Hotels Near Boodles House in Liverpool

We stayed for a night and opted for the breakfast. The check-in and stay were hassle free and we enjoyed the room. Bed was comfy, toilet and bathroom just nice. The same cannot be said for the breakfast, which was late in setting up (after 7am). It was only ready around 720am which was late for us as we had a train to catch.

Mostly very positive experience. Beds were comfortable. Everything was clean, except for blood stains on the sheets, which were changed at the second time of asking. Breakfast was very good with full English style buffet and pancakes and coffee. Staff at front desk were great. I would choose to stay here for my next Liverpool trip.

I stayed at this hotel for three days when I came to Liverpool this time. In terms of hygiene, the pillowcases, sheets and bath towels all had dirty stains and yellow spots. It was really inconsistent with being a 5-star hotel (although they were replaced immediately when we asked for them). Second, it happened that the waiter left the towel in the room after cleaning the room. We returned the towel and took it away without apologizing or anything. It is recommended that you really bring your own sheets and pillowcases when you go abroad. The quality of the five-star hotels shows that the cleaning or acceptance standards of many items are not up to standard. But the dining environment in the lobby of u1s1 hotel is very beautiful, and the service and attitude in the lobby are very good. well

we came back from an event approx midnight. asked for 2 glasses of red wine at the bar. staff member offered us a number of bottles . we picked one, she opened it. then the duty manager turned up and said that this wine wasn’t available by the glass only by the bottle. ( which was £55) we explained that we were offered this option by the bar staff but he still said no. bar staff then had to put the cork back in the bottle. we asked how they could do that when it could only bought by the bottle and no customer would buy a bottle of wine that had already been opened. no change. out of courtesy to the bar staff we agreed to pick another red wine. turns out they only had one glass left of that one and no spares . therefore we ended up with our 3rd choice option. this all took 45mns from order to serve. some of the worst hotel service we have ever had.

Excellent location to visit all points of interest. The continental buffet breakfast is good. The negative thing is that they don't make your room for you and that the internet connection is terrible, if you want wifi you have 30 minutes a day for free, otherwise you have to pay 3 pounds a day.

I usually stay over at the hotel Monday to Friday for business visits in their standard basic rooms. So one could say I have had a lengthy experience with the hotel and their service. The rooms are spotless! Thoroughly cleaned! Check in and check out is hassle free. The rooms have everything you need from an iron, hairdryer to operational AC. Most importantly, I would like to focus on their high levels of perfect customer service the reception staff provide every visit! 2 incredible members of staff and their outstanding customer service skills really stood out to me! Victoria: An absolutely friendly and bubbly member of staff went out of her way to offer me access to her own gym membership following the temporary closure of the hotels gym. She went out of her way to make my stay incredibly pleasant! She truly deserves a raise for her genuine smile and impeccable customer service! I hope INNSIDE by Melia recognises her as a true asset to their company! It’s not everyday a member of staff thinks outside the box and offers a solution from her personal life to provide a great service at work! Joaquin: This gentleman resolved an issue with my door swiftly and efficiently. It wouldn’t close and I had to rush off to work! He reassured me it would be fixed in my absence and it was! No need to switch rooms or anything! He resolved the issue without any hasstle for me. I feel like I am able to trust the hotels customer service a lot more because of him! Again 2 incredible members of staff I hope are recognised by Melia for their genuine work for the hotel!

Stayed in the travelodge with my husband. The receptionist Jan was lovely and friendly. A good knowledge of the area. Told us place's to visit. When going to Liverpool. Rooms where spotless bed very comfy. Only downfall was no air con .but there was a fan I the room .