Hampton by Hilton Hotels in Los Angeles

The hotel is in Hollywood, not far from the Avenue of Stars, walking more than 20 minutes, but the surrounding environment is just like the general, the streets look old and chaotic, all the way to see the tramp, one of them is still very fiercely staring at us It is not suitable for shopping nearby. Go out and turn right 20 meters to have a small supermarket, then walk forward to the crossroads, there is a Yoshinoya on the opposite side, left to go north for a while there is McDonald's, there is a tread joe supermarket less than one kilometer, there is taco across the road Bell, it is not difficult to solve the meal. I didn't rent a car, but the parking lot below the hotel is very loose. I can see that parking is very convenient. From here, go to the airport for 50 minutes, go to Universal Studios, the Hollywood sign is a few kilometers away, and it is less than ten kilometers to Beverly Hills, but it is not close to Santa Monica Beach. It feels that Los Angeles is very big. And very crowded. The room is OK, not very small, it is very comfortable to live, it is not very clean feeling, it is not even the new bath for two days, and did not give the suction carpet (tips are given), breakfast It’s the poor hampton inn that I have eaten. The variety is a little less, the taste is not so good. One day I don’t even have a piece of meat. I booked this price over 1800. The hotel feels worthless. It is better to spend more money to live in a better area.

The location was perfect for our trip as my daughter needed to be at the State Board of Cosmetology very early the next morning. The hotel lobby clerk was extremely friendly and welcoming. Our room was facing the main street and even up on the 5th floor the noise of the traffic was still quite loud. The view from the room was nice. Parking was tacked on for $16.95 additional charge. The beds were hard although the pillows were lovely. There were 3 of us staying in the room for which all were listed on my reservation however, we were only left with 2 towels total. The water from the shower was just warm enough to not be considered torture. They did offer pre packaged breakfast that consisted of a tiny bagel (unable to toast or heat up due to covid) and cream cheese, a package of nuts and package of shortbread cookies. Overall, I feel I paid way too much for this room for what we received.

We were stranded, flight cancelled last minute due to Las Vegas high winds, our connection. Tired, weary and feeling hungry and grungy, we made a reservation and then called to inquire. ”Is there a courtesy airport pickup?”, ”Yes M'am, I'll be right over!” Music to our ears. And! The place is bright, cheerful and spotless, with plenty of coffee, tea and smiles. We are in love!

Stayed in this hotel for several weeks, the service is very good, the staff and manager are very willing to help, the stay is very pleasant. No hidden charges (the manager of Springhill suites next to him was speechless and was charged by stealth) The deposit is returned very quickly. The stay has been extended because of the service.

Arrived at the hotel late at night and accidentally left my sneakers in the lobby. My husband went downstairs about 5 hours later to find them and ask the front desk girl, Janelle, if she had seen any sneakers. She said yes she did but she doesn’t know where they are. He asked if she put them in the lost and found and she said that it wasn’t her job to do that and that she wouldn’t touch those things. He asked why she didn’t call us after we checked in so we could come grab them. She responded that we were the ones that left them and it wasn’t her responsibility. I finally met him I’m the lobby and he told me about her bizarre behavior. I looked in the trash cans. I went outside and doing my shoes in the dirt behind a bush. I brought them into the hotel and showed her my shoes. I asked her why she would throw them in the dirt. At first she denied it then responded with I didn’t have time to deal with shoes. I told her her customer service was horrible and that she was lazy. She looked at me and said YOU ARE UGLY. I was shocked and speechless. We returned to the room and called down to talk to a manager. (Shock, no manager on duty for the whole weekend). The same girl, Janelle, said we were harassing her and she would call the cops to have us escorted off property. WHAT???? I called corporate and they took a report but never returned my call the rest of the weekend. I guess a bunch of rude, incompetent children are running this hotel and no management around to keep them in line.

There is no water in the room, no trash can. The parking lot has a gate and requires code, but the side door cannot be locked and outsiders can enter and exit. However, the luggage of my car stopped for two nights and was not stolen, indicating that it was safe. There is a supermarket within a four minute drive. The younger brother at the front desk helped to carry the luggage. It was very warm and praised.

The hotel location was close to different fast food places and had stations. We were traveling to China so embassy approved testing facilities were within walking distance. The shuttle service needs to be requested before hand or once you arrive. It is not a circular route, you need to call the hotel and they provide it after 10 minutes. Most staff were friendly and very helpful. Due to pandemic, breakfast is given in a paper bag and it is ok. The room was clean and comfortable.

The breakfast is the standard of an average American hotel, there are not many varieties, and you can have a full meal. The room bed is relatively large, equivalent to two small double beds. The parking lot is big enough without charge. The front desk was very polite. One of the female receptionists said that she had been to China and was very friendly to Chinese people. The hotel is close to Highway 405, it is convenient to travel if you rent a car, but Los Angeles has a large area and sparsely populated public transportation. One kilometer north of the hotel is Costco, two kilometers north there is a large Chinese supermarket with lots of food and cooked food. A little more than two kilometers south, there is a Whole Foods Marked food supermarket, but the fruits in American supermarkets are generally not fresh. The food around the hotel is also good, and the barbecue roll next door to the hotel is good. There is a Chinese restaurant opened by Hong Kong people next door, the taste is average. 9 9 There is a ”Sanhe” Cantonese restaurant next door to the Chinese Supermarket. There is a ”Huaguan” opened by a foreigner in Sherman Oaks Square, which sells fake Chinese food, which tastes very good.

Originally, I was very happy with my stay — the room was very clean and modern; no complaints in that regard. Great complimentary breakfast. They even had a super cute station for pets with water bowls, photos, bags, etc that I had taken a photo of to send my brother, who was staying at my house watching my two dogs—this is an important detail when it comes to my complaint. So, about that complaint. It comes after the stay where the staff member Jordan added a fictitious $50 pet charge to my stay. I called and spoke to the supervisor named Gabby (the individual who had originally checked me in) who stated that this particular staff member noted that they saw me with a pet upon checkout (absolutely not true!) and added the charge to my bill. I requested that they check their security footage because there is no possible way that I had a pet with me and this is an error. I had ONE suitcase with me that was carry-on sized and literally have proof from Instagram chats and stories with my brother that my dogs were at my house, 3 hours away. A simple peek at their security footage would clearly show them that I did not have a dog with me! She was not inclined to help rectify this error, so I've since contacted Hilton, who has now opened up an investigation and has refunded me these charges. Just a head's up to anyone who has stayed here or is planning on staying here — check your receipt that is emailed to you a couple of days AFTER checkout! Either they made an honest mistake and mixed me up with another guest, or they have a very dishonest employee that simply added a bogus charge to my bill. Regardless, the location was not willing to look into it after I caught it, and corporate is now aware. BEWARE!

this is my favorite spot to take little getaway. the staff is great very helpful and friendly. its always clean and quiet and I will return and tell my friends and family about it.