Hotels in Liverpool

"Got there to check in and they couldn't find none of our booking details our names or nothing but she was such a lovely lady didn't get the type of room we asked and paid for but she got us a room so I can't complain on the hotels halves trips behalf is a different story"

"Nice Hotel and very clean hotel, friendly staff, and very good hotel for wheelchair users only the location of restaurant for breakfast was in the same area as entrance / reception what is not so nice bit strange for such nice Hotel"

"The location The view for LFC parade Great view and great atmosphere The hotel reception All is good I have just one point , the security in front of the door for hotel activities should respect the hotel guests , I don’t wear ring for the activity but i am in hotel . He should ask me nicely without pushing me because i didn’t wear ring ."

"Location is superb if you are visiting Albert Dock and the Beetles shop nearby. Also it is close enough to go to John Lewis and other shops/ restaurants. Would recommend this accommodation for those who could occupy on his/her own."

"First place we stayed in where there wasn’t a set of drawers or a wardrobe, couldn’t control the air conditioning the 1st night (was sorted the next again day) and finally the noise from the street around 4am   like bins being emptied and goods being loaded. This went on for ages. Apart from the above we’d still consider Tune due to its location, price and cleanliness maybe the next time request for a room away from the Main Street."

"Check in was terrible with long queues even though we had used the online check in. Waiting for half an hour as each customer had to pay city tax and have all their details input into the computer and a wasteful A4 sheet of paperwork printed in another room, before being presented and stapled with door keys. During the wait there was a woman ranting and yelling at staff about her son who was accommodated in the hotel. She said that he was being allowed to **** ***** in his room. She was escorted out. Only one lift was working which was a pain as I have difficulty walking and was situated on the fifth floor. Lift stunk of ********. Hotel seemed to be accommodating a lot people that had unfortunately found themselves homeless. The room looked dated and the carpet was covered in burns from an iron. The bed was nice and comfortable and the linen was clean. The bathroom tiles were filthy with soap runs and greasy hands prints. Bathroom ceiling was covered in mould. Bathroom in desperate need of updating and deep cleaning. Bath was yellow with age and looked like it was installed when time began. Tea and coffee making facilities in the room were adequate but the containers for the sachets of coffee and tea were very unclean and looked as if they are never rinsed out. There were cigarette burns and stains on the curtains. In general I was really disappointed. We had stayed here about 20 years ago and this is a beautiful hotel with chandeliers and grand decor downstairs. The place just looked neglected and run into the ground with minimal staff, very basic cleanliness and no recent refurbishment."

"Had a wonderful stay Pullman again! The breakfast was great and the rooms were clean. The location is great to explore most of the attractions by the dock."

"Pleasant Stay with a Few Shortcomings My stay at the hotel it had its pros and cons. On the positive side, the staff were incredibly friendly and welcoming, which made my experience more enjoyable. Additionally, the complimentary breakfast was outstanding and a great way to start the day. However, I encountered a couple of issues during my stay. While the room appeared clean overall, the linen had an unpleasant smell, which was off-putting. Furthermore, some areas seemed to be neglected in terms of cleanliness. Despite these issues, the hotel has potential, and I believe addressing these concerns would significantly improve the guest experience. I would give my stay a rating of 3 to 4 stars, as the friendly staff and delicious breakfast were notable highlights."

"My Stay at Ropewalks Hotel: Totally Worth It! Just got back from a quick overnight at Ropewalks Hotel in Liverpool and had to share my thoughts! For just £46 — and let's be real, saved a solid chunk thanks to those Trip.com coins — this little spot delivered way more than I expected for a city break. The location? **Perfect.** Right in the heart of the Ropewalks district, which means you're steps away from some of the coziest bars, indie eateries, and amazing street art. I came for a quick solo adventure, and being so close to everything made it super easy to explore without wasting time on transport. I stayed **Monday, August 11 to Tuesday, August 12, 2025** — just one night — and check-in after 3 PM was smooth. No waiting, no hassle. Check-out before 11 AM was equally chill. The room itself was modern, comfy, and spotlessly clean — exactly what I needed. Not five-star fancy, but everything worked, it felt cared for, and I actually got a great night's sleep. One thing I really appreciated? **The transparency.** The bulk was paid upfront, and I only had to hand over £2.40 on-site — no surprise fees. Plus, knowing Trip.com backs it with a price match and stay guarantee gave me peace of mind. Loved that I could message or call the hotel directly through the app, and the ”Manage Booking” feature made the whole process feel seamless. Felt like I was in control the whole time. Is this a resort with a spa and champagne service? Nope. But it's not pretending to be. Ropewalks Hotel is a no-nonsense, affordable city stay that **delivers exactly what it promises**: a clean bed in a great location at a fair price. **Would I book again? In a heartbeat.** If you're planning a fun, quick getaway in Liverpool, this place is definitely worth a look!"

"As a massive Beatles fan we were really looking forward to staying as we were in town for a gig. Front desk staff were fantastic and really helpful! No complaints with them at all. The room was really big however was missing its basic necessities like a bin and toilet brush. The pillows and bed were generally quite uncomfortable. It was so noisy at night. Great location with being next to the cavern club however that meant the bars keep you up until stupid o clock I think it finally went quiet around 3am. The next morning I was shocked to see the state of the duvet we had been sleeping with. Overall a great location with great Beatles connection."