Montcalm East, Autograph Collection Reviews

This is by far one of the best hotels I’ve ever stayed at. The service from the staff was incredible, so thoughtful and kind. The room wasn’t ready for check in time unfortunately. The hotel is beautifully designed. I will definitely be back.

Great location with various eateries and groceries nearby. Close to train station and buses. comfortable and clean room. Staff were pleasant and helpful. Carpet was a little sticky in room when we arrived but it got better after housekeeping came twice.

As we arrived staff greeted us, and were very helpful. Check in was easy. Room was very clean, very comfortable beds, coffee machine and everything we needed, including soft robes. Pool was nice a little cold but the hot tub was very warm so very much enjoyed. Again all areas were very clean and comfortable. Breakfast was OK, some bits were alittle cold, but the chef cooked me poached eggs to perfection, and was a good range of cereals, pastries. All in all a very good stay and hope to go back Thank you Montcalm East 🙂

Lovely relaxing stay

It's very good. There are stations, several supermarkets and chain cafes nearby. Although it's not in the city center, it's not far from anywhere. You can reach many famous attractions in ten minutes. Overall, I will stay here again.

The service was very good. The front desk helped with a lot of luggage. The location and transportation were very convenient.

First of all, the lighting settings in the room are inconvenient, and the water temperature in the bathroom cannot be adjusted. In addition, the most unbearable thing for me is that after I checked out, without my confirmation, I was deducted breakfast for two people every day. For a four-night stay, I was deducted a total of 152 pounds. How could I get two people when I stayed alone? A breakfast? After many communications later, I was informed that I had agreed to breakfast when I checked in. How could I never go to the restaurant every morning if I agreed to breakfast? What's more, I live alone, where can I get breakfast for two? I really want to trick people and go crazy! It is unheard of for a so-called five-star hotel to deduct money directly without any confirmation when checking out! I advise you not to stay here!

London hotels have a common problem, expensive and small, a very ordinary hotel, but generally quiet and ok to sleep. Breakfast is ordinary and ok, hotel service is ok, if you ask, they will be very nice to help you answer.

The room size is okay, but the front desk and dining services are very poor. The hotel made a mistake in charging the hotel. I called the front desk to ask, but they all blamed you. So far, you have received a refund. The impression is very bad!

Amazing gift for kids