Four Points Hotels in Los Angeles

We were really looking forward to this stay. Unfortunately we had a terrible experience. When we pulled up to the hotel we pulled up to extremely loud noises made by workers on strike. Nobody gave us an advanced notice that there was a strike going on. The restaurant and bar was closed because of the strike which was very inconvenient. The workers or people on strike started making noise at 6am. We had a late night the night prior and because of this we got no sleep. This was an absolute terrible experience and I wish someone would have told us this before we got to the hotel. We feel like we got robbed of our money. Unreal.

This Hotel is not far from the hotel but the shuttle service sucks. The drivers instead of driving closer where waiting passengers are standing, drive in the 3rd lane and your waiting in excess of 20 minutes or more for a shuttle. Got to the hotel and and 2 days out if 5 we didn’t want room service but in the 3rd day we let the maid clean the room we came back and was greeted by a baby roach crawling on the desk. I went in the bathroom cut on the like and another roach ran across the floor. I almost sprain my ankle trying to kill it. At this point we told the manager he moved us to a higher floor which he called an executive suite but it was the same room on a different floor which is ok as long as there are no buggers near. We stayed a night and was ok. On the last night a roach came from the same area as it did downstairs. We felt like maybe this hotel is infested . I stay at a lot of 3-4 star hotels and never had this happen over the years . This is a first and it’s disgusting. This hotel do have a lot of guest and looking at the crowd . I can see why they may want yo upgrade pest control services. The hotel rooms need work and are outdated. I was disappointed and I feel bad at the same time I stay in a lot of hotels and never had to write such a bad review, but if I can inform future patrons do they are at least informed and their trip isn’t ruined over a pricey hotel with a bug problem.

Sp being a few days in LA after traveling for a couple weeks and leaving from LAX. Very nice hotel for our purposes.Chose it because we had an early flight and it was close to the rental car return. The affordable cost wa probably because parking was $75 a day valet with the option to come and go as uou please or self park in a garage down the street for $25 each time you exit. I had booked quickly and didn’t see that so I was surprised. Staff all over the hotel were so nice. The first night our ac wasn’t working but we were too tired to deal with it until morning. Since we were staying another night they moved us, gave us free valet for the day (We used the self park option and already used a credit card so didn’t want to ask about that) and free breakfasts and access to the lounge with drinks and snacks 24 hrs. They were so accommodating. Rooms were clean, beds were comfortable I’d stay there again.

Overall the stay was pretty disappointing. This is the oldest Hilton I’ve stayed in. It’s terribly outdated and in much need of a renovation. The AC was sweating and leaking on the carpet throughout the night. The shower handle was broken and had to be repaired before we could use it. The breakfast was about the same as Fairfield’s breakfast just down the street and theirs is free. Not worth the extra money if you’re looking for comfort next to the airport. Honestly the Fairfield was much better for less money.

Great airport hotel location. Convenient for transit passengers. 2 Queen bed bedroom was comfortable. 24 hours shuttle was very useful for passengers like us who need to get in and out of airport for red eye flights.

It started off kinda rough once I arrived at the hotel, the room keys didn't work, and I was unable to make phone calls from my room. However, after complaining to Brandy and Ossie at the front desk. Things got much better. They went above and beyond to ensure my family was happy. Now the good, the beds, are super comfy, the courtyard rooms are beautiful and sunny with a balcony. The rooms are impeccably clean, a team works together to ensure your room is spotless daily. The shower head is like being at a spa. The restaurant servers are very kind, patient, and pleasant. We ate breakfast there every morning. We stayed at the hotel for 4 days and then we extended our stay for another four days. The location of the hotel is excellent, everything is within walking distance, and the modern design and the rooftop pool are amazing. This is my go-to hotel when in Los Angeles. Thank you again Ossie and Brandy for a fantastic stay. I cannot wait to return. A few tips, add a full-length mirror in the room for the ladies, and maybe a large flat screen TV for sports fans at the restaurant.

Pros: 1. Location, location, location. It’s in the center of everything. 2. Great bar and socializing area downstairs with a complimentary glass of wine at happy hour. 3. The views from the higher floors are incredible. 4. Comfy beds and room amenities are lovely. 5. The hotel gym has a TON of great equipment. Rogue everything. Best I’ve ever seen, really. 6. Free coffee until 10:30 ish. Nice since the Starbucks down the street has closed. 7. Food portions are generous, and the food is fantastic. 8. The staff especially the front desk staff are very very professional and kind. Cons: 1. The restaurant downstairs is not open until 11 as advertised. They stop cooking early - closer to 10:30. Imagine my and about 5 other parties surprise when coming down to find everything packed away and the grill shut down. Just change the hours to 10:30 so folks aren’t hangry and disappointed. It’s off putting and incongruent with the otherwise welcoming and accommodating services of this hotel. 2. My room’s trash bin had the previous guest’s trash in it. I’ve never had this happen before. Didn’t ruin my stay but eww. 3. The wine list is small and the pours are stingy. Maybe 4 oz. Just something that would make an athlete’s day: Offer a full protein (paleo) meal option or protein shake/smoothie option in the downstairs cooler. This is such a great health-conscious hotel so it would be awesome to have nutrition options to match.

Staying at The Biltmore Los Angeles is a unique experience, especially for film enthusiasts. The hotel's storied history in cinematography adds a special charm to the visit. From the moment you step into the grand lobby, it's clear why this location has been a backdrop for countless movies and TV shows. The architecture and decor, which have been meticulously preserved, transport you to a different era, making you feel like a part of cinematic history. The rooms are comfortable and blend modern amenities with classic design, ensuring a pleasant stay. The staff is attentive and knowledgeable, often sharing interesting anecdotes about the hotel's involvement in various films. It's truly exciting to stay in a place that has been featured in so many iconic scenes. Overall, The Biltmore offers more than just luxury accommodations; it provides a fascinating glimpse into Hollywood's golden age, making it a must-visit for any cinema lover. Whether you're here for a quick stay or a longer vacation, the Biltmore's rich history and elegant setting make it an unforgettable experience.