139 Sussex Gardens, Westminster, London, United KingdomView Hotel Details
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Kingsway Park Hotel at Park Avenue Guest Reviews
3.7/5
48 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.7
Service3.7
Cleanliness3.8
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All reviews(48)
Positive reviews(11)
Reviews with photos/video(2)
Negative reviews(2)
Kerrie Ann
Standard Double Room Ensuite
Stayed in Jul 2024
Couples
1 review
4.7/5
Amazing
Posted on Jul 9, 2024
Really welcoming and friendly staff. Room was small but had everything we needed. The bathroom layout was a little difficult with the toilet so close to the sink. Breakfast was good but the tea was a little on the weak side as it was not freshly made for you, it was from a flask. Our room was on the 3rd floor and the stairs were really difficult to navigate as they were winding and we had a large heavy suitcase. Also, our room was super hot! But there was a fan provided, which I liked. Overall it was enjoyable and we would stay again.
Guest User
Standard Quadruple Room Ensuite
Stayed in May 2024
Family
4 review
3.2/5
Posted on May 28, 2024
Good location. Our room was in 3rd floor and we have been informed by the reception there was no elevator/lift to the room. Reception helped us to carry our luggages. Breakfast was nice but need to wait a few minutes to serve. Overall was okay.
Ka ieng
Standard Single Room Ensuite
Stayed in Nov 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Nov 8, 2023
This hotel was sooo good! The location soooo close to paddington station . And the service, staffs , everything is amazing! Free breakfast including!!! Highly recommend :)
Very disappointing place they took money with no refund
When I read the description they mentioned that it is a hotel with a bar and luggage services
But the shock is that when I arrived there they don’t have a lift or bar or service staff for your luggage or anything even the personal details you have to fill in it instead of the receptionist
When I got the shot I told them since the description soo different from reality you have to refund me they said we have no objections only do it through Trip application I
And when I do it the Trip application requested me to ask the hotel for the refund
So I’ll consider both the hotel and Trip application are Scam
You should respect people by being transparent only
AbdallahMohamed
Standard Quadruple Room Ensuite
Stayed in Jan 2024
Family
1 review
4.0/5
Very Good
Posted on Jan 30, 2024
Reasonable price according to its services
Guest User
Standard Double Room Ensuite
Stayed in Sep 2023
Couples
8 review
4.0/5
Very Good
Posted on Sep 29, 2023
Confirmation is quick enough, nice location, friendly staff
Anonymous User
Standard Quadruple Room Ensuite
Stayed in Jul 2024
Family
1 review
3.2/5
Posted on Jul 27, 2024
Generally good
Hiwa Ho
Standard Triple Room Ensuite
Stayed in Jul 2024
Family
15 review
5.0/5
Outstanding
Posted on Jul 15, 2024
The accommodation environment is good, the breakfast is delicious, and the service staff are friendly. They can also store our luggage for 2 days, waiting for us to return to the accommodation after we go to other cities. All services are great, and it is worth recommending the accommodation.
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Guest User
Standard Quadruple Room Ensuite
Stayed in Jun 2024
Family
1 review
1.8/5
Posted on Jun 16, 2024
This hotel is the worst hotel in the half-month trip to the UK. We were arranged in the basement, and the breakfast room was next to the room. When we found out it was in the basement, we asked to change rooms, but they told us they were full. When we checked out, we told the front desk that the room was too bad, and they said they would arrange a better room next time. The attitude of the Indian front desk was also average.