Lisbon Canaan Boutique Apartments Gaivotas by Get Your Stay

Not the apartment we thought we were getting! We were told that details of our stay would be communicated to us 24 hours ahead of time, but when I landed in Lisbon I still didn't have the information to check in. The admin responded quickly but tried to delay providing the door code until 3pm. This made check in challenging because I was reliant on wi-fi to receive the information, an inconvenience that wasn't welcome after an overnight flight. We were assigned a different unit than what appeared in the photos. Although it was just around the corner, it was a different street address than what was indicated in the listing. Our apartment did not present as well as the photos. It was dark and at street level and it needs a deep clean. After my first shower, a load of dust fell from the bathroom ceiling fan all over the floor and toilet. The shower wouldn't drain and I had to watch the water levels so it wouldn't overflow as I showered. It was very dusty throughout the unit. There's a nightclub across the street and on weekends people were smoking on our doorstep. The noise level quietened down around midnight so there was no problem for sleeping.

Constant dripping coming from toilet cistern, which can be heard from double bedroom. plumber was sent but didn’t resolve the issue. We had to buy ear plugs to get some sleep. Couldn’t use washing machine as it tripped the electrics. Problem reported but not resolved. It’s a shame we had these issues as the apartment is stunning. Shutters on windows did a brilliant job of dulling the noise of the bars in the street.

Disappointing The location was great and the building itself was lovely. But it was let down by a few things. It wasn't overly clean - there were hairs in the sink and the matresses were filthy and brown (and easily seen because the sheets didn't stay on). There weren't enough pillows and there was nowhere to store luggage on the day of departure. Also there was no safe. Plus, the water tank in the kitchen cupboard was contstantly leaking and they didn't seem bothered. We had to keep emptying the plastic tub that was catching the leaking water so that the entire kitchen didn't flood

Roomy place. Enough room to spread out. Nice location with a great breakfast spot right across from it.

NO PARKING Nice apartment. BUT: Avoid if you have a car. Garage parking cost us €54. 3 people for 2 days and there were 3 coffee pods. No napkins or paper towels in the kitchen.

Definitely recommend. Lovely two bed apartment in a great location. Great communication and instructions. Would definitely stay again.