Hotel Best Lloret Splash

I would like to thank everyone in the hotel, especially Jose from the bar and his colleagues from work, the entire cleaning team, the restaurant employees, for great food every day, I highly recommend the hotel for families with children. The only problem was with the refrigerator in the room not working and we reported but nothing was done. Thank you again for a wonderful holiday

Let me start with saying that I'm not a fussy person and as long as a place is clean, I adapt very quickly. The good sides of this hotel are definitely: The modern decor The good entertainment for the kids The many slides The vicinity to the beach The vicinity to restaurants and bars The bad sides: Rooms are not cleaned to a decent standard Lack of maintenance (little things like the toilet was coming off the wall, the shower head was broken and some lights didn't work, little jobs that can be done before the guests arrive considering it was not high season). I don't know why the bathroom didn't have a toilet brush, very weird. Towels were changed daily which is good but many times had to be swapped as the 'clean' ones had dubious stains on them. The room's floor never got swept throughout the week and it was in poor condition when we entered the room (the same toenail we found in the bathroom when we got there, was there when we left). The swimming pools are freezing cold: even the one for the little ones which is 1 foot deep is ridiculously cold. My 3yo never went in because of it and he loves swimming! I can't comment on the hotel food as I booked room only but I can say that there are many good restaurants at 5 to 10 mins walk from the hotel: our 2 favourite ones were Panxhos (Mexican food) and La dolce vita (Italian food). All in all it was a pleasant week, the weather was amazing and we had a good time but I definitely would not pay the summer prices I've seen listed as unfortunately this hotel needs some improvements considering it's a 4*. A real shame because I think the hotel is only few years old and with good maintenance could be fabulous.

Hotel was very clean and hotel staff was friendly and understand if you needed anything..food was average food but the food was the same every day.. entertainment seem to be the same all week for the kids! Pools were clean Downside was people shouting and screaming after a few beverages

I’m just home from a wonderful week at Best Lloret Splash, I would recommend it to any family. The hotel was modern and clean with friendly staff. The food was good with a very good selection for each meal and the pool bar was great for snacks, I couldn’t fault the place at all the location was great just a short walk to the beach and shops just outside the hotel. I would be happy to stay there again

Lovely, everything's close at hand. Great pools. Food was excellent. Close to town. Kids club was very good. I would recommend this for a family holiday or for a couple who didn't mind kids playing. The rooms were really well planned out and big.