underground station is a 10 minute walk from the hotel. The hotel building itself is nice, especially the inside bit. Staff are friendly. (Comfort) room is small but well equipped, there’s even a coffee machine for your convenience. One evening there was a very putrid smell lingering on for a few hours, that wasn’t so nice. There was one big issue though. By check in they looked me dead in the eye and told me that there would be no housekeeping whatsoever. Niks. Nada. Nothing at all. Apparently that’s a directive from the French government (!?) because of COVID you see. Now I found nothing about said directive online and I have not experienced such thing in hotels as recently as last week; what I did find was that it is now Best Western’s very own policy these days. (So aforesaid excuse sounds very much like corporate bs to me.) Now I don’t know about you, but under the current circumstances I hoped they’d ramp up their cleaning policies instead of abandoning them completely. I hope they did find a way to clean the room after the previous guest before me, all they have to do is implement that process on a daily basis. If I wanted to take down garbage and make up the bed myself, I wouldn’t pay top dollar for a hotel room. Doctors and nurses must find a way to keep themselves and us safe in a much more exposed environment so a hotel should find a way too, especially because their business is depending on the cash we guests bring in.