Holiday Inn London Kensington High St., an IHG Hotel Reviews

The hotel had a great location. Very clean room. Good breakfast. However my room was very small. The swimming pool is small and doesn’t look the same as on the photo. The water in the pool seems to be not clean enough. Overall the hotel is overpriced.

This hotel has an amazing location near High Street Kensington. You are close to everything. I used the nearby tube every day but I often just walked to different locations every day from the hotel. Staying here you feel really central without feeling like you’re in a tourist trap. I think the hotel itself is overpriced for the room you get, so I guess you’re paying for the location. It’s a bit small but it’s clean and the staff are friendly and helpful. I would stay here again. London is overpriced and hard to avoid expensive hotels and this location was really good.

The overall experience was good, But in my last day of staying in the hotel I left my sunglasses on one of the cars in the basement parking and forgot it there, I remembered about it two hours later when I was at the airport and called the hotel to check on it, but they said it’s not there, I asked if they got cameras in the parking to check who took it, they said yes and they will check with the security and get back to me but they never did!

great breakfast! comfortable bed! and friendly staffs especially in Buffet breakfast department! shout out to CIMA she was always helpful

Very good price for a hotel in Kensington. Exterior could look better but interior is sleek, clean and modern. Kind, helpful staff. Amenities on request. Free nearby street parking after 7pm(?) each day. Clean, modern room.

Very clean, comfortable, and check in and check out very efficient. It would have been nice to have been able to have a proper dinner at the hotel. Nonetheless, I would definitely stay here again as we enjoyed the Thai restaurant just across the road.

My room has water dripping sound. I think because is at level 1 . All the concierge very good. And thanks to Ahmed for helping me to carry my luggage .

Hi was wonderful ☺️ 😊 🤗 time in the hotel the pool all was good the breakfast good 👍 the room really clean only the bathroom is small 👌 was all great thanks

Requested for an hour complimentary extension hour - it was declined but offered me to pay GBP10/- per hour. Refrigerator was lining of black mould ; I clean it up with my sanitiser towel. Free house keeping 😅

Good hotel.food breakfast and good facilities

Rooms very small, and issue with the lifts meant only one was working which caused a long wait.

Fantastic location, spacious rooms, fairly clean, service is hit or miss - some receptionists and waitresses were lovely and others thoroughly unfriendly. M

Convenient location, but price a bit high.

small room and small bathroom